Experience

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  Saxton Speakers Bureau

  • Sydney, Australia

  • Client Services Coordinator

    • Jan 2014 - Present
    • Sydney, Australia

    Saxton Speakers Bureau is a speakers Bureau who exclusively represents Australia’s leading speakers, including Ita Buttrose, Mark Bouris, Richard Morecroft, Michelle Payne, Rachel Botsman, Layne Beachley and Gill Hicks to name a few. My role at Saxton is to provide administrative support to the sales consultants by handling external and internal communications between clients and speakers. • Create client &speaker contracts and agreements• Create invoices & track • Liaison between speakers & clients• Arrange all forms of travel (flights, private transfers, mileage / taxi reimbursements, freight & accommodation)• Arrange pre-event briefings between clients & speakers• Set up board room for meetings / conference calls• Arrange interstate / international meetings• Confirm / arrange event details• Organise approval of client marketing material (invitations, mail outs, newspaper articles, blog entry, event website / app, radio advertisement/interview, social media)• Manage events locally, interstate & internationally • Build & maintain client relationships• Build & maintain external supplier relationships• Allocate new inquiries to consultants • Manage diverse speaker requests outside of events• Follow up post event with clients & distribute collated data company wide• Communicate with external & internal staff• Social media accounts / track & collate data for management• Social media content developer & team member • Manage high profile speaker diary & calendars

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  North Shore Riding School

  • Terrey Hills, NSW

  • Senior Riding Instructor/Owner

    • Feb 2011 - Jun 2013
    • Terrey Hills, NSW

    North Shore Riding Stables was my own business that I created and operated as a Freelance Riding Instructor. I owned a number of horses that were utilised to coach my clients in riding lessons (Dressage, Show jumping and Eventing) and I conducted monthly horsemanship clinics for adults and children.• Coach adults and children in equestrian disciplines of dressage, show jumping and eventing• Provided instruction to students with developmental disabilities (Autism and Asperger’s)• Re – school difficult and young horses• Re – school polo ponies to re-sell as general riding horses.• Created marketing campaigns for school holiday equestrian programs for children• Created specific programs (written and practical) for school aged children• Developed marketing streams for promoting the business• Prepare and submit quarterly BAS statements• Prepare and train eventers for competition• Conduct minor veterinary procedures on horses and ponies• Taught grooming and proper equine care

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  Samarai Park Equestrian Centre

  • Terrey Hills, NSW

  • Senior Riding Instructor

    • Feb 2009 - Dec 2012
    • Terrey Hills, NSW

    Samarai Park was a 5-acre equestrian property located in Terrey Hills NSW. In 2012, it was sold and is now operating under new ownership as Shellby Equestrian Centre. My role at Samarai Park was that of Office Manager and Senior Riding Instructor.• Day to day coordination of the Equestrian centre• Booking in clients and ascertaining their skills levels then allocating appropriate instructors• Liaise with suppliers, contractors, centre users and horse boarding clients• Prepare and submit weekly reports• Maintain petty cash account• Schedule and assign working rosters for staff• Train and supervise casual employees• Coach individual and group lessons in dressage, show jumping and eventing• Coach and educator for community college horsemanship groups• Train horses to medium level dressage• Conduct minor veterinary procedures on horses and ponies• Clean stables

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  Borana Lodge, Kenya

  • Laikipia, Kenya

  • Assistant Lodge Manager

    • Aug 2007 - Jun 2008
    • Laikipia, Kenya

    Borana Lodge is a high end, 8-room all-inclusive safari lodge. Situated on a 35,000-acre private wildlife conservancy in the North West of Kenya, East Africa. My husband and I were employed as a management couple to oversee the operations at the lodge.• Meet, greet and host national and international visitors• Hire and train local Swahili staff• Liaise with travel agents, wholesalers and general public regarding their travel itineraries• Menu plan• Contribute marketing ideas to MD and board members• Cost cut and increase revenue streams• Organise events held at the lodge (weddings and birthdays)• Guide on horseback and walking safaris• Assist biologists in predator project (locating, trapping and fitting GPS radio collars) to Lions, Leopards and Hyena’s

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  Verana

  • Yelapa, Mexico

  • Assistant Manager

    • Oct 2003 - Jun 2005
    • Yelapa, Mexico

    Verana is a small boutique hotel comprising of 10 uniquely styled and built bungalows. It is situated on the Bay of Banderas on Mexico’s Pacific coast. It is a seasonal hotel, which operates from November until June. My husband and I were employed as a management couple to oversee the operations at the hotel.• Meet, greet and host national and international visitors• Assist in scheduling daily operations of the hotel (housekeeping, kitchen, laundry, gardeners, maintenance)• Liaise daily with booking office in Los Angeles• Compile staff rosters• Re-supply for restaurant, bar and housekeeping• Oversee overall aesthetic appearance of rooms and guest areas• Purchase interesting pieces from antique sellers and wholesalers to compliment décor of individual rooms• Guide guests on mule, boat and walking day trips• Apply first aid

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  GAI WATERHOUSE RACING PTY. LIMITED

  • 16 Bowral Street, Randwick

  • Racing Secretary

    • Mar 2002 - Apr 2003
    • 16 Bowral Street, Randwick

    Gai Waterhouse Racing is one of Australia’s largest and most successful racehorse training establishments. It employs approximately 100 stable staff and 7 office staff. I served as Racing Secretary to the principle and director Gai Waterhouse at her head office ‘Tulloch Lodge’.• Liaise and correspond with race clubs, horseracing bodies, bloodstock agents, veterinarians, jockeys, spelling properties, pre-training establishments, horse transport companies• Submit entries and declarations to race clubs• Organise transport & accommodation for horses and staff traveling interstate and overseas• Liaise and correspond with owners, veterinarians, media, jockey agents and handicappers• Host and entertain owners on race day at racetrack and open days at Tulloch Lodge• Set up board room for meetings / conference calls• Rode track work 2 mornings per week at Randwick racecourse

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  Medland Engineering

  • Pyrmont, Sydney

  • Business Administrator

    • Apr 2000 - Mar 2002
    • Pyrmont, Sydney

    Served as Secretary/PA to Chris Medland and Group Business Manager, Angela Williams• Served as Secretary/Assistant to Director and Group Business Manager• Compose correspondence; incl. letters, memoranda, proposals, reports and specifications• Assist in the development, implementation and maintenance of project and proposal data base• Facilitate and introduce new human resources strategies • Compile training manuals and appraisal systems.• Arrange all aspects of International and domestic travel for the Engineering department.• Maintain executive calendars, schedule appointments, field phone calls.• Assisted in the organisation of functions and conferences• Data collection for market research.• Assisted in the development of media packages• Assisted in hiring administration personal• Accounts payable and receivable.• Petty cash• Created debtor invoices• Raise and reconcile Purchase Orders.

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  Gallman Memorial Foundation/Lodge

  • Laikipia, Kenya

  • Personal Assistant to Director / Wildlife guide / Lodge Host

    • Mar 1998 - Jan 2000
    • Laikipia, Kenya

    The Foundation was created by author and conservationist Ms Kuki Gallmann to honour the memories of her husband and son who both tragically died in Kenya at different times. In addition to protecting the environment, the Foundation built a 6 bed (high end) tourist lodge. There are many projects overseen and managed by the Gallmann Foundation such as Anti-poaching units, biodiversity projects, wildlife research and education as well as cultural and artistic projects.• Provided secretarial and administrative support to the General Manager of the Mukutan Retreat (safari lodge)• Assisted in the development implementation and marketing of new tourism strategies• Host international guests, researchers and film crews• Guide guests on walking and horse riding safaris within the nature conservancy• Created and maintained contacts database.• Performed minor veterinary procedures on horses, dogs and wild animals.• Research assistant in predator control program, trapping and fitting GPS radio collars to lions, leopards and hyenas.

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  Thai Airways International

  • Melbourne, Australia and Sydney, Australia

  • Reservations Agent / Holiday Travel Consultant

    • Mar 1990 - Mar 1998
    • Melbourne, Australia and Sydney, Australia

    Thai Airways International in both Melbourne and Sydney. I was employed in Melbourne for almost 4 years then a further 5 years in Sydney.• Provided customer service to travel agents, wholesalers, public regarding their international and domestic travel plans.• Created customized itineraries to incorporate flight, car and hotel packages• Constructed airfares.• Issued airline vouchers