Experience

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  Lichfield Fire and Safety Equipment (LIFECO)

  • Dubai, United Arab Emirates

  • Sales Coordinator

    • Feb 2022 - Present
    • Dubai, United Arab Emirates

    Supporting the external sales team in complete sales cycle. Serve customers by identifying their requirement, provide productinformation by answering questions and requests, receive and respond toenquiries received from customers. Prepare cost estimates/quotations by studying all related customerdocuments consulting with sales team. Handles all sales orders processing with accuracy and timeliness for localorders and export shipments. Follow up with factories and internal departments for tracking orders andensure timely delivery. Ensure structured documentation process postdelivery & coordinate with service team for after salessupport. Preparing quotations and processing invoices following the close of ordersand forwarded to follow up on payment with customers. Coordinating with the clients, freight forwarders, sales managers andother people that are involve in the shipment. Handles decisions regarding the scheduling and movement of materials.Schedules and dispatches materials to meet customer requests andexpectations based up on the nature of call, urgency, contractualobligation, available resources and customer needs. Maintain all monthly and weekly data of customers, inclusive ofpayments, order histories, Invoices. Dealing with correspondence, complaints and queries

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  Zara Engineers

  • Karachi

  • Sales Coordinator

    • Jul 2016 - Jan 2019
    • Karachi

    • Responsible to Communicate with Sffeco, Reliable, Singer, Grundfos, Peerless • Responsibilities: Making Technical & Commercial Proposal• Process Orders and Follow up on all customer requests• Coordination with principles for technical & commercial quotations• Support to outside Sales on quotes and customer feedback• Conducting daily B2B cold-calls.

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  Integ Engineering &Trading Services

  • Pakistan

  • Inside Sales Engineer

    • Apr 2012 - Jul 2016
    • Pakistan

    • Responisble to Communicating with, SRI, VIKING, GRUNDFOS, SYSTEMAIR, WILLO, PATTERSON,PEERLESS • Making Technical & Commercial Proposal• Process Orders and Follow up on all customer requests• Support to outside Sales on quotes and customer feedback. Giving clients support during all stages of a sale.• Keeping accurate records of all sales and prospecting activities.• Resolving customer complaints and disputes.• Providing customers with technical product information.• Writing up email proposals.• Responding to pricing enquiries.