Experience

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  Sparkle Occasions by Shirlee

  • Events Planner

    • Nov 2009 - Present

    To discuss the needs and wants of all affiliate’s one on one and find the solutions that best suit their needs and budgets. To assist and enable others to achieve their goals and exceed their expectation with a passion and success. To give ideas of venders, venues and assist with transportation and lodging. Whether it is for wedding, party, anniversary, reunions and corporate meetings and events. I all, To create a solid event for all clients, affiliates and helping them to overcome any and all economic barriers, by providing direct access to a wide and diverse range of services that will help them exceed their expectations for a perfect event without stress.

  • Owner Operator

    • Nov 2009 - Present

    Planning and putting together events of all kinds. Weddings, Parties, Family Reunions and Business meetings • Consulting and Guidance in Planning events, and receptions. Offering suggestions for potential venders, handling all booking arrangements for photography, videographers, music, catering services and venue. • Suggesting affordable and dependable limousine services, party favors, cakes, florists, and any rental items for receptions. • Determin...ing exact services needed to complete the planning, discuss payment options and arrangements, inclusive of deposits and final payments. Timelines for completed projects. • Decorating of halls, Churches and locations of events. • Putting together favors for events, designing invitations, business cards and programs

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  H&R Block

  • Customer Services Coordinator

    • Jan 2009 - Apr 2010

    Interacted with clients face-to-face or over the phoneSet up appointmentsProvided support to Tax Professionals to ensure positive experiences in the tax officesConducted pre-interviews to determine client's income tax preparation needsMatched clients with the Tax profe...

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  Zurich America Insurance Company

  • Coding Technician I

    • Aug 1999 - Jul 2009

    Responsible for reviewing underwriting information, data input, generating letters in preparation of policy processing, researching, inspecting, and auditing claims though vendors, on site files, and systems information.

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  American Insurance Company

  • Coding Technician

    • Aug 1999 - Jul 2009

    Responsible for reviewing underwriting information, data input, generating letters in preparation of policy processing, researching, inspecting, and auditing claims though vendors, on site files, and systems information.Maintained a minimum of 98% production and quality status at all timesRated as department's second highest Coding Technician for rating, coding and processing surety and contract bond accountsManaged two additional projects while maintaining other required duties and responsibilitiesReceived Bronze Award in recognitions for valued achievement and contribution to Zurich North America for, the terms of, 2003, 2004, 2005 and 2006Completed several online courses in the Zurich University system for, Excel 2002(office XP) Level 1, May, 2004.

  • Coding Technician

    • Aug 1999 - Jul 2009

    Responsible for reviewing underwriting information, data input, generating letters in preparation of policy processing, researching, inspecting, and auditing claims though vendors, on site files, and systems information.Maintained a minimum of 98% production and quality status at all timesRated as department's second highest Coding Technician for rating, coding and processing surety and contract bond accountsManaged two additional projects while maintaining other required duties and responsibilitiesReceived Bronze Award in recognitions for valued achievement and contribution to Zurich North America for, the terms of, 2003, 2004, 2005 and 2006Completed several online courses in the Zurich University system for, Excel 2002(office XP) Level 1, May, 2004.

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  gulf and atlantic

  • Processor

    • 1990 - 2009

    Assisted in all office duties and responsibilities in the Baltimore area and travelled to Philadelphia, Chicago and Virginia to set up offices and train staff as needed in the maritime shipping services.

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  Gulf and Atlantic Maritime Services

  • Assistant Department Manager

    • Jan 1990 - Jul 1999

    Assisted in all office duties and responsibilities in the Baltimore area and traveling to the Philadelphia, Chicago and Virginia area to train and operate office as needed in the maritime shipping services.

  • Assistant Department Manager

    • Jan 1990 - Jul 1999

    Assisted in all office duties and responsibilities in the Baltimore area and traveling to the Philadelphia, Chicago and Virginia area to train and operate office as needed in the maritime shipping services. Oversaw a staff of five for vessel lines shipping Set up trucking for cargo pick up and delivered to the pier for shipping Verified cargo container numbers to the manifest and input into the computer system. Confirmed all proper papers for US Customs approval for vessel export departure. Set up interviews and training for new hires. Assisted office manager with all office duties that were needed.

  • Assistant Department Manager

    • Jan 1990 - Jul 1999

    Assisted in all office duties and responsibilities in the Baltimore area and traveling to the Philadelphia, Chicago and Virginia area to train and operate office as needed in the maritime shipping services. Oversaw a staff of five for vessel lines shipping Set up trucking for cargo pick up and delivered to the pier for shipping Verified cargo container numbers to the manifest and input into the computer system. Confirmed all proper papers for US Customs approval for vessel export departure. Set up interviews and training for new hires. Assisted office manager with all office duties that were needed.

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  Gulf and Atlantic Maritime

  • Georff Devinney

    • 1990 - 1999