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Sonia Khalaf profile image

Sonia Khalaf

Customer Experience and CTIPs Manager at KRH
Intro Book
Seasoned customer experience and marketing leader with 8+ years of experience.
  • Claim this Profile
Location
Kuwait City, Al Asimah, Kuwait, KW
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Arabic Native or bilingual proficiency
Skills
  • Management
  • Team Management
  • Microsoft Office
  • Training
  • Sales Management
  • Show all
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Bio

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Topline AI
Sonia Khalaf is a seasoned management professional with 8+ years of experience in customer experience and marketing, holding various leadership positions at KRH and Al Karam Al Arabi Catering Services Company. She is proficient in English, French, and Arabic, and holds multiple LinkedIn certifications in leadership and communication.

Credentials

  • Banish Your Inner Critic to Unleash Creativity
    LinkedIn
    Jan, 2023
    - May, 2026
  • Become a Leader
    LinkedIn
    Jan, 2023
    - May, 2026
  • Building Resilience
    LinkedIn
    Jan, 2023
    - May, 2026
  • Communication Foundations
    LinkedIn
    Jan, 2023
    - May, 2026
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Jan, 2023
    - May, 2026
  • Developing Credibility as a Leader
    LinkedIn
    Jan, 2023
    - May, 2026
  • Developing Executive Presence
    LinkedIn
    Jan, 2023
    - May, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Jan, 2023
    - May, 2026
  • Developing Your Leadership Philosophy
    LinkedIn
    Jan, 2023
    - May, 2026
  • Effective Listening
    LinkedIn
    Jan, 2023
    - May, 2026
  • Embracing Unexpected Change
    LinkedIn
    Jan, 2023
    - May, 2026
  • Emerging Leader Foundations
    LinkedIn
    Jan, 2023
    - May, 2026
  • Leading Effectively
    LinkedIn
    Jan, 2023
    - May, 2026
  • Leading through Relationships
    LinkedIn
    Jan, 2023
    - May, 2026
  • Leading with Emotional Intelligence
    LinkedIn
    Jan, 2023
    - May, 2026
  • Leading with Purpose
    LinkedIn
    Jan, 2023
    - May, 2026
  • Persuading Others
    LinkedIn
    Jan, 2023
    - May, 2026
  • Prioritizing Effectively as a Leader
    LinkedIn
    Jan, 2023
    - May, 2026
  • Teamwork Foundations
    LinkedIn
    Jan, 2023
    - May, 2026
  • Transitioning from Manager to Leader
    LinkedIn
    Jan, 2023
    - May, 2026
  • Unconscious Bias
    LinkedIn
    Jan, 2023
    - May, 2026
  • Why Trust Matters with Rachel Botsman
    LinkedIn
    Jan, 2023
    - May, 2026
  • Writing in Plain Language
    LinkedIn
    Jan, 2023
    - May, 2026
  • diploma
    -

Experience

  • KRH
    • Kuwait
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customer Experience and CTIPs Manager
      • Oct 2023 - Present

    • Customer Experience and marketing Team Leader
      • Apr 2016 - Present

    • Customer Experience Team Leader
      • Oct 2019 - Present

    • Sr. Customer experience- business partner
      • Apr 2016 - Present

  • Al Karam Al Arabi Catering Services Company
    • Kuwait City
    • Customer Service specialist
      • Mar 2015 - Oct 2015
      • Kuwait City

Education

  • 2006 -
    Cairo University
    Bachelor of Arts (B.A.), French Language and Literature
  • 1985 - 1998
    Saint vincent du paul
    High school, French Language and Literature

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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