Bio
Experience
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Searching
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Sep 2015 - Present
Medical office management or front office position. Experienced in appointment scheduling, collections, insurance verification, customer relations, corporate customer service and recruitment. Enjoy all aspects of customer service and staff training.
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TEMPLE INDEPENDENT SCHOOL DISTRICT
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TEMPLE HIGH SCHOOL
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TISD FINE ARTS DEPARTMENT- SECRETARY
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Sep 2014 - Jun 2015
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TEMPLE HIGH SCHOOL
Secretary to all TISD Fine Arts programs which include Visual Art, Band, Choir, Dance, Elementary Music, Orchestra and Theater- All Grade Levels - Elementary through High School. I work under the supervision of the TISD Director of Fine Arts.
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SETON MEDICAL CENTER HARKER HEIGHTS
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Seton Medical Center Harker Heights
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EVENT PLANNER/ ADMIN ASST (Contract 2011) GIFT SHOP MANAGER AND VOLUNTEER COORDINATOR (2012-2014)
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Jan 2011 - Sep 2014
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Seton Medical Center Harker Heights
2011- Contract- Event Planner and Admin Assistant. 2012-Established and Maintained the Volunteer Progam (Angel Auxiliary) for the new Seton Medical Center in Harker Heights, Texas. Responsible for recruiting, training, scheduling and maintaining positions for the volunteer staff. Gift Shop Manager- Created and maintained "Angel's Cottage" gift shop. Principal buyer and responsible for stocking and displaying merchandise. Maintained financial records for the shop and responsible for sales.
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KINGS DAUGHTERS CLINIC
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Temple, Texas
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TRAINING COORDINATOR- New employee/compliance/customer service/ IDX software.
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Sep 2001 - Oct 2010
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Temple, Texas
Training all new associates on clinic software systems, safety/compliance training and customer service. Responsible for maintaining compliance, safety and customer service training yearly requirements with all existing associates. Provided reports/feedback to department directors regarding associates' training.
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TEMPLE, TEXAS
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TEMPLE, TEXAS
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KINGS DAUGHTERS CLINIC
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Apr 1988 - Oct 2010
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TEMPLE, TEXAS
Department Director- Physician PracticeBusiness Office ClerkHuman Resources AssistantPhysician RecruitmentReceptionistEvent PlannerCorporate AccountsInsurance LiaisonMarketing
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Training Coordinator
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Apr 1988 - Oct 2010
Conducted software training for all staff and new employees. Responsible for maintaining records on yearly compliance classes as well as customer service training. Conducted monthly meetings with existing office staff to share updates and listen to concerns and suggestions for better working processes. Implemented new processes and software updates as required.
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