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Siva Poudal

DUTY MANAGER Choice Hotels international at Quality Hotel™
Intro Book
Customer Service Professional with 10+ years of experience in hospitality management and customer satisfaction.
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Location
Tadepalli, Andhra Pradesh, India, IN
Languages
  • ENGLISH, HINDI, TELUGU, NEPALI, -
Skills
  • Customer Oriented
  • Customer Satisfaction
  • Professional Services
  • Customer Service
  • Customer Support
  • Show all
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Bio

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Siva Poudal is a seasoned customer service professional with extensive experience in hospitality management, customer satisfaction, and front office operations. He has worked with prominent companies such as Quality Hotel, PVR Limited, and Hamad International Airport. Siva holds a Bachelor of Hotel Management degree from Acharya Nagarjuna University.

Experience

  • Quality Hotel™
    • Vijayawada, Andhra Pradesh, India
    • DUTY MANAGER Choice Hotels international
      • Nov 2021 - Present
      • Vijayawada, Andhra Pradesh, India

      Front office Manager roles

  • PVR Limited
    • Vijayawada, Andhra Pradesh, India
    • DUTY MANAGER
      • May 2018 - Nov 2021
      • Vijayawada, Andhra Pradesh, India

      To ensure a smooth day-to-day operation of the Customer Servicemanagement and Hospitality Multiplex, undertaking necessary management /admin tasks to achieve the aim. Key tasks: To supervise Front of House Staff, ensuring a high level of customer service is provided at all times.To manage and com...

  • AirCosta - LEPL Projects Ltd.
    • India
    • Airlines and Aviation
    • 100 - 200 Employee
    • DUTY SUPERVISOR
      • Jan 2014 - Dec 2017

      PROVIDE HIGH QUALITY OF CUSTOMER SERVICE TO THE AIRLINE PASSENGERS,MONITOR AND ASSISTS IN THE CO-ORDINATION OF G CC-COUNTRIES PASSPORTS AND OTHER NATIONALITIES PASSPORTS WITH THE IMMIGRATION STAFFHANDLED EMERGENCY PROCEDURES CALL CENTER PROCEDURES

    • SR.CUSTOMER SERVICE EXECUTIVE
      • Jan 2014 - Dec 2015

      AIRPORT OPERATIONS AND HOSPITALITY MANAGEMENT

  • Hamad International Airport
    • Doha, Qatar
    • TERMINAL OPERATIONS
      • Sep 2012 - Oct 2014
      • Doha, Qatar

      CUSTOMER SERVICE AGENT IN TERMINAL OPERATIONS

  • SpiceJet Limited
    • Hyderabad, Telangana, India
    • Customer Service Executive
      • Aug 2010 - Jul 2012
      • Hyderabad, Telangana, India

      AIRPORT OPERATIONS

  • Green Park Hotel
    • Visakhapatnam, Andhra Pradesh, India
    • Front Office Executive
      • Oct 2006 - Oct 2007
      • Visakhapatnam, Andhra Pradesh, India

      HOTEL OPERATIONS

Education

  • 2006 - 2008
    ACHARYA NAGARJUNA UNIVERSITY
  • 2003 - 2005
    ANDHRA LOYOLA COLLEGE
  • 1999 - 2003
    VAMSI ACADEMY VUNDAVALLI

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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