Bio
Credentials
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OSHA 30-Hour Construction
University of South FloridaJan, 2024- May, 2026 -
Enhancing Performance through Employee Engagement
Global Learning, Xerox CorporationNov, 2014- May, 2026
Experience
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Project Manager
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Oct 2022 - Dec 2023
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Operations Supervisor
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Nov 2021 - Oct 2022
Supervise teams in the field, meet with clients and schedule work to be completed among other responsibilities.
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Project Coordinator
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Mar 2021 - Nov 2021
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Supervisor
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Mar 2018 - Jul 2020
Learning Lab Supervisor, I lead a team of Coaches who listen to new hire calls and provide coaching, I calibrate with my team and guide them to assure our new hires successfully move to production. Among other responsibilities like collecting data and providing feedback to training.
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Trainer
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Mar 2014 - Mar 2018
Prepare new hire and staff to understand the systems and products, in the different lines of business we have.
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Helpdesk Agent
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Jan 2012 - Mar 2014
Taking calls in Tech support and General Care for a telecommunications company.
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Wise Web Works
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Santo Domingo, Dominican Republic
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Independent Business Owner
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Sep 2011 - Jun 2015
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Santo Domingo, Dominican Republic
Web Design, Hosting and maintenance provider for local business.
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Billares El Rey
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La Vega, Dominican Republic
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Independent Business Owner
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Jan 2005 - Mar 2012
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La Vega, Dominican Republic
Owned and managed an entertainment center "Sports Bar and Pool Hall".
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Financiera Liberato
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La Vega, Dominican Republic
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Co Owner
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Jan 2001 - Dec 2008
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La Vega, Dominican Republic
Loaned money to property owners, was in charge of collections and back ground verifications.
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Liberato Corp. Realty
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Brooklyn, New York
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Co-Owner
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Aug 1998 - Dec 2000
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Brooklyn, New York
Co-Owner, in charge of seeking opportunities to purchase improve and resell apartment buildings.
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NYPD
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90th Precinct Brooklyn New York
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APO
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1993 - 1999
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90th Precinct Brooklyn New York
Senior Officer in charge of patrolman training
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L & N Realty
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Brooklyn, New York
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Site Manager
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Aug 1991 - Aug 1998
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Brooklyn, New York
Managed properties assuring superintendents and other personnel did their jobs, also collected rents from the various tenants. Assured taxes and other expenses were taken care of.
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Education
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1986 - 1990William H. Maxwell VHS
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Industry Focus. “Operations Management”
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