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Shurl-lyn Wiltse is a seasoned executive with extensive experience in managing corporate client services, driving strategic growth, and delivering innovative solutions in the printing and communications industry. As a seasoned Project Manager, she has successfully led teams to secure multi-million dollar awards for print production, print management, and procurement solutions. With a proven track record of managing Fortune 500 corporate key accounts, Shurl-lyn has developed a unique ability to strategize with clients, internal stakeholders, and vendors to drive total system cost savings and impact to the bottom line. Her expertise spans a range of areas, including Salesforce.com, Customer Relationship Management, and Team Leadership. Shurl-lyn holds a BS in Industrial Technology / Graphics Management from Illinois State University and has obtained certifications in Microsoft Dynamics Talent, PADI SCUBA Certification, and Microsoft Projects.

Credentials

  • Learning Microsoft Dynamics Talent
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • PADI SCUBA Certification
    PADI
    Jan, 2017
    - Apr, 2026

Experience

    • SENIOR PROCUREMENT AND PRODUCTION ACCOUNT MANAGER
      • Jan 2018 - Jul 2020
      • Chicago

      Dedicated Account Manager with extensive experience in corporate client services in the printing and communications industry. Proven record of managing multiple Fortune 500 corporate key accounts. Adept at strategizing with clients, internal stakeholders, and partnering with a diverse mix of vendors to develop innovative solutions while focusing unmatched expertise on total system cost savings driving impact to the bottom line.

  • RR Donnelley
    • Warrenville, IL
    • Integration / Implementation Project Manager
      • Jun 2016 - Sep 2017
      • Warrenville, IL

      Enhanced year-over-year win rate of global RFP’s by 15% by utilizing my Project Management skills to merge and develop RRD Subject Matter Expert solutions into one cohesive, comprehensive, and deliverable solution from concept to implementation. Led a team of multiple subject matter experts by defining and managing project objectives and required deliverables for the team who were tasked in developing tactical and analytical RFP solutions for high visibility opportunities. Our efforts resulted in a multi-million dollar award for print production, print management, and procurement solution based on defined scope, targeted strategy, and assessment.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Manager
      • 2004 - 2016

      Led the Sales Professional / Account Manager team to expand our role as subject matter experts in print and technology solution development with both our clients as well as across the company. As an extension of the Sales Team, we became a reliable, trusted source of support for our valued clients. We engaged with a number of diverse clients to provide cost savings solutions with quick, efficient results.

    • Sales Account Manager / Account Manager
      • 1998 - 2004

      Account Manager responsible for maintaining and growing a sales portfolio over $12,000,000.Built continued customer satisfaction with sales efforts while achieving budget goals for both.Key Account Manager providing pricing proposals, solution development and program management in collaboration with the customer and internal sales team.

Education

  • Illinois State University
    BS, Industrial Technology / Graphics Management
  • Illinois Central College
    Associate of Science - AS
  • MicroTrain Technologies
    PMP Certification Training, Microsoft Projects, Microsoft Excel Certification Training

Suggested Services

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Industry Focus. “Printing and Communications”

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