Bio
Credentials
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Digital Marketing Certification
Delhi School of Internet Marketing
Experience
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India
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Technology, Information and Internet
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200 - 300 Employee
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Senior Manager - Sales
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Nov 2022 - Present
• Prospected and identified potential clients through a combination of market research, networking, and targeted outreach.• Developed and maintained a robust sales pipeline, consistently identifying and pursuing new business opportunities.• Addressed customer concerns and resolved issues promptly to ensure a high level of client satisfaction.• Developed and executed customer loyalty programs to incentivize repeat business and foster long-termrelationships.• Implemented cross-selling and up-selling strategies to increase the average transaction value and overall revenue from existing clients.• Conducted in-depth needs assessments to identify areas where additional products or services could provide value to clients.• Developed and delivered targeted sales presentations to showcase complementary offerings and encourage clients to expand their engagement.• Acted as the primary point of contact for key accounts, building and maintaining strong, long-term relationships.• Conducted regular account reviews to assess client satisfaction, address concerns, and identify additional opportunities for value-added services.• Collaborated with cross-functional teams to ensure the delivery of exceptional service and solutions tailored to the unique needs of key clients.• Implemented innovative pricing strategies & negotiated favorable contracts to maximize revenue & profit.• Conducted regular sales forecasts and analysis to identify areas for revenue growth and implementedtargeted strategies to achieve financial objectives.• Collaborated with finance and operations teams to ensure smooth execution of contracts and timely delivery of products/services to clients.• Spearheaded strategic initiatives to identify & capitalize on new business opportunities in the market.• Collaborated with the marketing team to develop effective sales collateral and presentations, ensuring acompelling value proposition for clients.
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Manager- Sales
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May 2020 - Nov 2022
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MakeMyTrip
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New Delhi Area, India
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Deputy Manager-Corporate Channel
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May 2019 - Apr 2020
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New Delhi Area, India
Key Responsibilities:Increase share of wallet of key accounts, achieve quarterly sales quota.Reactivate slumber accounts, reduce account attrition. Resolve client escalations, liaise with HR/Admin heads to enable product rollout.Training relevant corporate stakeholders on new product features.End-to-end-key account management.
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Bharti Airtel
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New Delhi
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Channel Sales Manager
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Oct 2016 - Apr 2019
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New Delhi
Key Responsibilities:Drive lease line sales growth in the SME segment.Acquire new accounts, withdraw repeat business from existing set of accounts.Drive & manage channel partners to generate potential leads.Client consulting and lease line solution pitching basis existing IT Landscape.Commercial preparation, deal negotiation and achieve monthly quota number.
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Business Development Manager - Data Center
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Jun 2014 - Sep 2016
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Noida
Key Responsibilities:Develop and drive sales propositions.Prepare RFP response document, work towards bid fulfilment.Liaise with OEM's for pricing, compliance documents and bill of material.Liaise with pre-sales for IT solution stitching.Corporate consulting-IT solution pitching, deal negotiation and achieving sales quota.
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Education
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2012 - 2014Amity International Business School
Master of Business Administration (M.B.A.), Marketing & International Business -
2008 - 2012Career Institute of Technology and Management
Bachelor’s Degree, Mechanical Engineering
Suggested Services
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Industry Focus. “Technology, Information and Internet”
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