Experience

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  iCEA Group

  • Delhi, India

  • Lead Generation Executive

    • Apr 2022 - Feb 2023
    • Delhi, India

    • Prospecting: I utilize various channels like emails, calls, and social media to find potential leads.• Lead Qualification: I ensure that we focus on promising leads who are likely to convert.• Relationship Building: I engage prospects, addressing their questions and concerns.• Product Knowledge: I maintain a deep understanding of our offerings.• CRM Management: I use our CRM system to track and manage leads.• Reporting: I provide reports to improve lead-generation strategies.• Collaboration: I work closely with sales and marketing teams for seamless lead transition. Kept records in CRM to maintain customer data.

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  Capline Dental Services

  • Noida, Uttar Pradesh, India

  • Senior Associate

    • May 2021 - Mar 2022
    • Noida, Uttar Pradesh, India

    • Orchestrated US voice processes within the operations department, overseeing the seamless onboarding of dental patients across 28 dental offices. This involved efficiently scheduling appointments and coordinating dental treatments.• Demonstrated exceptional adherence to customer call guidelines, consistently achieving high service levels. Proficiently managed call handling time and maintained top-tier productivity levels.• Masterfully juggled multiple tasks and consistently delivered results within time-sensitive deadlines, showcasing strong organizational and time management skills.• Maintained meticulous records within the CRM system, ensuring the accuracy and integrity of customer data to enhance service quality and client relationships.

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  GuestHouser

  • Gurugram, Haryana, India

  • Development Executive

    • Oct 2019 - Apr 2021
    • Gurugram, Haryana, India

    • Enhanced data authentication and improved the quality of website listings to boost user confidence.• Proficiently oversaw and optimized online inventory for current clients while proactively establishing connections with prospective clients via email and phone.• Served as a pivotal member of an in-house sales team dedicated to driving lead generation and optimizing company revenue.

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  Seo Corporations Pvt. Ltd.

  • Delhi, India

  • Assistant Public Relations Manager

    • Jul 2017 - Sep 2019
    • Delhi, India

    • Client Handling• Corporate Presentation• Digital Marketing (Social Media Promotions, Boosters, Mailers)• Business Development & Strategy Formation• Organizing Events & Running Campaigns