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Solomon Twitchell profile image

Solomon Twitchell

Technical Support at Apollo Scooters
Intro Book
Solomon Twitchell is a skilled Data Scientist with native English proficiency, extensive experience in technical support and research, and a strong educational background in Data Science from Brigham Young University - Idaho.
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Location
Longueuil, Quebec, Canada, CA
Languages
  • Spanish Full professional proficiency
  • French Professional working proficiency
  • Chinese Limited working proficiency
  • English Native or bilingual proficiency
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Bio

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Solomon Twitchell is a seasoned professional with expertise in technical support, data science, and education. As a Technical Support specialist at Apollo Scooters, he provided top-notch assistance to clients, resolving complex issues with electronic scooters. Prior to this, he worked as a Support specialist at Route, maintaining exceptional customer and merchant experiences for hundreds of partnered merchants. Solomon also spent time at Research and Business Development Center, developing and optimizing a robotic Gantry arm, and at Brigham Young University - Idaho, where he supported student learning activities as a Teaching Assistant. He holds a Bachelor's degree in Data Science from Brigham Young University - Idaho and a High School Diploma from Davis High. Fluent in English, Spanish, French, and Chinese, Solomon brings a unique blend of technical and interpersonal skills to the table.

Experience

  • Apollo Scooters
    • Technical Support
      • Jan 2022 - May 2022

      Technical Support for Electronic scooters, instructed clients about electrical safety and maintenance including solving battery issues, charging issues, display errors, and correcting and maintaining the devices regenerative braking systems.

  • Route
    • Lehi, Utah, United States
    • App Support
      • Nov 2020 - Dec 2021
      • Lehi, Utah, United States

      Route App LLC is a game-changer in the realm of E-commerce. In addition to being one of the fastest-growing companies in the United States of America, Route has revolutionized tracking, and package insurance with their all-in-one post-purchase experience-centered App. I was able to work as a Support specialist, maintaining an excellent customer and merchant experience for the hundreds of merchants partnered with Route.

  • Research and Business Development Center
    • Researching Internship - Data Scientist
      • Sep 2020 - Dec 2020

      Development and Optimization of a robotic Gantry arm. Research and analysis of warehouse optimization for Lineage Logistics.

  • Brigham Young University - Idaho
    • 525 S Center St, Rexburg, ID 83460
    • Teaching Assistant
      • Apr 2018 - Mar 2020
      • 525 S Center St, Rexburg, ID 83460

      Worked directly with a Professor supporting student learning activities, grading assignments, essays, and research papers.

Education

  • 2017 - 2020
    Brigham Young University - Idaho
    Bachelor's degree, Data Science
  • 2012 - 2015
    Davis High
    High School Diploma, Honors Student

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computers and Electronics Manufacturing”

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