Experience

• 

  2020 Company, LLC

  • Programmer II

    • Mar 2011 - Present

    Design, Development, Testing of software programs for Management Reporting in the Health Care area

• 

  Tek Systems

  • Software Engineer

    • Dec 2009 - Mar 2011

• 

  Brown IT

  • Computer Analyst/Health Care Data Analyst

    • Dec 2005 - Dec 2009

    as a contractor on a project in support of the Medicare health insurance program administered by the Centers for Medicare & Medicaid Services(CMS). Specifically, worked in design, development, testing, support and maintenance on the Medicare Advantage Prescription Drug (MARx) project. Developed, tested, debugged, and implemented reporting programs, using the SAS programming language, for daily management reports on the status of the daily batch processing of Part D beneficiary information from the Managed Care plans that offer services for people on Medicare. Responsible for development and implementation of changes and additions to MARx program modules. Using SQL queries and the SAS programming language, developed/modified program modules that improve and upgrade the way the MARx system validates Parts A, B, & D beneficiary requests, enrollments, and/or payment/adjustment activity. Conducted Quality Assurance validations of Problem Reports and Change Requests. Reviewed data cleanup methodology and validated cleanup utilities to ensure that the correct population is selected and that the desired results were obtained. Conducted Post- production review of reports and data files. Developed requirements, specifications, test plans, test scenarios and conducted systems, integration and user acceptance testing. This required in-depth knowledge of DB2 relational databases .

• 

  CSC

  • Data Analyst

    • 2005 - 2009

• 

  RICOMM Systems

  • Senior Computer Programmer/Business Analyst

    • Jan 2003 - Dec 2005

    Using the SAS programming language, responsible for the development of narrative summaries and data tables in support of business planning and performance tuning in a large financial environment. Developed Capacity Planning forecasts and workload balancing analysis. Possess expertise in software development life cycle and processes. Developed documentation and work plans for analyzing business needs including scope of effort, resource costs, and production design. Responsible for ensuring quality of existing SAS code and development/validation of complex production runs. Provided technical support for installation and customization of mainframe software products such as SAS and NeuMICS. Possess working knowledge of SAS data Management and ETL processes in a UNIX and Z/OS mainframe Environment.

• 

  NATEK Incorporated

  • Computer Performance Analyst

    • Jan 1997 - Jan 2003

    Performed work as a contractor in the areas of Performance Monitoring/Tuning and Management Reporting. Provided performance monitoring and tuning support for the clients' mainframe and mid-range computing facilities. Using the SAS programming language, prepared narrative summaries and data tables in support of performance evaluations. Provided technical support and analyses for installation and customization of software products such as SAS and NeuMICS. Responsible for the timely availability of performance data for management reporting, the integrity of the daily update process for data repositories, and data collection processing parameters. Also responsible for software maintenance and administration including applying standard maintenance and user modifications to the system and providing end-user consultation and support. Coded, tested, debugged, implemented, and documented daily, weekly, and monthly reporting programs to suit client needs - using the SAS language.

• 

  SCI Consulting

  • Computer Performance Analyst

    • Jan 1993 - Jan 1997

    Performed work as a contractor in the areas of Performance Monitoring/Tuning, Management Reporting, and Service Level Agreements. Provided performance monitoring and tuning support for the clients' mainframe computing facilities. Daily monitoring of mainframe activities using Landmark online monitors provided the basis for performance evaluation studies and tuning recommendations. Prepared narrative summaries and data tables in support of performance evaluations. Provided technical support and analyses regarding application workload migrations in the clients' data center. Provided input to the Capacity Monitoring and Planning Process for mainframe and UNIX environment. Responsible for the timely availability of performance data for management reporting, the integrity of the update process for data repositories (MXG/MICS), and data collection processing parameters. Developed and/or modified daily, weekly, and monthly reporting mechanisms to suit client needs. Provided input for the design, development, and implementation of a structured Management Reporting Program. Developed and modified Service Level Agreement documents per client specifications. Interfaced with key personnel for orientation and requirements analysis. Developed and conducted Service Level presentations to the client. Performed historical analysis of application performance as a basis for setting service level parameters.

• 

  MCI

  • Systems Analyst

    • Jan 1988 - Jan 1993

    As MICS Administrator, responsible for the maintenance and administration of a major production application. Duties included ensuring the timely availability of performance data, maintaining the integrity of the update process, defining and maintaining MICS data collection/processing parameters, applying standard maintenance and user modifications to the system, and providing end-user consultation and support. Acted as liaison between the product vendor and MCI. . Supervised the activities and workload of the SAS reporting group. Duties included coordinating the definition of service objectives for the reporting process, coordinating the development and implementation of scheduled and adhoc reports, coordinating the distribution plan for management reports, and defining the work plan for the reporting group. Project Leader for the SLA Development Project. Duties included project planning, design, and implementation including task requirements and timeline development. Also interacted with other functional areas and various levels of the management hierarchy to solicit cooperation and support. Developed and conducted presentations for various audiences for orientation and feedback. Acted as Service Level Manager for the service provider. Provided support for and coordinated with Systems Programmers in the maintenance and configuration of software monitors used to track and analyze system/application performance regarding the Service Level Management program.

• 

  Chevy Chase Bank

  • Programmer Analyst

    • Jan 1985 - Jan 1988

    Responsible for design, testing, and debugging of SAS programs used for a Financial Reporting System. Coordinated with end-users on reporting needs. Installed new reporting systems and enhanced existing systems. Provided support for in-house Information Center.

• 

  SJW, inc

  • Consultant

    • Jan 1982 - Jan 1985

    Worked as a contractor in market research and data processing. Supervised market research teams - data collection and analysis. Responsible for application design and implementation, system testing and debugging, and analysis/resolution of end-user problems.

• 

  Verve Research Corporation

  • Senior Research Analyst

    • Jan 1980 - Jan 1982

    Responsible for marketing, proposal development, contract negotiations, research design/data analysis, sample design, and statistical analyses.

• 

  Human Sciences Research

  • Research Analyst

    • Jan 1977 - Jan 1980

    Responsible for the design and implementation of research projects including data analysis/design, sample design, statistical analysis and production of research reports and results for presentation to clients. Supervised nationwide research teams.