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Sidorela Duka

Customer Care Agent at We Are Fiber
Intro Book
Sidorela Duka is a seasoned professional with 6 years of experience in customer care and management, holding a Master's degree in Educational Leadership and Administration, with proficiency in English, Italian, and German.
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Location
Albania, AL
Languages
  • English -
  • Italian -
  • German -
Skills
  • Geographic Information Systems
  • Arcgis
  • Geography
  • Management
  • K 12 Education
  • Show all
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Credentials

  • Praktikë mësimore, Sektori GIS në Drejtorinë e të Dhënave
    Bashkia Tirane
    Jul, 2020
    - Apr, 2026
  • The EOS Platform
    GEO University
    Apr, 2020
    - Apr, 2026
  • Introduction to Remote Sensing
    GEO University
    Mar, 2020
    - Apr, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Sep, 2019
    - Apr, 2026
  • ''Teaching and learning methods for students with special needs''
    Irisoft Education
    Jun, 2019
    - Apr, 2026
  • Professional practice in geography subject
    Ismail Qemali, High school
    Sep, 2017
    - Apr, 2026

Experience

  • We Are Fiber
    • Tirane, Albania
    • Customer Care Agent
      • Jan 2018 - Present
      • Tirane, Albania

  • ASSIST sh.p.k.
    • Tirana, Albania
    • Customer Care Agent
      • Aug 2017 - Dec 2017
      • Tirana, Albania

Education

  • 2018 - 2021
    Universiteti i Tiranës
    Master's degree , Geography information Sistem (GIS), Educational Leadership and Administration, General
  • 2015 - 2017
    Univeriteti i Tiranes
    Master's degree, Geography Teacher Education
  • 2012 - 2015
    Universiteti i Tiranës
    Bachelor's degree, Geography

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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