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Shilton Himaambo is a seasoned logistics professional with expertise in supply chain management, inventory control, and customer service. He has experience in various industries, including finance, telecommunications, and retail. With a strong educational background in supply chain management and business administration, Shilton is well-equipped to handle complex logistical challenges. He has worked with prominent companies such as African Life Financial Services, Vodafone Zambia, and MTN Zambia, honing his skills in logistics, inventory management, and customer service. Shilton is fluent in multiple languages, including English, Bemba, and Tonga.

Experience

    • Zambia
    • Financial Services
    • 1 - 100 Employee
    • Investment Operations Officer
      • Feb 2021 - Present

    • Back Office Administrator
      • Nov 2019 - Feb 2021

    • Retail Service Executive
      • Oct 2016 - Nov 2019
      • Lusaka

      .Demonstrates clear and polite written and oral communication.Maintains a positive and professional demeanor and portrays the company in a positive light.Follows company policies and processes in order to process customer requests appropriately.Demonstrates knowledge and use of departmental resources, policies and procedures.Uses customer service tools in order to provide an accurate response and an exceptional customer experience.Demonstrates timely, accurate and professional customer service.Proactively communicates system and process issues, and customer feedback trends to management.Exceeds customer expectations by going above and beyond all other duties as assigned

    • Data Entry Clerk
      • Oct 2013 - Dec 2013
      • Lusaka

      Performed duties such as but not limited to Sim registration, Data archiving, Data Bulk uploads,Data verification.

    • Assistant Store Manager
      • 2011 - 2012

      Stock management, Loss control, logistics, merchandising,floor management,administration.

Education

  • 2019 - 2021
    University of Lusaka
    Msc Supply Chain Procurement and Logistics, Logistics, Materials, and Supply Chain Management
  • 2012 - 2013
    Cavendish University Zambia
    Bachelor of Business Administration (BBA), Business Administration and Management, General
  • 2006 - 2008
    Zambia Insurance Business College Trust
    Advanced Diploma, Business Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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