Experience

• 

  Incrediwear

  • Canada
  • Medical Equipment Manufacturing
  • 1 - 100 Employee

  • Director of Operations & Office Management

    • Jun 2021 - Present

  • Sales Operations Coordinator

    • Sep 2020 - Sep 2021

  • Customer Success Representative-Pharmacy & Active Lifestyle

    • Nov 2018 - Sep 2021

    Manage all existing B2B accounts in the Pharmacy & Active Lifestyle segments. Ensure all accounts are trained on the entire product line so they are able to increase sales buy being able to offer the correct recommendations based on the demographic. Offer any support they need to ensure they are successful with our partnership.

• 

  The Arc of Butte County

  • Chico, California Area

  • Respite Caregiver

    • Dec 2015 - Sep 2021
    • Chico, California Area

• 

  Build.com

  • Chico, California Area

  • Customer Experience Representative

    • Mar 2017 - Jan 2018
    • Chico, California Area

    Over the phone customer service for any issues after the initial sale. Ensure that the all the customers needs were resolved in a single call & ensuring any follow up was taken care of promptly. Provided excellent customer service as to make the company stand apart from the rest.

• 

  Recognition Products

  • Chico, California Area

  • Administrative Assistant

    • Sep 2016 - Nov 2016
    • Chico, California Area

    Create work orders & purchase orders for an awards & marketing company. Ensure all awards and projects went out with the correct spelling on the corresponding products & managed all other customer service responsibilities.

• 

  Law Office of Brooks & Brooks

  • Chico, California Area

  • Office Assistant

    • Jul 2014 - Sep 2016
    • Chico, California Area

    Maintained all client files and updated attorneys with their incoming correspondence. Maintained the office to ensure all office supplies were always available & offered basic IT support to the office. Spanish translation with clients.

• 

  Taco Time

  • Willows, CA

  • Bookkeeper/Manager

    • Aug 2007 - Oct 2014
    • Willows, CA

    Managed the business bookkeeping & prepped documents & receipts for the tax accountant. Managed the cash & checks from the daily sales, inventory & payroll.

• 

  Geek Squad

  • Chico, California Area

  • Operations Agent

    • Aug 2008 - Sep 2013
    • Chico, California Area

    Sold Geek Squad services over the phone and answered basic technical questions. Managed daily, weekly & monthly reports on turn around times & service center items. Managed all shipping & receiving of products to and from service center & preformed basic computer repairs & updates.