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Simwiinde Kalaula is a seasoned insurance professional with extensive experience in claims management, risk assessment, and customer service. He has worked in various roles, including Claims Consultant, Senior Liaison and Claims Officer, and Claims Manager, with a focus on property and casualty insurance, commercial insurance, and general insurance. Kalaula holds a prestigious Bachelor of Science (hons) degree in Public Health from Leeds Beckett University and has obtained certifications from the Chartered Insurance Institute.

Experience

  • Medland Hospital
    • Lusaka, Zambia
    • Claims Manager
      • Jul 2019 - Present
      • Lusaka, Zambia

      Manage all credit facilities offered by the hospital: - winning new business: contracts with insurers (local and international) - tailor credit schemes for select corporates - facilitate preauthorisation and guarantees of payment-facilitate the terms and conditions for each client's insurance policy- billing of all insurance and company credit patients- credit control for all credit accounts- liaison between the hospital and the insurer/corporate/patient.

    • Senior Liaison and Claims Officer
      • Jan 2017 - Jul 2019

  • Metropolitan
    • Lusaka, Zambia
    • Claims Consultant
      • Apr 2011 - Jan 2017
      • Lusaka, Zambia

      Claims adjudication and health risk management.

  • Ministry of Health
    • Lusaka, Zambia
    • Clinical Officer in-Charge
      • 2007 - Mar 2011
      • Lusaka, Zambia

      Full-time clinician and administrator of a referral rural health centre in copperbelt province. part-time clinician at other health centres whenever required.

Education

  • Leeds Beckett University
    Bachelor of Science (hons), Public Health
  • 2013 - 2013
    Chartered Insurance Institute
    CII IF1, IF2 and IF3 certificates, Insurance
  • 2004 - 2006
    Levy Mwanawasa Medical University/ Chainama College
    Diploma, Medical Clinical Sciences/Graduate Medical Studies

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