Experience

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  United Payment

  • Istanbul, Turkey

  • Product and Business Development Director

    • Oct 2022 - Present
    • Istanbul, Turkey

    •Determine product roadmaps and strategies with the product and service development through the company’s vision and strategy•Perform new/current market and competitor analysis and take the opportunities for entering the markets toward the analysis•Develop strategies and improve the performance of the products to increase the profit margins and build a sustainable business.•Develop, evaluate, and execute new products and services from ideas to launching.•Build the product backlog based on customers, inputs from the team/stakeholders, and benchmarks•Prioritize the product features, business projects, and customer needs and demands with data-driven and feasibility.•Update and adopt the products in line with regulations and regulatory bodies.•Coordinate and collaborate with other stakeholders such as Marketing, Sales, Legal, Operations, Compliance, and Tech Teams.•Key Contributions; 1. Integrated the FX services to execute instant and 24/7 hours cross-border payments, increasing revenue from 0 to 3 Mio TRY per month 2. Spearheaded API Integration(Restful API) for cross-border payments to Turkey (IBANs/credit & debit cards) with Dlocal and Terrapay, enhancing transaction efficiency and enabling seamless transactions for international clients. 3. Pioneered the introduction of a new cross-border payment method, "Digital Wallet," positioning United Payment as a leading player in the Turkish market. 4. Successfully launched a new use case with a Partner Bank, enabling instant payouts 24/7 in TRY and driving revenue growth by 15 times. 5. Implemented FAST integration to CBRT for real-time cross-border and domestic payments in TRY, optimizing transaction speed and reliability. 6. Initiated the Open Banking License Application to CBRT as a Payment Institution, driving innovation and expanding service offerings.

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  QNB Finansbank

  • Istanbul, Turkey

  • Cash Management and Trade Finance Product Manager

    • May 2015 - Oct 2022
    • Istanbul, Turkey

    •Act as a responsible person for the smooth functioning, optimization and development of the products for two departments; Trade Finance and Cash Management. •Take charge of products: Digital Payment Systems, Direct Debiting System, Supply Chain Finance and Trade Finance products, methods of payments and collections including L/C’s, Cheque and Bond, cash and non-cash loans. Selected Business Projects; 1. Direct Debit System Online Integration and Digital Approval2. Direct Debit System Commissions Project3. Online Money Transfers via API (Mass Payouts)4. Ripple - Instant Cross Border Payments5. Swift GPI and Inbound Tracking Service(g4C) – Implementation of Core and Digital Banking6. Citi Bank Cheque Service Integration Project7. MT101 and ISO20022 Standards - FileAct Implementation and Optimization Banking Operations8. Self Service Trade Finance Online Banking9. Integration with Supply Chain Finance Platforms (Fintech: Figopara, Faturalab and Octet)•Develop product processes by optimizing, troubleshooting and controlling as-is processes to form a neat workflow •Ensure that the applications are easy to use and the screens are user-friendly for the best internal and external customer experience•Lead the agile projects including IT teams, legal counselors, compliance and sales team in product implementation / to the Bank’s software•Form and maintain customer relationships during integration and operational processes thereafter•Conduct business analysis for new products and determining requirements.•Carry out the user acceptance tests for the developed projects.•Launch new products, benchmark different financial organizations (other banks, fintechs etc.)and keep up with innovations in product and process developments•Evaluate risks in operational process of the products and implement risk mitigation steps•Manage and develop products in line with client needs and demands•Prepare product documentations for internal and external customers

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  Akbank

  • İstanbul, Türkiye

  • Commercial Banking Relationship Assistant Manager

    • Jul 2013 - May 2015
    • İstanbul, Türkiye

    • Involved in the pricing of deposits, cash or non-cash loans, and currency transactions on a dailybasis• Managed client portfolio for daily credit monitoring and operational workload• Supported commercial customers through their financial processes• Visited SME, Commercial, and Corporate segment customers periodically, identified their needson the spot, and offered them the necessary bank products in return

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  Besiktas Shipyard

  • Yalova, Türkiye

  • Production Engineer

    • Mar 2012 - Mar 2013
    • Yalova, Türkiye

    • Involved in periodical dry docking of commercial vessels and execution of repair & maintenancework• Repaired ship cycles by determining work planning and time schedules• Conducted repair work processes in detail and performed mechanical works• Carried out steel and pipe painting• Reported to ship owners’ representatives (superintendent) about repair processes