Experience

• 

  Riccarton Bush Trust

  • Christchurch

  • Manager

    • Sep 2016 - Present
    • Christchurch

• 

  Careerforce

  • New Zealand
  • Education Administration Programs
  • 100 - 200 Employee

  • Assessment and Educator Support Manager

    • Nov 2012 - May 2015

    Leading a unit of technical specialists located throughout New Zealand, providing customer support functions that include developing the capability of workplace assessors and educators, research , contract management, operationalising literacy obligations and also consent and moderation requirements.

  • National Moderator

    • Jun 2009 - Nov 2012

    Providing moderation services for workplaces and education providers across the health, disability and aged care sector.

• 

  ETITO

  • National External Moderator

    • 2002 - 2012

    Contracted to provide moderation services for workplace assessors and education providers in the call centre sector.

• 

  Step Ahead

  • Manager

    • 2007 - 2009

    Step Ahead is a not for profit organisation contracted to the CDHB and MSD to deliver community participation activities, rehabilitation services and peer support for consumers living with a mental illness. Responsible for the strategy, leadership, management, administration and fiscal management. Included fund-raising and contract management.

• 

  Business Consultant

  • Consultant

    • 2005 - 2007

    Consultancy and short term contracts establishing and managing contact centres,organisational reviews, policy development and moderation

• 

  Christchurch City Council

  • Customer Centre Network Manager

    • 1981 - 2005

    A number of very different positions across various council units.