Experience

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  BetterUp

  • United States
  • Professional Training and Coaching
  • 700 & Above Employee

  • Premier Platinum Coach

    • May 2022 - Present

  • BetterUp Fellow Coach

    • Aug 2020 - Present

  • Betterup Associate Coach

    • Feb 2020 - Jul 2020

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  Action Driven Insightful Coaching

  • San Francisco Bay Area

  • Co-Active Life Coach

    • Jan 2017 - Present
    • San Francisco Bay Area

    Shiva Dosenbach, BSEE, CPCC, PCChttps://www.actiondriveninsightfulcoaching.com/For more information on getting coached, please visit my website and make a booking.

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  Lyra Health

  • Lyra Coach

    • Aug 2019 - Dec 2021

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  Baha'i National Center

  • Evanston, IL

  • Manager, International Pioneering Office

    • 2011 - 2015
    • Evanston, IL

    Managed the office for the relocation of skilled individuals to serve as international volunteers or to fill designated paid positions meeting specific criteria. Planned, assigned and directed the work of subordinate staff, created budgets, tracked finances, handled complaints and resolved problems. Responsibilities involved multi-tasking, prioritizing, managing time and projects effectively to maximize the impact. Hired, trained, appraised performance and delegated responsibility to staff. Tracked goals and provided regular statistical updates on recruiting and dispatching to upper management. Handled confidential candidate paperwork, reviewed background analysis, approved recommendations drafted by case officers and communicated with international clients about candidates through to their acceptance. Created pipelines of potential candidates by delivering workshops and recruitment booths at conferences and events throughout USA. Designed and delivered successful and interactive training programs across the country to counsel candidates how to settle successfully in a foreign country managing cultural differences. Designed an online orientation program.Established close collaboration with internal managers and upper management to improve results by exchanging data and learning experiences for mutual benefit. Created and maintained close, systematic cooperation with our international clients in order to understand their requirements and fulfill their plans by successfully matching US applicants and negotiated the desired term of service. Collaborated closely with IT in developing a Contact Management System for our operation to capture the details about each applicant; to produce reports, generate mass e-mails, and identify opportunities based on applicant’s skills; and indexing all relevant communications.

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  Bahá’í National Center

  • International Consultant, International Pioneering Office

    • 2005 - 2010

    Recruited, counseled, processed and dispatched prospective people of all ages for across United States for international services. Counseled via e-mail and phone an average of 150 prospective per week and matched their abilities with the appropriate service globally. Maintained communication, screened and processed applications using in house contact management application. Maintained a database of various possible services and relevant websites. Traveled to various conferences and events to recruit throughout USA. Designed an orientation program and trained prospective ready to dispatch to their services. Delivered training to prospective across the country. Designed an online orientation program for applicants.

  • Administrative Assistant, International Pioneering Office

    • 2004 - 2005

    Performed reception duties -Assisted and prepared materials for the coordinator. Was the Office liaison with IT department. Performed data entry, report generation, statistics, office organization and special projects.

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  Bahá’í National Center,

  • Evanston, IL

  • Data Specialist, Membership Office

    • 2003 - 2004
    • Evanston, IL

    Responsible for updating data using in house database application. Follows daily assignments and completes basic tasks to support department services.

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  National Bahá’í Center

  • Dublin, Ireland

  • Office Manager

    • 1999 - 2000
    • Dublin, Ireland

    Responsible for the day-to-day office management, including supervising three part-time staff. Processed all incoming correspondence, email and telephone inquiries. Prepared agenda and background information for monthly Board of Directors meeting. Ensured that plans for the development of the office conformed to the policies, particularly with regard to expansion of IT areas. Maintained quality assurance procedures throughout.

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  Bahá’í World Center

  • Haifa, Israel

  • Records Analyst

    • 1995 - 1998
    • Haifa, Israel

    Created systems for data collection and storage. Responsible for analyzing several hundred documents per month, creating summaries and indexing them for retrieval using MS Word and Oracle databases.

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  Bahá’í World Center

  • Haifa, Israel

  • Computer Technician

    • 1984 - 1988
    • Haifa, Israel

    Responsible for backup, rewiring and the physical set up of new workstations. In user support, responsible for end-user training and troubleshooting the various systems for a user community of 500 staff. Prepared the user manual and related documentation for Parsnegar, a Persian language word processing package to teach, train and troubleshoot for a population of 100. In software section, gave support to users of small database applications.

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  Motorola Semiconductor Division

  • Mesa, Arizona

  • Product Engineer

    • 1982 - 1983
    • Mesa, Arizona

    As a Product Engineer, listened to customers for problems, translate to technical terms, and locate the technical problem, approach the section responsible, and alleviate the problem. After successful resolution of problem, returned to the customer to produce the completed product.