Experience

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  Johns Hopkins University

  • Engagement And Experience Specialist

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  The Johns Hopkins University

  • United States

  • Sr. Special Events Coordinator

    • Apr 2024 - Present
    • United States

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  DigiPen Institute of Technology

  • United States
  • Higher Education
  • 700 & Above Employee

  • Senior Outreach and Industry Event Coordinator

    • Sep 2022 - Mar 2024

    •Effectively coordinate event logistics, budgets, travel arrangements, and staffing requirements, ensuring the seamless and impactful representation of DigiPen at industry and community events.•Successfully lead the planning and execution of DigiPen's participation in large-scale industry conventions, including PAX (West and East), RTX, Emerald City Comic Con, Fan Expo, and more. •Collaborate with diverse campus partners and external vendors to create unwavering quality, brand consistency, and enhance the overall effectiveness of DigiPen's event presence.•Directe end-to-end event management, from the determination of event content and promotional strategy to contract negotiations, meticulous event design, and seamless internal and external communications.•Maintaining comprehensive documentation and reports to support informed decision-making.•Optimize resource allocation and budget management by creating and meticulously overseeing the yearly industry event budget.•Cultivate strong relationships with prospective students through various channels, such as phone calls, emails, text messages, online information sessions, campus tours, workshops, and student shadow coordination.•Lead the strategic evolution of industry event practices to align with Outreach Department initiatives, ensuring ongoing alignment with institutional goals and growth.•Assist in local high school events and DigiPen's skills centers, staying engaged with counselors and prospective students, and attending remote fairs and virtual events.•Assist with the promotion and execution of on-campus special events targeting prospective students, community members, and educational organizations.•Utilize feedback data to implement strategic improvements, resulting in enhanced event quality and participant satisfaction.•Contribute to the coordination and execution of campus events for various campus departments outside of the Office of Outreach.

  • Adjunct Faculty- COL 101: Life and Academic Skills

    • Aug 2022 - Dec 2022

  • Outreach and Industry Event Coordinator

    • Aug 2021 - Sep 2022

  • Adjunct Faculty- COL 101: Life and Academic Skills

    • Aug 2021 - Dec 2021

    Instructed College 101 courses, delivering essential skills and knowledge to equip students for a successful transition to college life, emphasizing academic success strategies, career exploration, and personal development•Created a detailed course syllabus, and written outline of topics covered in each lecture presentation for this College 101 section•Organized and executed weekly interactive lectures on the following topics: student services, academic skill building, goal setting, time management, communication, financial literacy, stress management, and health and wellness. •Created assignments and activities to correspond with weekly lessons and engage students •Held weekly office hours to consult with students •Organized by courses Moodle page, actively updating assignments and adding additional resources for students •Submitted all student grades according to institution policies and standards•Drive student course engagement and achievement •Utilize a variety of teaching methods to provide opportunities for all learning types •Connect and inform students about campus resources and additional campus opportunities

  • Admissons Coordinator

    • May 2020 - Aug 2021

    Maintained the integrity and contributed to the development and dissemination of information, documentation, and communication processed by the Admissions Office for admitted and enrolled students. •Maintained the integrity of the Admissions Office files, documents, and databases •Created and sent enrollment agreements, acceptance packets, new student gifts, addendums and enrollment communications to incoming students.•Maintain consistent contact with enrolled students per the enrollment communication plan to maintain interest and awareness of school events/needs.•Supported enrollment efforts by representing the DigiPen to prospective students, families, and educational partners.•Participate in on-campus recruitment events such as preview days, open house events, and daily tours.•Maintained ongoing, thorough knowledge of academic, co-curricular, and financial aid programs to provide comprehensive and factual information that will allow prospective students to make informed decisions about their education.•Assisted with the daily operations of the Office of Admissions including answering phones and responding to email and chat inquiries.

  • Outreach and Industry Event Coordinator

    • Mar 2020 - May 2020

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  Coast Property Management

  • Assistant Community Manager

    • Jul 2019 - Mar 2020

    Reviewed and organized resident rental applications, lease agreements, and renewals to ensure accuracy and compliance, while also managing online advertising, resident communication systems, and inquiries. Planned and executed monthly onsite community events, enforced community regulations, and aided in resolving resident disputes.•Managed all marketing and advertising for the community to achieve higher traffic numbers and leases.•Developed and implemented monthly resident events and property marketing campaigns.•Spearheaded the implementation of the app for the property and worked with local vendors to acquire deals for residents at the property.•Communicated with residents and upper management to ensure positive community experiences.•Assisted in the daily operations of the property.

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  WSU Student Entertainment Board

  • United States
  • Entertainment Providers
  • 1 - 100 Employee

  • Executive Director

    • Apr 2018 - May 2019

    •Led 12 student directors and managed the organization's $500,000 yearly events budget•Analyzed data from 250+ diverse events, spanning concerts, festivals, art shows, and more ranging in size from 20-2,000 attendees. •Acted as a liaison between on-campus organizations, WSU administration, and the local community.•Presided over executive staff meetings, organized agendas, and maintained meeting records.•Oversaw the organization's overall budget of just under $500,000.•Understood team dynamics and used strategies for building effective members in the organization.•Managed and ensured the accuracy of organization income and expense reports.•Formulated the organization's missions, visions, and values.•Developed and maintained mutually beneficial partnerships between organizations.

  • Director of Films

    • Aug 2017 - May 2018

    •Managed a $30,000 budget and presided over a committee of 10 students.•Collaborated with various external partners including Swank Motion Pictures, A24, The Criterion Collection, Recess and various WSU Colleges.•Organized staffing, marketing and implementation of 24 weekend film screenings per academic year and 5 special film engagement events.•Developed programs, agendas, budgets, and services according to contract requirements.

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  Watson's Greenhouse and Nursery

  • Puyallup, WA

  • Cashier

    • Feb 2016 - Aug 2017
    • Puyallup, WA

    Consistently anticipated and attended to customers' needs, ensuring their satisfaction throughout their shopping experience. I took charge of closing duties, including delivering closing announcements, reconciling cash registers, and restocking items to ensure the store was well-prepared for the next day. Additionally, I provided valuable guidance to customers regarding various garden-related inquiries and plant information, demonstrating a sound knowledge of our products. My responsibilities also extended to warmly welcoming customers and directing them to the appropriate store representatives to assist with their specific needs. Furthermore, I pitched in with various greenhouse duties, such as pricing, cleaning, and watering, in different sections of the store to contribute to the overall smooth operation of the establishment.

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  McDonald's

  • Puyallup, WA

  • Shift Manager

    • Jan 2014 - Nov 2015
    • Puyallup, WA

    Identified and eliminated operational inefficiencies to enhance customer service and boost customer satisfaction ratings. In this role I also implemented effective management strategies in a fast-paced environment, assessed and improved training methods to increase customer awareness and overall satisfaction, and established streamlined and reliable operating procedures to optimize daily operations.