Experience

• 

  City of Edmonton

  • Edmonton, Alberta, Canada

  • Branch Administrative Assistant, Development Services | Urban Planning and Economy

    • Feb 2016 - Feb 2023
    • Edmonton, Alberta, Canada

    Senior administrative support to the Branch Manager, Directors and Strategic Coordinator. Liaise with the Deputy City Manger's office, City Manager's office, and offices of City Council for inquiries and reports. Coordinate the Branch Manager's schedule and interface with other branches or departments as required. Assist with the development, implementation and application of branch procedures. Business writing in support of Branch Manager's communications.

• 

  WorleyParsons

  • Australia
  • Professional Services
  • 700 & Above Employee

  • Office Services Manager

    • Jul 2003 - Nov 2015

    In my 12 years at CoSyn as a leader, I had the opportunity to develop my career and grow my leadership and management skills. The Office Services team grew to 42 employees. I proudly stewarded that team with 1 to 3 leads reporting directly to myself. We conducted employee coaching, training, development and performance feedback to manage and develop the team. The Office Services team provided administrative services to support CoSyn business operations and the engineering projects. With my leadership this team responded accordingly to the business needs. Additionally, I was trusted with administrative and information management projects (management and protection of information, records management, process improvements, communications and organizational change) and successfully accomplished the results required. My commitment to CoSyn was to deliver results and make a difference to the organization and the team. This was consistent for me through my position changes. As Department Head, in 2005, I participated and facilitated the reorganization of the Office Services Department to become a team within RIM (Records and Information Management Department). As the Lead I took my team through changes and growth until 2011 when a reorganization again formed the Office Services Department, reporting to the Central Services Manager, and I became Office Services Department Head. In 2014 the position was changed to Office Services Manager and grew to include additional office operations as the new Operations group was formed and Operations Manager appointed.Though these 12 years I had responsibilities for the management and control (review, approval, publishing) of the policies, procedures, manuals, work processes documents and office forms. This included providing writing, editing, designing and proofing services. There were approximately 300 documents and 200 forms/templates. This was aligned with the Quality Management System requirements.

  • Project Assistant and Document Control Coordinator

    • May 2001 - Jun 2003

    I provided Senior Administrative support for the Syncrude UE-1 Project Management Team at CoSyn. I recruited 2 additional Administrative Assistants; together we responded to project priorities and schedules. I personally prepared (composed, typed, edited) project documents, reports, meetings (attended) minutes, expenses, travel etc. under project and schedule demands.The document control team was assembled and I became the coordinator for the team that grew to 11 personnel. I was responsible for the control of engineering packages and project records (hardcopy and electronic - ProjectWise); attention to detail, accuracy, tracking and review/approval processes were mandatory.

• 

  Colt Engineering (now WorleyParsons)

  • Project Assistant

    • Jul 2000 - May 2001

    I moved to the PetroCanada Project Tank Farm Project in 2000 from Colt's Finance Department as an opportunity to gain administrative experience on engineering projects. In this role I provided Intermediate Administrative Support to the Project Management Team, the Contracts Administrator and assisted the Senior Project Assistant. This included preparation of minutes, construction status reports, tender and contract documents assembly and reprographics, and handling, distribution and retention of crossing agreements. Also responsible for mail, report reprographics and distribution, project filing and office supplies.

  • Accounting Clerk

    • Nov 1998 - Jul 2000

    A high level of accuracy and attention to details were required in all activities as assigned.Time-sheets were processed every Monday/Tuesday. This required extensive data entry of all details per project number for 500 employees. On Wednesdays the weekly time analysis reports were my responsibility to produce and distribute via interoffice mail to Project Managers.I took responsibility for office expenditure reports (CADD, copier, telephone/long distance, courier, etc.) and ensured the accurate data entry was completed for allocation of these costs to project numbers each month. All functions were audited and a high level of accuracy was mandatory.I was assigned Shell project accounting, which required a preliminary assessment of expenditures for the month and an accurate call for funds from Shell. This was followed by processing of all invoices, preparation of cheques, signature from General Manager, mailing to Vendors and filing. All functions were audited and a high level of accuracy was mandatory.I issued monthly payments to Contracted Personnel. Contractor invoices, time-sheets, expenses and office expenditure reports were reviewed and audited in preparation of these cheques. Cheques and reports were run; General Manger signed; Contractors were notified to pick up cheques and filing was completed. A high level of accuracy was mandatory.I was responsible for monthly invoicing to PetroCanada Projects, as assigned. I met with the applicable Project Managers to review the project activity and portfolio as needed prior to processing the invoices. All applicable documents were collected and attached prior to the approval of the invoice and mailing to PetroCanada.

• 

  Carnwood Wireline Services

  • Edmonton, Alberta, Canada

  • Office Assistant

    • Mar 1998 - Nov 1998
    • Edmonton, Alberta, Canada

    I provided overall office administration supporting the owners and field personnel. Reception, accounts payable and receivable, etc. Attention to detail and accuracy was mandatory.

• 

  Campbell Industries Ltd.

  • Edmonton, Alberta, Canada

  • Office Assistant

    • Nov 1996 - Mar 1998
    • Edmonton, Alberta, Canada

    As sole Office Assistant all general administrative services were delivered to support the owners, sales personnel, purchasing and fabrication. This included reception, monthly invoicing, accounts payable and receivable, collections, bank deposits, filing, etc. Accuracy and attention to detail was mandatory.

• 

  Edmonton Eskimo Football Club

  • Edmonton, Alberta, Canada

  • Customer Service Representative

    • 1993 - 1996
    • Edmonton, Alberta, Canada

    All front line customer service was the priority for me as a Customer Services Representative for the football season. Ticket sales (season tickets and general tickets), merchandise sales and general ticket holder services were provided in person or by phone at the Club Office. I was also responsible for game day sales supervision at Commonwealth Stadium. This included seller supervision, customer service, cash handling, balancing and deposits with Loomis.

• 

  City of Edmonton

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Administration Supervisor

    • 1985 - 1989

    I lead a team of 20 administrative personnel providing services to the Transportation Department. These services included the Executive Secretaries, Administrative Assistants, Reception, Clerk Typists, Library, Records, Mail Services and Facility Management. I was responsible for employee coaching, training, development and performance feedback in accordance with policies and procedures. Ensured cross training was arranged and scheduled coverage of services.

  • Senior Executive Secretary

    • 1980 - Dec 1985

    As Senior Executive Secretary to the General Manager of Transportation I was responsible to maintain confidentiality and discretion at all times in the provision of support services and managing his office. I managed his schedule/calendar, meetings, travel, reports and priorities in a demanding environment. I also provided administrative support to 3 Senior Managers. It was necessary to ensure timely and efficient coordination of all details and materials for meetings, projects and reports. I maintained appropriate tracking, follow up, records and files.I had responsibility for the preparation (composed, typed, edited) of internal and external correspondence and reports, City Council reports, management meetings (attended) minutes ensured quality and accuracy in all documentation. I ensured that all required reviews and approvals were completed. Represented the General Manager's office as the first line of contact. Interactions with various City of Edmonton Senior Managers, Civic Elected Officials and the public were frequent. A high degree of professionalism was necessary in all aspects of this position.

  • Clerk Typist, Contracts

    • 1979 - 1980

    I was responsible for the timely and accurate preparation of tender notices, purchase orders and contract documents. Attention to detail was mandatory.

• 

  Sears Canada

  • Edmonton, Alberta, Canada

  • Office Assistant

    • 1975 - 1979
    • Edmonton, Alberta, Canada

    I had responsibility for all general office administrative tasks as the sole assistant at Simpsons Contract (a division of Sears). Reception, invoicing, accounts payable and receivable as well as providing support for job quotes were my activities. Attention to detail and accuracy was mandatory.At Sears Distribution Centre served as primary switchboard operator and clerk typist (1974 part time and 1975 full time).