Experience

• 

  Fulcrum Care Limited

  • South Croydon, England, United Kingdom

  • Administrative Assistant

    • Nov 2021 - Mar 2022
    • South Croydon, England, United Kingdom

    • Expertly managed and analyzed data from a diverse portfolio of 14,000+ care homes in the UK, enabling the tailoring of bespoke consultancy services to ensure clients had robust regulatory and operational systems in place to deliver exceptional quality care.Management Consulting, Business Development, Strategic Planning, Regulatory Compliance, Data Analysis, Marketing Strategy, Training and Development, Regulatory Inspections, Audit Processes, Quality Improvement Plans, Healthcare Industry Knowledge, Communication Skills.• Developed a comprehensive rollout plan to effectively market a digital solution targeting over 2,500 care homes, leveraging a web platform for care home auditing services.• Successfully drafted compelling communication materials, including brochures and marketing letters, for a new digital technology marketing campaign, resulting in increased service dissemination and uptake.• Received extensive training from former CQC (Care Quality Commission) consultants, acquiring expertise in regulatory inspections and audits, quality improvement plans, and assessments based on the five key KLOEs (Key Lines of Enquiry).Key Achievements:• Business Development: Significantly contributed to the growth of the consultancy by providing tailored solutions to care homes, enhancing their regulatory compliance and operational effectiveness.• Marketing Strategy: Led the successful implementation of a digital marketing campaign, resulting in increased adoption of care home auditing services and improved overall industry standards.• Training and Expertise: Acquired in-depth knowledge and skills in regulatory inspections, audit processes, and quality improvement plans through comprehensive training by renowned CQC consultants.

• 

  RGR CELL, TATA TRUSTS

  • Program Manager

    • Nov 2019 - Dec 2021

    • Led and empowered a team in training on organizational skills and quality assurance, ensuring the successful execution of internal audits for high-value clients.• Developed audio advisories in the regional language to provide comprehensive training to project beneficiaries, enabling them to achieve project goals.• Managed the creation and publication of engaging and original content across the organization's social media platforms.• Drafted contracts for various projects and personnel, ensuring compliance with legal and regulatory requirements.• Developed project-specific Standard Operating Procedures (SOPs), Auditing Templates, and policies, optimizing audit processes and achieving project objectives.Key Achievements:• Program Management: Received a Certificate of Appreciation from the Director – Program Implementation, TATA TRUSTS, for successfully managing and implementing a Disaster Relief Program in Munnar, Kerala, and Chennai, Tamil Nadu.• Training & Development: Trained and educated 25,000 beneficiaries through video and audio advisories, imparting essential knowledge and skills to drive their success in project-related activities.• Reporting: Played a pivotal role in establishing a robust project reporting system for the organization, enhancing transparency, and facilitating data-driven decision-making.

  • Area Manager – Rural Upliftment

    • Dec 2016 - Oct 2019

    • Led agricultural technology dissemination efforts across four regions, reaching a significant number of direct beneficiaries in Tamil Nadu, India.• Developed video and audio advisories in the regional language, empowering project beneficiaries through tailored training materials.• Created compelling content for digital and print media, amplifying reach and engagement.• Managed the creation and publishing of relevant, high-quality content on the organization's social media platforms.• Facilitated the capture and formalization of business challenges, ensuring seamless approvals and efficient process flow for high-value quotations.Key Achievements:• Agricultural Technology Dissemination:Led successful agricultural technology dissemination across multiple regions, driving positive impact and empowerment.Developed training materials to enhance knowledge transfer and empower project beneficiaries.• Content Creation and Brand Building:Created engaging content for digital and print media, expanding reach and increasing engagement with target audiences.Published relevant and high-quality content on social media platforms, enhancing brand visibility and reputation.• Business Process Optimization:Streamlined the capture and formalization of business challenges, ensuring efficient approvals and seamless operations.Skills:Management Consulting, Agricultural Technology Dissemination, Digital Interventions, Content Creation, Brand Building, Business Process Optimization, Stakeholder Engagement, Strategic Thinking, Communication Skills, Problem-Solving.

• 

  RGR Cell, Tata Trusts

  • Coimbatore

  • Officer- Grant Management

    • Aug 2013 - Nov 2016
    • Coimbatore

    Experience• Oversight and coordination of financial and programmatic reporting for multiple grants, ensuring timely submission and compliance with regulatory requirements.• Preparation of comprehensive reports to showcase project progress, budgets, approval letters, project outcomes, and financial accountability.• Successful recovery of pending refunds from grantees, enhancing financial resources and promoting accountability.• Drafting and management of contracts for consultants and personnel, ensuring clear expectations, deliverables, and compliance with contractual obligations.• Development and implementation of effective reporting systems, enhancing transparency and accountability across grant programs.• Strategic implementation of brand building initiatives through social media channels, driving organic outreach and increasing visibility of organisation.Achievements:Grant Management:Recovered pending refunds amounting to 300,000 pounds, optimizing financial resources and promoting accountability.Ensured timely submission of financial and programmatic reports for 25+ grants, showcasing transparency and compliance.Contract Management:Successfully drafted and managed 15+ contracts, establishing clear expectations and fostering strong partnerships.Reporting and Compliance:Implemented an effective reporting system, streamlining processes and enhancing transparency and accountability.Brand Building and Outreach:Strategically implemented social media initiatives, resulting in organic outreach to over 100,000 beneficiaries and heightened visibility of services.