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Sihle Usago
Quality Assurance Team Lead at Outworx Contact Centre
Sihle Usago is a seasoned Quality Assurance professional with 1 year 9 months of experience as a Team Lead at Outworx Contact Centre, with 11 years of experience in the field, including stints at Capita and Eskom Holdings SOC Ltd.
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Location
Durban, KwaZulu-Natal, South Africa, ZA
Bio
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Experience
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Outworx Contact Centre
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Umhlanga
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Quality Assurance Team Lead
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Oct 2022 - Present
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Umhlanga
How best can we do what we do? Let's do it that way then!
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Capita
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Umhlanga
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Quality Assurance Coach
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Feb 2022 - Oct 2022
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Umhlanga
Quality and Compliance monitoring and improvement
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entrepreneur
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Durban Area, South Africa
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Director, manager
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Jun 2019 - Apr 2022
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Durban Area, South Africa
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Eskom Holdings SOC Ltd
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Westville
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Quality Assurance Officer
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May 2008 - Jun 2019
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Westville
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Education
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2009 - 2018University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce - BCom, Industrial and Organizational Psychology
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Outsourcing and Offshoring Consulting”
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