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Simina Tamasoiu

Recoveries Officer at Wise McGrath
Intro Book
Seasoned professional with expertise in customer retention, coaching, and process management.
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Location
Sydney, New South Wales, Australia, AU
Skills
  • Customer Retention
  • Coaching
  • Process Management
  • Change Management
  • Information Management
  • Show all
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Bio

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Simina Tamasoiu is a seasoned professional with expertise in customer retention, coaching, process management, change management, information management, customer service, ITIL, Prince2, and SQL. She has worked in various roles, including Recoveries Officer at Wise McGrath and Customer Compliance Manager at Wolters Kluwer - Financial Services Solutions. Simina holds a Bachelor degree in Information Technology from Fontys University of Applied Sciences and is certified in ITIL, Prince2, and various privacy certifications.

Credentials

  • Volunteer Leadership Recognition
    The International Association of Privacy Professionals
    Dec, 2022
    - Apr, 2026
  • Certified Information Privacy Professional/Europe (CIPP/E)
    IAPP - International Association of Privacy Professionals
    Dec, 2023
    - Apr, 2026
  • Certified Information Privacy Technologist (CIPT)
    IAPP - International Association of Privacy Professionals
    Dec, 2023
    - Apr, 2026
  • Certified Information Privacy Professional/Europe (CIPP/E)
    IAPP - International Association of Privacy Professionals
    Jul, 2023
    - Apr, 2026
  • Certified Information Privacy Technologist (CIPT)
    IAPP - International Association of Privacy Professionals
    Nov, 2021
    - Apr, 2026
  • IAPP KnowledgeNet Chapter Young Privacy Professional
    The International Association of Privacy Professionals
    Jan, 2022
    - Apr, 2026
  • IT Information Library Foundations Certification (ITIL)
    ITIL Foundation Certification Training Level

Experience

  • Wise McGrath
    • Sydney, New South Wales, Australia
    • Recoveries Officer
      • Nov 2023 - Present
      • Sydney, New South Wales, Australia

  • Wolters Kluwer - Financial Services Solutions
    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Compliance Manager
      • Jan 2023 - Sep 2023

    • Senior Presales Technical Consultant
      • Jan 2021 - Jan 2023

    • Presales Technical Consultant
      • May 2020 - Jan 2021

  • RCR Tomlinson
    • Sydney, Australia
    • National account administrator
      • Aug 2016 - Aug 2019
      • Sydney, Australia

  • PetSure (Australia) Pty Ltd
    • Sydney, Australia
    • Customer Support Officer
      • Feb 2016 - Jul 2016
      • Sydney, Australia

  • Knab
    • Amsterdam, North Holland, Netherlands
    • Application Support Specialist
      • Feb 2014 - Feb 2015
      • Amsterdam, North Holland, Netherlands

  • KAS BANK N.V.
    • Amsterdam Area, Netherlands
    • Application Support Engineer
      • Jan 2013 - Dec 2013
      • Amsterdam Area, Netherlands

  • Michael Page International
    • Amsterdam Area, Netherlands
    • Application Support Engineer
      • Jan 2012 - Dec 2012
      • Amsterdam Area, Netherlands

  • Gemeente Amsterdam
    • Amsterdam Area, Netherlands
    • Functional Application Administrator
      • May 2009 - Jan 2012
      • Amsterdam Area, Netherlands

  • Brunel ICT
    • Utrecht Area, Netherlands
    • Traineeship Masters Business Information Administrator
      • Jan 2009 - May 2009
      • Utrecht Area, Netherlands

  • CIBER
    • Eindhoven Area, Netherlands
    • IT Consultant
      • 2007 - 2009
      • Eindhoven Area, Netherlands

      Development and testing of intelligent Adobe PDF forms using Adobe Livecycle tools.Development of Rich Internet Applications using Adobe Flex 3.

  • Philips Medical Systems
    • Best, Netherlands
    • Internship
      • Feb 2007 - Jul 2007
      • Best, Netherlands

      Gathering requirements and implementing System Installation Manager (Automated software installer for X-Ray Systems)

  • Philips Research
    • Internship
      • Feb 2006 - Jul 2006

      Research different editors for UHAPI (Universal Home Application Interface). Integrate UHAPI through XForms

Education

  • 2003 - 2007
    Fontys University of Applied Sciences
    Bachelor degree, Information Technology

Suggested Services

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Industry Focus. “Legal Services”

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