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Bio

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Sonja Dorsey is a seasoned administrative professional with extensive experience in office management, data entry, and customer service. She has worked in various industries, including construction, healthcare, and non-profit organizations. Skilled in organizational effectiveness, problem-solving, and financial accounting, Sonja has a strong background in managing day-to-day operations, supervising staff, and maintaining accurate records. With a Business Certificate from Dorothy B Lane Secretary School and a High School Diploma from Weaver High School, she possesses a solid foundation in business administration and technology.

Experience

  • Maxim Healthcare Services
    • Huntvalley, Md ( Travelers Insurance Company )
    • Data Entry
      • Apr 2013 - Jun 2013
      • Huntvalley, Md ( Travelers Insurance Company )

      * Handled all emergency calls.* Logged all data into computer system as priority* Forwarded all emails to department heads for quick responses for Insurance claims.

  • The New Urban Developement
    • John Hopkins Bio-Tech
    • Office Administrator
      • Sep 2012 - Feb 2013
      • John Hopkins Bio-Tech

      My duties were Attending monthly contractors meetings.*Responsible for Payroll, *Ordering Material to job site, *Attending & Conducting meetings, *Handling all proposal and Legal contracts, *Visiting job site for the final inspections of work performed.

  • DeQuan's Construction Enterprise
    • 1103 N. Charles Street Suite #3
    • Office Manager
      • Apr 2012 - Aug 2012
      • 1103 N. Charles Street Suite #3

      * My Duties were to Handling all incoming calls.* Payroll.* Schedule and attend Construction Meetings.* Order Material for the job sites and Office* Inspections of completed work.* Submit Invoice for payment* Check E-mails and forward to the supervisor* Complete Monthly Budget reports

  • Baltimore City Hall
    • 100 Holiday Street
    • Secretary
      • Jan 2012 - Apr 2012
      • 100 Holiday Street

      *I was responsible for addressing all of the Constituants emergency calls.*Typing City Resolutions for the Councilman presentations.*Filing, Managing Calendar for schedule meetings with the Councilman*Keeping a Daily log book of all community activities and Fundraising Projects through out the 13th District.* Attending Community Meetings to solve many of the Cities issues n the 13th District

  • Worcester Mass Housing Alliance
    • 1102 Bellvue St. Worcester Mass.
    • Case Manager
      • Jan 2009 - Apr 2010
      • 1102 Bellvue St. Worcester Mass.

      *Interviewed client for emergency grants for shelter, food stamps, medical assistance, and Rental assistance program,*Inspecting homes, and assisting clients with drug treatment*Escorting families with children to appointment.*Data Entry, **Customer Service, Problem solving, **Approving applications, and referrals to the homeless families for shelter*Conducted for Dept of Social Services (Orientation) for work force program.

  • Virginia Lanier Acq. LLC
    • Crosstown Reality - Silver Springs Md
    • Robinwood Townhomes
      • May 2002 - Jan 2008
      • Crosstown Reality - Silver Springs Md

      *Senior Property Manager ( 500 Townhomes )* Rental Collection, Filing Warrants & Failure to pay rent*Court Liason for the company, **Conducting property inspections,* Approving applications, *Supervising a staff of 15 including contractors.* Familiar with the Section-8 laws and tax credit properties* Handles monthly budget reports* Leases and vacancy & occupied reports* Handled all Daily Operations and Community Meetings* Keeping the safety of all residents ** I Recieved The Honorary Chairman Award for the Community Leadership 2008** I have experience with HVAC. Roofing, Drywall, Construction & ReHabilitation of Exterior and Interior building.* I have experience with certified payroll, Quick Books, Accounts Payable, Invoices,Billing

  • Staffmax Staffing & Recruiting
    • Light Street Baltimore Md
    • Office Manager
      • Jan 2000 - Jun 2001
      • Light Street Baltimore Md

      * Interviewed client for temp to premanent work* Drug screening * Payroll, * Visit job site for meetings with the employer * Reported all daily activities to the supervisor.* Supervised 5 other employees* Meet with employers to agree on a legal work contract

    • Clerical III
      • Jan 1997 - Dec 1998
      • Ritchie Highway

      *Customer service representative for the Driving Improvement Dept. *Addressing all clients concerns, *Collecting Fines court ordered*Mail pick-up & Out going mail / Distributing to all Depts. *Filing, *Data Entry, *Reporting to Supervisor all Daily Transactions.

  • Maryland Division of Correction
    • Brockbridge Rd. Jessup Md
    • Secretary
      • May 1995 - Nov 1997
      • Brockbridge Rd. Jessup Md

      *Managed the Entire Base File office.*Managed the Inmate Count for the State of Maryland & escapes.and reported the count to DOC Headquarter daily by 6:00 am*Conducted Orientation for the new Inmates.*Responsible for all Inmates files for the case managers appointments.*Conducting all tranfers to other institutions for Inmates Safety.

  • Overnite Transportation
    • Washinton Blvd Jessup Md
    • Dock Worker
      • Jun 1991 - Feb 1995
      • Washinton Blvd Jessup Md

      *Manage to load & unload 53ft Tractor Trailors,* Loaded frieght by the wieght to balance truck load for DOT weight scales entering other States * *Placing proper stickers on hazmat material *Meeting all deadline for truck drivers to deliver frieght on scheduled time,* Counted hand freight and unloaded with a tow moter and skid wrapped *, tagged all damage frieght, *Complied with all State rules and regulations, *Checked and recorded all safety seals before departure from Yard.

  • St. Paul's School
    • Greenspring Valley Rd.
    • Houskeeping Supervisor
      • Sep 1985 - Jan 1989
      • Greenspring Valley Rd.

      *Supervised a cleaning staff of 15 housekeepers ( Night Shift )*Supervised Payroll, *Ordered all cleaning materials, * Inspected all work located in three buildings,*Submitted all invoices for payments,*Handled monthly budget for school housekeeping Dept* Attended Staff monthly meetings, reporting major concerns in the school buliding.

  • YWCA
    • Wishing Rock Rd Anne Arundle Co.
    • Shelter Advocate
      • Oct 1984 - Dec 1985
      • Wishing Rock Rd Anne Arundle Co.

      * Screened all clients * Answered state police hot line calls* Managed domestic shelter, * Ordered groceries and cleaning supplies for shelter* Accepted all donations for the families * Issued referral to clients for emergency help ( Emergency Housing & Mental Health Therapy ).* Enforced all shelter rules and regulation * Kept daily log book * Coordinated all meeting for domestic violence classes at the YWCA

Education

  • 1988 - 1990
    Dorothy B Lane Secretary School
    Business Certificate, Business/Office Automation/Technology/Data Entry
  • 1980 - 1984
    Weaver High School
    High School Diploma, Business Administration, Management and Operations

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