Experience

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  Cleveland Clinic Abu Dhabi

  • Abu Dhabi, United Arab Emirates

  • Senior Decision Support Analyst

    • Oct 2017 - Present
    • Abu Dhabi, United Arab Emirates

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  Laundry Point Services Pvt. Ltd.

  • Bangalore

  • Founder Director

    • Apr 2015 - Oct 2017
    • Bangalore

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  Galadari Brothers Co. LLC

  • Dubai

  • IT Project Manager

    • May 2013 - Jan 2015
    • Dubai

    Project Management of Oracle E-Business Suite in Galadari Brothers Group which comprises of companies operating in various sectors that include Automobiles, Industrial Trading, Media, Retail, Engineering, Hospitality, Real Estate, IT, Travel and Tourism with operations across the GCC

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  Corniche Hospital (SEHA)

  • Qatar
  • Hospitals and Health Care
  • 500 - 600 Employee

  • Decision Support Manager

    • Jan 2010 - May 2013

    Responsible for the implementation and training of Business Intelligence (BI) Portal (Anthem Healthcare Intelligence) and supporting the Hospital Management Team in the use of the system. Provided focused management information to support the business in any strategic decisions.Managed and maintained productivity for each department.Led the team in various projects such as Data Validation, Physician Pay for Performance, Data Collection and Centralization, Kronos Time & Attendance, etc.Coordinated with managers and directors to design and develop analytical reports that assist them with their strategic or operational decision making processAssisted in determining appropriate productivity goals for new departments, and updates goals as necessary to existing departmentsIdentified improvement opportunities through bench-marking of goals and/or staff with other institutions

  • Systems Analyst / ERP Project Manager

    • Jan 2006 - Dec 2009

    Managing the implementation of ERP Applications: Oracle E-Business Suite & Microsoft DynamicsPresenting and reporting the project progress to the relevant external and internal stakeholders and managing their expectations; Reviewing project plans, leading meetings, assign action items to staff and ensure plan execution by the due dateMaintaining the ERP system in order to make sure it provides the company with proper business solutions and accurate results. Overseeing the work of technical and support personnel and providing guidance.Analyzed data processing modules and identify areas of enhancements and improvementsResponsible for escalation process (internally and externally) for any system and data integrity issues. Provide procedures and reports that help identify and resolve the issuesHealth check assessment and implementation of corrective and preventive activitiesAnalyze and supervise implementation of new add-on’s and new systems to improve company efficiency, performance and controls. Plan and supervise installation of new upgrades and updates on the systemSupervise and oversee security management and audit trails; Follow up on licensing schemes and maintenance contracts; Manage the day to day interactions with stakeholdersInvolved in various stages of software selection viz., analyzing business needs, gathering requirements, selecting suitable solutions, making recommendations, managing vendors and managing implementation of selected solutions

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  eSolutions Dynamics FZ LLC (MDS)

  • United Arab Emirates

  • Senior Consultant – Microsoft ERP Dynamics

    • Sep 2004 - Jan 2006
    • United Arab Emirates

    Worked as a techno-functional consultant managing, implementing and supporting Microsoft ERP Dynamics – GP for the leading business solutions providers in their respective regions.Managing, implementing and supporting ERP Projects. Assisted with the development and enhancement of implementation methodologiesCoordinated in writing and execution of User Acceptance Test Scripts.Collaborated with the development department in designing and developing customizations.Developed reportsTrained end-users in the use of the system. Supervised and guided junior team members in the implementation of their projects. Provided pre-sale consultations.Understanding the client needs, Gap Analysis, Project Planning & Scheduling, Project Scope Management, Project Team Selection & Management to ensure continuity, Project Progress Monitoring and Risk ManagementManage and deliver large, complex ERP engagements that identify, design, and implement creative business solutions and technology solutions for large clients across several key industriesEnsure adherence to ERP project plan within agreed parameters (cost, quality, scope, time)Develop and maintain contact with top decision makers at key clientsSupervise and conduct user training programs on technology and processesData migrationStakeholder management – goal setting, agreement of deliverable and management of stakeholder expectationsRequirement gathering – stakeholder interviewing and workshops with a view to producing business specificationsModeling – Business Process Modeling and simulation of process flows and Functional modelingSpecification – writing functional and non functional specifications to be used by technical architects in development of new systemsManaging Scope Creep and handling Resistance To Change

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  CompuSoft Co. Ltd.

  • Saudi Arabia

  • Senior ERP Consultant

    • Aug 1999 - Sep 2004
    • Saudi Arabia

    Had an impeccable record of successfully closing all the projects undertaken during the tenure with them and also in reviving failed projects and converting them into success. Handled and closed more than 25 projects and provided technical and functional support for more than 20 clientsManaging, implementing and supporting ERP Projects. Assisted with the development and enhancement of implementation methodologiesCoordinated in writing and execution of User Acceptance Test Scripts.Collaborated with the development department in designing and developing customizations.Developed reportsTrained end-users in the use of the system. Supervised and guided junior team members in the implementation of their projects. Provided pre-sale consultations.Understanding the client needs, Gap Analysis, Project Planning & Scheduling, Project Scope Management, Project Team Selection & Management to ensure continuity, Project Progress Monitoring and Risk ManagementManage and deliver large, complex ERP engagements that identify, design, and implement creative business solutions and technology solutions for large clients across several key industriesEnsure adherence to ERP project plan within agreed parameters (cost, quality, scope, time)Develop and maintain contact with top decision makers at key clientsSupervise and conduct user training programs on technology and processesData migrationStakeholder management – goal setting, agreement of deliverables and management of stakeholder expectationsRequirement gathering – stakeholder interviewing and workshops with a view to producing business specificationsModeling – Business Process Modeling and simulation of process flows and Functional modelingSpecification – writing functional and non functional specifications to be used by technical architects in development of new systemsManaging Scope Creep and handling Resistance To Change

• 

  IPDS Saudi Arabia

  • Saudi Arabia

  • Programmer/Testing Specialist

    • Aug 1997 - Mar 1999
    • Saudi Arabia

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  Pacsoft Solutions

  • India

  • Programmer / System Analyst

    • May 1995 - Jun 1997
    • India

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  Dulhan

  • India

  • Senior Accountant and EDP In-charge

    • May 1995 - Jun 1997
    • India

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  JLCS Bangalore

  • India

  • Consultant (Tally ERP Software)

    • Jun 1993 - Apr 1995
    • India