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Shylo Bautista
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Bio
Experience
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Turner Imaging Systems
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Orem, Utah, United States
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Customer Service Advocate
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Mar 2023 - Present
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Orem, Utah, United States
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Wayfair
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Orem, Utah, United States
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Customer Service Advocate
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Apr 2017 - Sep 2022
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Orem, Utah, United States
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Trainer
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May 2003 - Mar 2017
• Support and participate in continuous improvement initiatives, as applicable including:o Curriculum developmento Enhancement opportunities.• Complete daily training administrative work such as:o Tracking of student datao Timekeepingo Administrative tasks• Facilitate newly hired employees and continuing their education.• Adhere to developed classroom agenda/timelines and content flow.• Maintain current product knowledge for each account byo Taking callso Attending team meetingso Side by side observationso Quality and transaction monitoring.• Supervise and oversee a group of Trainers on a daily basis.• Utilize effective presentation and facilitation skills.• Ensure effective, consistent communication with managers, peers, and other business and resource units.• Successfully trained over 500 agents• Active lead in three successful new project roll-outs
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Trainer
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May 2003 - Mar 2017
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Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Customer Service”
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