Experience

• 

  Adaptalift Hyster

  • Melbourne, Australia

  • National Credit Manager

    • Jun 2016 - Present
    • Melbourne, Australia

    National Credit management and collections of 2,000 customers - Turnover $150 million90 Day + balance reduced by $500K in 12 Months

• 

  Toll Group

  • 380 St. Kilda Road Melbourne

  • Credit & Settlement Manager

    • Apr 2009 - Jan 2016
    • 380 St. Kilda Road Melbourne

    Bill consolidation Toll Group.Collections and re-distribution of funds across the Toll Group.Validation & processing of Toll carrier invoices to achieve accurate and timely customer bills.Extensive Monthly Debtor Reporting to Divisional Director & CFOMajor account reconciliationsMember Management TeamFull working knowledge Oracle OTM Main frame computer & Microsoft Office suiteDSO targets 25 - 18 days achieved for the previous 5 yearsNo Bad Debts Previous 5 yearsDevelopment & Implementation of the One Toll Credit ApplicationDevelopment & Implementation of the One Toll Credit Information Transfer FormImplementation of Veda Decision Point 3 across the Toll Group – Online Credit ApplicationImplementation of Veda Debtor IQ across the Toll Group – Monthly Risk Analysis of Debtor

• 

  Landmark - AWB

  • 380 La Trobe St, Melbourne VIC 3000

  • State Credit Manager - Victoria & Tasmania

    • Feb 2007 - Nov 2008
    • 380 La Trobe St, Melbourne VIC 3000

    Credit Management for 11,000 active credit accounts - Turnover $600 millionRisk Assess annually clients with credit limits in excess of $100K including analysis of financial statements – My credit limit approval was $350KExtensive use of mainframe (AS400 & SAP) & Microsoft Office suiteMember State Management TeamExtensive liaison with six regional & 65 branch managersEnforce retention of title clauses if external administrator appointedExternal credit reporting utilising both Veda Advantage & key agribusiness credit contactsCurrent debt increased from 70.58% to 80.62% increasing monthly collections $6.2 million60 days+ debt decreased by $2.15 millionBad debts written off reduced significantly 2007 $122K 0.02% turnover, 2008 $161K 0.03%Re-wrote Landmark credit policy with input from State, National & Global Credit ManagersTrained branch & regional managers in use of computer system & credit reporting to achieve best collection results

• 

  Amcor

  • 249 Middleborough Road Box Hill South

  • Regional Credit Manager - Victoria & Tasmania

    • Nov 2002 - Jan 2007
    • 249 Middleborough Road Box Hill South

    Credit management and collections of 1,500 customers - Turnover $300 millionReviewed and applied company credit policyExtensive use of mainframe (SAP) & Microsoft Office Suite Generate monthly collection forecast for all customers at commencement of monthMajor Account reconciliationsReview of all disputes on a weekly basis then forwarded to Segment Manager for resolutionDirect Reports four employeesReduced DSO from 51.1 to 38.8 daysBad Debts reduced $380K June 2003, $20K June 2004, $4K June 2005, $36K June 2006Provision for Doubtful Debts reduced from $580K to $200K for FY ending June 2006Member of the envisioning team for the successful rollout of SAP

• 

  Visy

  • 118 Hammond Road, Dandenong

  • Regional Credit Manager - Victoria & Tasmania

    • Jan 2001 - Oct 2002
    • 118 Hammond Road, Dandenong

    Credit management and collections of 2,400 customers - Turnover $400 millionExtensive use of mainframe (SAP) & Microsoft Office Suite Set monthly cash collection targetMid-month review of forecast, legal action, bad debts, request for credits, disputes etc.Attend weekly management meeting Weekly Debtors report on all items in 90 & 120 daysDirect Reports five employeesAttend sales conferences – Deliver presentationsContinuous credit risk review of ledger – Risk score all customersMajor account reconciliationBest Ever DSO result of 40 days - June 2002120 day balance reduced to $30K 0.1% of ledger- June 2002Bad Debts Witten Off $145K June 2002 – 0.04% of turnoverWrite Back to profit of $620K due to the reduction in the doubtful debts provisionCoolaroo Plant – No Bad debts June 2002 – Never before achieved

• 

  CRYOVAC AUSTRALIA PTY LTD

  • 1126 Sydney Rd, Fawkner

  • National Credit Manager

    • Sep 1996 - Jan 2001
    • 1126 Sydney Rd, Fawkner

    National credit management and collections of 2,000 customers - Turnover $300 millionExtensive use of mainframe (SAP) & Microsoft Office Suite Monthly reporting including extensive debtor reporting over 60 daysCash flow forecastingAttend monthly management meeting Monthly interstate branch and customer visitsMajor account reconciliation to resolve disputed accountsSecurity documentation preparation and lodgement with ASICExtensive liaison with State Managers and Account ManagersAttend sales conferences – Deliver presentationsDirect Reports two employeesDSO reduced from 68 to 46 daysBad Debts reduced - $1.2 million 1996, $250K 1997, $65K 1998, $160K 1999Conducted SAP training in both South Africa & New Zealand for Cryovac credit personnelDevelopment of major customer relationships as a member of customer focus teams Design and implementation of Cryovac Australia credit policy & credit applicationDesign and implementation of accounts receivable procedures on SAPRedesign of the terms and conditions of sale including payment termsContact all customers to obtain written acknowledgement of terms and conditionsAmalgamation of four debtor ledgers into Cryovac Australia ledger

• 

  Email Limited

  • Moorabbin, Coburg, Kilsyth

  • National Credit Manager

    • Oct 1989 - Aug 1996
    • Moorabbin, Coburg, Kilsyth

    • National credit management of 500 - 2,000 customers - Turnover $30 - $70 million• Monthly reporting including debtors analysis and forecasting to Email head office• Liaison with State Managers• Implementation of Email Electronics credit policy• Staff supervision (two employees)• Major account reconciliation to resolve extensive disputed accounts• Email bathroom & Kitchen DSO reduced from 70 to 39 days• Email Electronics DSO reduced from 68 to 45 days• Email Electronics resolution aged disputes from 1989 to 1994 with BP, Mobil, Shell & Caltex • Co-ordination of amalgamation of Radiant & Beautyware debtors• Implementation of Radiant & Beautyware credit policy• Design of Radiant & Beautyware credit application

• 

  Coca-Cola Amatil

  • 20 Levanswell Rd, Moorabbin

  • Credit Control Supervisor - 2IC to Credit Manager

    • Jun 1987 - Sep 1989
    • 20 Levanswell Rd, Moorabbin

    Overseeing collections for 4,500 credit accounts with annual sales totalling $170 millionInstigation of legal action to recover overdue accountsMajor account reconciliation to resolve disputed accountsLiaison with customers to resolve disputesMonthly analysis reporting to parent company - AmatilRecord DSO achieved 35 DaysCoca-Cola Bottler of the Year – Asia Pacific Region