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Simon Liberato is a seasoned professional with a diverse background in operations, training, and leadership. He has worked in various roles, including Project Manager, Operations Supervisor, Learning Lab Supervisor, Trainer, Helpdesk Agent, Independent Business Owner, and Site Manager. Simon has also pursued education in Accounting and Computation, and holds certifications in OSHA 30-Hour Construction and Enhancing Performance through Employee Engagement.

Credentials

  • OSHA 30-Hour Construction
    University of South Florida
    Jan, 2024
    - May, 2026
  • Enhancing Performance through Employee Engagement
    Global Learning, Xerox Corporation
    Nov, 2014
    - May, 2026

Experience

    • Project Manager
      • Oct 2022 - Dec 2023

    • Operations Supervisor
      • Nov 2021 - Oct 2022

      Supervise teams in the field, meet with clients and schedule work to be completed among other responsibilities.

    • Project Coordinator
      • Mar 2021 - Nov 2021

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Supervisor
      • Mar 2018 - Jul 2020

      Learning Lab Supervisor, I lead a team of Coaches who listen to new hire calls and provide coaching, I calibrate with my team and guide them to assure our new hires successfully move to production. Among other responsibilities like collecting data and providing feedback to training.

    • Trainer
      • Mar 2014 - Mar 2018

      Prepare new hire and staff to understand the systems and products, in the different lines of business we have.

    • Helpdesk Agent
      • Jan 2012 - Mar 2014

      Taking calls in Tech support and General Care for a telecommunications company.

  • Wise Web Works
    • Santo Domingo, Dominican Republic
    • Independent Business Owner
      • Sep 2011 - Jun 2015
      • Santo Domingo, Dominican Republic

      Web Design, Hosting and maintenance provider for local business.

  • Billares El Rey
    • La Vega, Dominican Republic
    • Independent Business Owner
      • Jan 2005 - Mar 2012
      • La Vega, Dominican Republic

      Owned and managed an entertainment center "Sports Bar and Pool Hall".

  • Financiera Liberato
    • La Vega, Dominican Republic
    • Co Owner
      • Jan 2001 - Dec 2008
      • La Vega, Dominican Republic

      Loaned money to property owners, was in charge of collections and back ground verifications.

  • Liberato Corp. Realty
    • Brooklyn, New York
    • Co-Owner
      • Aug 1998 - Dec 2000
      • Brooklyn, New York

      Co-Owner, in charge of seeking opportunities to purchase improve and resell apartment buildings.

  • NYPD
    • 90th Precinct Brooklyn New York
    • APO
      • 1993 - 1999
      • 90th Precinct Brooklyn New York

      Senior Officer in charge of patrolman training

  • L & N Realty
    • Brooklyn, New York
    • Site Manager
      • Aug 1991 - Aug 1998
      • Brooklyn, New York

      Managed properties assuring superintendents and other personnel did their jobs, also collected rents from the various tenants. Assured taxes and other expenses were taken care of.

Education

  • 1986 - 1990
    William H. Maxwell VHS

Suggested Services

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Industry Focus. “Operations Management”

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