Experience

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  Sammons Financial Group Companies

  • Technical Business Analyst

    • Apr 2024 - Present

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  Turnberry Solutions

  • Consultant

    • Mar 2024 - Present

• 

  Decades and Differentials

  • Web Developer

    • Feb 2022 - Present

    • Built a website and all marketing materials for a local small business.• Collected, defined, and translated user requirements into project designs and implementation plans.• Provided front-end website development using WordPress, PHP, and HTML/CSS.• Utilized Adobe Photoshop and Illustrator to develop all marketing materials.

• 

  Crew

  • Panama
  • Business Consulting and Services
  • 200 - 300 Employee

  • Senior Associate 2 Crew Consultant

    • Apr 2023 - Mar 2024

    • Worked with a wide variety of clients as a Business Analyst, Project Coordinator, and/or Web Developer.• Served as liaison, facilitating communication between Turnberry Solutions and clients.• Created solutions for clients to satisfy specific needs, quality, and budget.• Worked well with teammates and accepting coaching from management team.

  • Senior Associate 1 Crew Consultant

    • Jan 2022 - Apr 2023

    Founded in tandem with Turnberry Solutions, Crew serves as an innovative talent development program for both Turnberry and our clients by focusing exclusively on high-performing junior consultants. Crew thinks differently about how to attract, train, and retain top talent to cultivate the leaders of tomorrow. Turnberry delivers sustainable, expert business and IT solutions that empower clients to solve their most mission-critical initiatives. Our unique blend of senior thought leadership with capable junior talent, together with our unmatched commitment to people- and values-centered work, sets Turnberry apart on both local and global stages. With the capability depth and delivery expertise of a large firm, and the agility and precision of a boutique firm, we meet clients wherever they are to craft custom solutions unique to their needs.

• 

  3M

  • IT Analyst

    • May 2022 - Dec 2023

    • Client contract through Turnberry Solutions.• Had sole ownership over the security department for the 3M Learn application.• Identified gaps and provided process improvements.• Tracked tasks within Jira and completed them utilizing Agile ideology. • Monitored incident ticket queue and remedied issues submitted by users, whether it was due to access to system-related issues.• Present change request to higher level executives to ensure the 3M Learn application met requirements identified. • Created and owned the HTR IT Team’s procedure/job aid library where I created over 85 procedure documents.• Trained fellow colleagues on security related procedures and day-to-day activities completed by OIT system admins for the 3M Learn platform.• Enhanced interfaces to promote better functionality for users.• Installed application updates to address vulnerabilities and reduce security issues.

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  Oliver Wyman

  • Technical Procedure Writer

    • Feb 2022 - May 2022

    • Client contract through Turnberry Solutions.• Worked as a third-party consultant for a large financial institution that has close ties to the United States government.• Participated in the creation of over 30 procedure documents.• Interviewed high level individuals to determine proper processes.• Created end-to-end process maps utilizing Visio.• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.

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  University of St. Thomas

  • Coding QA Specialist

    • Jan 2022 - Feb 2022

    • Client contract through Turnberry Solutions.• Utilized Cypress software to test code produced by the front-end development team.• Produced JavaScript test code within Vue.js framework that aligned with user stories designed by the team’s business analyst.• Educated employees on specific QA standards and confirmed maintenance of standards.• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

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  ThreeBridge Solutions (merged with Keyot)

  • Associate 2 Crew Consultant

    • Aug 2021 - Jan 2022

    Founded in tandem with ThreeBridge Solutions, Crew serves as an innovative talent development program for bothThreeBridge and our clients by focusing exclusively on high-performing junior consultants. Crew thinks differently about how toattract, train, and retain top talent to cultivate the leaders of tomorrow.ThreeBridge serves Fortune 500 companies through solutions that include: Business Transformation, Enterprise Systems, DigitalInnovation, Smart Data, and Crew, our junior consultant development program. We support over 150 clients across 10 marketsand continue to strengthen our capabilities through organic market growth and strategic acquisitions.Whether you are a future consultant or a future client, we’d love to tell you more. Visit our website at www.threebridge.comfor additional information.

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  Keyot

  • Crew212 Consultant

    • May 2019 - Aug 2021

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  Wells Fargo

  • Business Initiatives Consultant

    • Jul 2019 - Jul 2021

    • Client contract through Turnberry Solutions.• Worked within and helped develop the Enterprise Complaints Management Office’s Telephony Support Team.• Provided software, web applications, and phone programming to new call center employees.• Conducted audits to determine gaps in users’ accesses, reported found data to higher level managers and aid in fixing any discrepancies.• Developed process and procedures for enterprise-wide user.• Demonstrated adaptability when project changed with short notice due to COVID-19 pandemic.• Prepared presentations to explain revisions, enhancements and process improvements of organization’s systems and programs.• Conducted regular reviews of operations and identified areas of improvement.