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Shrawan Kumar Rawani profile image

Shrawan Kumar Rawani

Senior Product Support Manager at GMMCO Ltd
Intro Book
Seasoned manufacturing leader with expertise in team management, engineering, and product support.
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Location
Singrauli, Madhya Pradesh, India, IN
Skills
  • Team Management
  • Manufacturing
  • Engineering
  • Negotiation
  • Management
  • Show all
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Bio

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Shrawan Kumar Rawani is a seasoned manufacturing professional with 20+ years of experience in team management, engineering, and product support. He has held various leadership positions in companies like GMMCO Ltd, including Senior Product Support Manager and Manager - Customer Support / System Specialist.

Credentials

  • Certified Manager (LEAP)
    Great Place to Work® Institute (India)
    Dec, 2019
    - Apr, 2026
  • After Sales and Machine Sales Manger
    Caterpillar University
    Mar, 2014
    - Apr, 2026
  • Dealer Learning Management System / System Specialiest
    Caterpillar university
    Mar, 2010
    - Apr, 2026

Experience

  • GMMCO Ltd
    • India
    • Machinery Manufacturing
    • 700 & Above Employee
    • Senior Product Support Manager
      • Jul 2022 - Present

    • Product Support Manager
      • Aug 2020 - Aug 2022

    • Manager - Customer Support / System Specialist
      • Jan 2018 - Aug 2020

      Responsibility for after sales & Service of Heavy Earth Moving Machines, Preparation for Failure Analysis Report of components for Warranty Settlement & MIS report, Parts Caps & MARC contract, Assist for Product Support Engineer and Customer Support Engineer for trouble shoot, Machine erection and technical skill development, Parts Business Development and Customer relationship Management ETC.

    • Dy. Manager
      • Aug 2015 - Dec 2017

    • Service I/Charge - MARC At CCL Piparwar Area
      • Jan 2012 - Dec 2016

      Looking after D11T Track Type Tractor, 777D Off Highway Truck, 988H F E Loader, D9R Track Type Tractor, 992 F E Loader and 16H Motor Grader.

  • GMMCO Ltd, at GMDC Panadhro Kutchh, Gujarat
    • Service I/Charge- MARC
      • Feb 2005 - Dec 2008

      Looking for CAT 773D Off Highway Truck, D6H Track Type Tractor, 950H F E L, 320D & 330D Excavator and 120H Motor Grader.

  • GMC under JSPL Raigargh, Chatisgargh
    • raigargh
    • Maintenance Engineer
      • Dec 2000 - Dec 2004
      • raigargh

Education

  • 1995 - 2000
    BIT Sindri
    Bachelor of Engineering - BE, Mechanical Engineering
  • 1995 - 2000
    B I T Sindri Dhanbad
    Bachelor's degree, Mechanical Engineering

Suggested Services

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Industry Focus. “Machinery Manufacturing”

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