Experience

• 

  Menlo Event Services Cct Technologies

  • Technology Consultant

• 

  Freelance

  • Technology Consultant

    • May 2021 - Present

    Freelance technology consultant specializing in technology for trade shows, conferences, and live events. Short term technology logistics, rentals, and sales.

• 

  Menlo Event Services / CCT Technologies

  • San Jose, California, United States

  • Sales and Operations Manager

    • Jul 2005 - Oct 2020
    • San Jose, California, United States

    In this most recent role, I governed all aspects of sales, projects, and operations, managing end-to-end engagement with clients to ensure positive experiences and lasting relationships. • Developed and executed dynamic project strategies, driving the delivery of innovative, transformative technology solutions within the events industry, specializing in short-term technology solutions for live events in line with unique client needs. • Directed the development and implementation of dynamic sales, project, and client strategies, aligning business operations with core objectives and organizational mission.• Captained a team of up to 20 technicians per event, executing staff training, scheduling, and supervision to ensure streamlined, efficient, and professional project delivery.• Spurred significant sales and profitability growth through strategic sales planning and execution.• Delivered top-tier short-term technology solutions within the Live Events industry, partnering with major clients including Oracle Corporation, Salesforce, Cisco, United States Postal Service, Stanford University, Semicon West, and George P Johnson.• Project managed multiple large-scale government technology deployments, delivering new rollouts and integrations across Santa Clara County, Monterey County, and the city and county of San Francisco. • Consulted with clients to define challenges and service issues, shaping creative solutions for needs as well as conflicts to maintain positive engagement.• Conducted deep-dive investigation into market and competitor products, services, and trends, propelling service and offering expansions to drive competitiveness.• Captured sales opportunities through the creation and delivery of compelling, customized sales presentations.• Managed complex, business-critical supplier and client relations, building robust networks to support ongoing business development and viability.

• 

  Menlo Technology Group

  • Account Manager

    • Nov 1999 - Jun 2005

    In this capacity, I grew sales and operations impacts, forging and strengthening vital customer relationships to support business growth and development goals. • Led sales teams in the creation and execution of innovative client and account management strategies, steering sales planning, development, and account operations to ensure optimal results and growth.• Managed and grew key client accounts, increasing company revenue and profitability.• Prospected and grew client relationships, strategically exploring influential connections, service opportunities and client needs, and relationship strengthening plans to maintain a continuously growing client base.• Propelled team achievement of ambitious sales targets, leading creative sales and marketing strategies to drive ongoing market competitiveness and client engagement.• Governed, directed, and unified sales and technical teams to maximize sales and product delivery, client outcomes, and overall profitability and productivity.