Topline | Shorouk Salah

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Shorouk Salah

Call Center Manager at English Capsules

Intro Book

Customer service expert with 8+ years of experience in managing call centers and providing excellent support.

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Location

Al Jizah, Egypt, EG

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$35.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Shorouk has 8 years of experience in customer service, which is a relatively entry-level role. In Egypt, the average hourly rate for a customer service representative is around 500-700 EGP ($30-$45 USD). However, as a call center manager, her rate might be higher, considering her experience and skills. Let’s assume a 20-30% premium, which would put her rate at around $35-$45 USD per hour. Since I don’t have more specific information about her location or industry demand, I’ll take a conservative estimate of $35 per hour.

Bio

Generated by

Topline AI

Shorouk Salah is a seasoned customer service professional with 8 years of experience in managing call centers and providing top-notch support. She has a strong background in customer service, with expertise in email/Chat support, customer service supervision, and team management.

Experience

English Capsules
- Egypt
- Call Center Manager
  - Sep 2019 - Present
  - Egypt
beIN MEDIA GROUP

Broadcast Media Production and Distribution

700 & Above Employee
- Customer Service Supervisor
  
  Jul 2017 - Sep 2019
- Email/Chat Customer Support
  
  Jun 2016 - Jul 2017
OSN
- Customer Service Representative
  - Apr 2014 - Jun 2016

Education

2009 - 2013

Ain Shams University
Bachelor's degree, Accounting

2009 - 2013

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Administration Programs”

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Shorouk Salah

Refer a Friend to Get
100 Credits For FREE

$35.0

Hourly Rate