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Sivhoung Prom is a seasoned professional with a strong background in management, training, and customer service. With experience in various industries, including retail, hospitality, and education, Sivhoung has honed skills in event planning, public speaking, and research. Holding a Bachelor of Arts degree from Stony Brook University, Sivhoung is a versatile and adaptable individual with a passion for delivering high-quality results.

Credentials

  • Speaking Confidently and Effectively
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Barista- Level II
    Specialty Coffee Association
    Apr, 2018
    - Apr, 2026
  • NYC Department of Health Food Protection Certification
    -

Experience

    • United States
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Store Operations Manager
      • Feb 2023 - Present

    • Store Manager
      • Oct 2019 - Feb 2023

  • Brooklyn Roasting Company
    • Flatiron District, New York
    • General Manager
      • Aug 2014 - Oct 2019
      • Flatiron District, New York

      Learning about the world through coffee and people. Managing large cafe space for growing company with emphasis on coffee quality, open education, focus on sustainable, fair trade sourcing, ethical practices and interactive relationships between staff and customers. Assist in training to cafe staff and wholesale clients with focus on basic espresso theory, palate training, dialing in, equipment handling, milk chemistry and latte art technique.

  • Jack Studios
    • Chelsea, NY
    • Barista
      • Jun 2012 - Mar 2013
      • Chelsea, NY

      Drink preparation, inventory management and ordering, detailing and cafe presentation, entertaining cafe guests and studio clients, providing assistant to studio staff.

    • Freelance Research Specialist/ Personal Assistant
      • Jun 2011 - Jun 2012
      • New York City

      Research investment/sponsorship opportunities, draft/edit documents and proposals, email pitching, manage data and contacts, assist company development, research market data, arrange corporate travel, resourcing, other miscellaneous tasks

  • SPiN New York
    • New York, New York
    • Bartender
      • Aug 2009 - Jul 2011
      • New York, New York

      Bartender at celebrity-owned ping pong club. Private parties, high-volume service, bottle service, celebrity events, tournaments, charity events, food service.

    • Surgical Assistant, Office Assistant
      • Aug 2007 - Apr 2010
      • Brooklyn, NY

      Clinical: Assist with minor surgical procedures (pre and post-op), sterilize instruments, prepare rooms for procedures, manage patient charts, facilitate laser treatments and microdermabrasions. Administrative: schedule appointments, manage insurance information, manage office inventory.

    • Principal for 2010 Puma Social commercial campaign
      • 2010 - 2010

    • Bartender
      • 2007 - 2010

    • SENIOR ASSISTANT
      • Jun 2006 - Jul 2007

      Aside from scheduling appointments and filtering phone calls for one of the busiest offices on campus, I worked with 8 different academic advisors and helped manage their schedules as well. Other duties included answering general academic-related inquiries, training student employees and assisting in academic workshops.HOSPITALITY

    • Student Intern
      • 2001 - 2002

Education

  • 2002 - 2007
    Stony Brook University
    Bachelor of Arts (B.A.), Sociology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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