Experience

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  HighRadius

  • Hyderabad, Telangana, India

  • Director - Consulting

    • Apr 2022 - Dec 2022
    • Hyderabad, Telangana, India

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  Tata Consultancy Services

  • Global SAP Delivery

    • Aug 2021 - Mar 2022

  • Delivery Manager

    • Jun 2017 - Aug 2021

    Responsibilities: Client interfacing for business development as well as program delivery Successfully handled Global team sizes up to 100 supporting delivery across multiple applications Automation initiatives, KANBAN/KAIZEN adoption in Application Operations Institutionalising Process Improvements, ensuring adherence to quality processes and standards People Career and Performance Management Supporting proposals and business development Active participation in project auditing and compliance Interfacing with project teams located globally with global client teams for successful service delivery

  • Program Manager

    • Jul 2015 - May 2017

  • Delivery Manager

    • Jul 2013 - Jun 2015

  • Consultant

    • Oct 2011 - Jun 2013

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  Oracle

  • Bengaluru, Karnataka

  • Manager, FMS Development

    • May 2006 - Feb 2011
    • Bengaluru, Karnataka

    Responsibilities: Developing project plans for development of new features and enhancements using Iterative development methodology. Tracking and monitoring the project management activities based on the project plan and budget. Used MS Project for tracking the project schedule and resource capacity management. Managing enhancements activities as part of bundle releases Liaison with Strategy team and customer in scoping of requirements for the new releases and enhancements activities Liaison with Customer and GCS (Helpdesk) in resolving escalations in case of P1 and Escalated P2 Liaison with QA on testing activities for Support Development and New release testing Report weekly SLA metrics Dashboard (Time-to-Target, Target-Date-Met, Backlog etc.,) Conduct root causal analysis every quarter and come up with process/procedure improvements to address the problem areas People management – Competency management, facilitate trainings/knowledge sharing sessions, Yearly performance appraisal, mid-year reviews, and Bi-weekly 1:1s with team members, Develop Career development plan; Provide mentorship. Manage promotions, compensation hike, manage attrition levels below 5% per year and other HR related activities Work closely with Tools team, Environments team, other pillar managers in managing issues related to environment policies and procedures

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  IBM India Pvt Ltd

  • Bengaluru, Karnataka

  • Project Manager

    • Nov 2005 - May 2006
    • Bengaluru, Karnataka

     Develop Project Plan, Resource utilization plan using client supplied project management tool called IFP (Integrated Financial Planning), monitor and ensure project timelines and schedule is managed and project completed with less than 2% variance Liaise with client for gathering user requirements. Traceability matrix is developed and maintained for completion of each of the set requirements Develop Statement of Work and Work Breakdown structure Coordinate resource allocation with Functional Manager Escalate project dependencies to Client and IBM management well in advance. Address the dependencies with minimal impact to project schedule Resource planning and their capacity planning Provide feedback on resources to respective Functional Managers As part of PMO, maintaining and monitoring multi-project plans. Facilitate status meetings with clients for all those projects. Coordinate with other Project managers in addressing dependencies across various projects especially in case of resource sharing. Developed Knowledge repository of all projects’ documentation for whole engagement.

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  Tata Consultancy Services

  • Assistant Consultant

    • Sep 1997 - Nov 2005

     Client interfacing for business development as well as program delivery Successfully handled Global team sizes up to 30 Fostering Account growth by identifying key opportunities with existing clients while managing programs for them Management of Program/Project Budgets, Scope, Schedule, Quality, Risks and Dependencies Business Analysis – Collating requirements, developing system specs, Develop and maintain traceability matrix & test sets Project Planning, Scheduling, Execution and Tracking Institutionalising Process Quality, ensuring adherence to quality processes and standards Effort Estimation at proposal stage and at project milestones Project Team Co-ordination and People Management Risk Management by way of sub-contracting work packets to preferred partners Performance Appraisals of direct reports Analysis of project execution and performance at project closure Preparation of proposals and business development support. Involved in bidding System Design and Technical guidance to project team Active participation in project auditing and compliance Interfacing with project teams located globally with global client teams for successful service delivery\

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  Innotech Software Consultancy Pvt Ltd

  • Software Engineer

    • Oct 1995 - Sep 1997

    Was working as a developer in IBM Mainframe based projects