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Silvia Olmedo Fernandez is a skilled administrative professional with experience in customer service, office administration, and finance. She holds a range of qualifications, including an AAT Level 3 Diploma in Accounting and a Certificate in Advance English. With expertise in Microsoft Office and Sage software, Silvia has provided support in various roles, from reception duties to finance assistant and payroll administration.

Experience

  • DANOSA UK
    • Portsmouth, United Kingdom
    • Finance Assistant
      • Mar 2017 - Jun 2017
      • Portsmouth, United Kingdom

      Fixed term contract processing purchase and sales invoices on Sage 50, matching invoices with purchase orders, investigating and resolving customer and supplier queries, sending statements, credit control.

    • Payroll/Accounts Administrator
      • Sep 2015 - Feb 2017

      Processing of Weekly Payroll on an accurately and timely manner using Sage Payroll 50 software. Controlling and recording absences, lateness, holiday, submitting SSP, SMP, and SPP to HMRC as well as deducting IOU, AOE and other deductions as required. Entering purchase invoices and credit notes on Sage 50 Accounts, sending remittances, bank reconciliation, dispute invoices. EMIR (in house software) for raising PO Numbers, Customer invoicing and control of staff hours. Company Credit Card Statements for Accounts process involving dealing with suppliers in a professional manner requesting invoices/receipts. Control of Petty Cash, BACS payments using NatWest online banking and running credit card payments with payment entry device (PED/PDQ).

  • Gi Group
    • Portsmouth, United Kingdom
    • Branch Administrator
      • Sep 2013 - Sep 2015
      • Portsmouth, United Kingdom

      Reception dutiesInputting dataPre-screening candidatesOrganising and filling documentationRaising PO NumbersMaintaining Branch stationery stocksReferencingChecking documentationControl of Petty CashProcessing payrollResourcing candidates and jobsProducing reports

  • CityFleet Networks Limited
    • London, United Kingdom
    • Customer Service Executive
      • Apr 2013 - Aug 2013
      • London, United Kingdom

      Investigating and solving queries and complaintsProviding information, support and guidance over the phoneGiving resolution to queries via telephone, email and letterProcessing online credit card paymentsRaising credits and refundsIssuing receiptsBasic knowledge of Sage 200

    • Branch Administrator
      • Jul 2011 - Dec 2012
      • London, United Kingdom

      Dealing with temporary workers and clients over the phone and by email.Greeting interviewees and attending the reception desk.Inputting personal data and timesheets.Processing payroll and queries.Chasing PO Numbers and unpaid invoices.Control of Petty Cash.Maintaining branch stationery stocks.Producing sales letters & reference requests.Organising and filing branch documentation.

Education

  • 2016 - 2017
    Portsmouth College
    AAT Level 3 Diploma in Accounting, Accounting
  • 2011 - 2011
    Kaplan International College
    Certificate Advance English CAE, English Language and Literature, General
  • 2011 - 2011
    Kensington And Chelsea College
    Bookkeeping & Account, Accounting Technology/Technician and Bookkeeping
  • 2011 - 2011
    Kensington and Chelsea College
    Bookkeeping & Account, Accounting Technology/Technician and Bookkeeping
  • 2011 - 2011
    Kensington and Chelsea College
    Computerised Bookkeeping & Account, Accounting Technology/Technician and Bookkeeping
  • 1996 - 1997
    C.E.P.A. Valle del Nalon (Spain)
    Technical Administrative Assistant, Business Administration and Management, General

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Industry Focus. “Construction”

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