Experience

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  University Of Minnesota - Carlson School Of Management

  • Managing Director, Carlson Consulting Enterprise

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  University of Minnesota - Carlson School of Management

  • Greater Minneapolis-St. Paul Area

  • Managing Director, Carlson Consulting Enterprise

    • Nov 2018 - Present
    • Greater Minneapolis-St. Paul Area

    As the Managing Director of the Carlson Consulting Enterprise (CCE), I am responsible for creating and sustaining a world-class learning experience for our students and a differentiated value proposition for the Carlson School of Management. In this role, I recruit students, teach classes on consulting skills, develop business relationships, and coach and mentor student teams on experiential projects that result in high-quality student learning and client impact.

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  IBM

  • Greater Minneapolis-St. Paul Area

  • Associate Partner, Digital Strategy

    • Jan 2018 - Nov 2018
    • Greater Minneapolis-St. Paul Area

    Partnered with colleagues in the practice and across the enterprise to advise senior client leaders on how emerging technologies can enable disruptive strategies and create business value. Helped clients rethink their business - guiding them through the ideation process, re-imagining their role in the industry as well as showing them how to use digital capabilities to optimize and expand their core business.

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  Carlson Wagonlit Travel

  • Greater Minneapolis-St. Paul Area

  • Vice President, Strategy

    • Nov 2012 - Dec 2017
    • Greater Minneapolis-St. Paul Area

    Head of corporate strategy, with responsibility for strategic planning, strategic initiatives, market and competitive intelligence, business insights, and coordination for Board of Directors meetings. Leading a global team based in the United States, France, and Brazil to help shape CWT’s strategic direction. Interacted closely with Executive Leadership Team and CEO.

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  UnitedHealth Group

  • Vice President, Operations

    • May 2012 - Nov 2012

    VP Operations led operations for the $240M Physical Health business of Optum, UHG's health services and technology platform. Reported to the SVP of Physical Health with responsibility for managing $4M in operating expenses and $4.8M in IT capital. Led a team of nearly 70 individuals based in Minnesota, California, and New York within call and claims vendor performance management, client service, network maintenance, project management, client implementation, and IT. Overall responsibility for delivering on customer commitments, driving operational efficiencies, and operations strategy.

  • Senior Director, Strategy

    • May 2010 - May 2012

    Head of Strategy and Planning for the Care Solutions business of Optum, UHG's health services and technology platform. Led a 10-person team with overall responsibility for driving strategic planning, strategic initiatives, market research and intelligence, and healthcare reform. Collaborated with business and functional areas to drive the Executive Leadership Team’s (ELT) agenda.

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  Zurich Insurance Company Ltd

  • Greater Chicago Area

  • Assistant Vice President, Distribution Strategy

    • Sep 2008 - May 2010
    • Greater Chicago Area

    Led a team of data analytics professionals with responsibility for developing market intelligence and business insights to support client-facing teams to drive revenue growth. Shaped and led strategic initiatives to enable ZNA to grow 50% by 2013. Managed a team of business analysts and subject-matter experts in a high-profile environment to drive transformational change and achieve CEO’s goals. Collaborated with business and shared service units to ensure effective execution of initiatives.

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  McKinsey & Company

  • Business Consulting and Services
  • 700 & Above Employee

  • Engagement Manager

    • Sep 2006 - Sep 2008

    Promoted to lead projects and teams of associate consultants and analysts in a variety of corporate strategy and operations engagements in the United States, Germany, and the United Kingdom. Improved operational efficiency through creation of shared services, process redesign, and use of lean principles. Scoped, managed, and integrated multiple workstreams to develop cohesive and impactful client recommendations. Worked closely with McKinsey partners to counsel senior client leadership. Served as faculty member on several McKinsey training programs for business analysts and associates. Participated in Engagement Leadership Workshop and EM College.Served as faculty for Business Analyst Training.

  • Associate Consultant

    • Sep 2004 - Sep 2006

    Core team member for a variety of client engagements in strategy and operations. Applied a range of problem-solving and analytical skills to synthesize conclusions and recommendations. Worked directly with senior client leaders to implement change.Participated in McKinsey's Mini-MBA program, Basic Consulting Readiness, and Initial Leadership Workshop.

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  General Motors

  • Greater Detroit Area

  • Manufacturing Engineer

    • May 1997 - Aug 1999
    • Greater Detroit Area

    Worked on quality, reliability, purchasing, and other operations initiatives for three consecutive summers at various GM assembly and engine plants (Summer 1997, 1998, and 1999)