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Shiloh Harrison is a multifaceted professional with a proven track record in event management, cultural heritage, and museum education. As Associate at the Heffner Studio in Kitchener, Ontario, she developed and implemented audio production initiatives, trained members, and facilitated equipment rentals. Harrison's experience as Co-Founder of Fortune Stellar Records in Toronto showcases her skills in social media management, marketing communications, and negotiation. Her tenure as Creative Studios / Member Services Assistant at Idea Exchange in Cambridge highlights her ability to register members, educate them on services, and facilitate equipment use. Harrison holds a Master of Arts degree from the University of Waterloo and a Professional Graduate Certificate in Cultural Heritage Studies from the University of Victoria.

Experience

  • Kitchener Public Library
    • Kitchener, Ontario, Canada
    • Associate, Heffner Studio
      • Jun 2023 - Present
      • Kitchener, Ontario, Canada

      • Develop and implement Heffner Studio initiatives, with an emphasis on audio production, training and outreach. • Support members accessing in-house recording studios and iMac workstations• Support the delivery of special events and programming, including live music programming• Facilitate equipment rental and maintenance associated with Commons Studio collection of filmmaking and photography equipment.

  • Fortune Stellar Records
    • Toronto, Canada Area
    • Co-Founder
      • Aug 2016 - Present
      • Toronto, Canada Area

      • Leads the development and growth of social media channels, including Facebook, Twitter and Instagram through active engagement. • Develops well planned and consistent messages regarding key initiatives, strategies and future outlook for the company to ensure all stakeholders have a complete understanding regarding the company's vision and operations• Ensures the accurate completion of all details including budgeting, scheduling and planning by conducting meetings with artists and their representatives to discuss the progress and to ensure creative objectives are attained. • Leverages strong negotiating and influencing skills to influence and inspire trust within all stakeholders, such as musicians, event organizers, members of the press and other visual artists.Selected Achievements:- Organized Concert for Yemen fundraiser featuring 8+ musicians- Secured grant funding of over $70,000 to support sound recording, marketing and touring- Produced 5+ releases collaborating with videographers, visual artists, and musicians, securing radio play, digital and print media

  • Idea Exchange
    • Cambridge, Ontario, Canada
    • Creative Studios / Member Services Assistant
      • Nov 2021 - Jun 2023
      • Cambridge, Ontario, Canada

      • Register members, maintaining confidentiality• Educate members on Idea Exchange programming and services. • Assist members access online resources. • Facilitate use of creative studios equipment, including digitization hardware, gaming consoles, Adobe creative cloud and more. Selected Achievements:- Developed and delivered in-person and online music programming for kids and teens. - Spearheaded terrace vegetable container garden.

  • Sonnet Insurance Company
    • Toronto, Canada Area
    • Licensed Insurance Agent
      • Feb 2017 - Mar 2020
      • Toronto, Canada Area

      • Assists individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal and financial needs. • Advises on coverage and troubleshoots web functionality via phone, email and chat, resulting in being one of the Top 10 performers with customer satisfaction averaging 95%.• Initiates reactive client communication, working across teams; contributes to website content by writing copy, and developing and completing blog entries and FAQs.

    • Project Coordinator
      • May 2015 - Dec 2016
      • Etobicoke

      • Assisted with the implementation of various projects and process improvements; met regularly with the marketing team to support the deliverables that were needed to meet the project schedule.• Managed the website by writing new content, designed product brochures, and oversaw production timelines and inventory.• Measured the success of marketing programs quarterly against defined goals, adjusting as needed.Selected Achievements:- Wrote successful grant proposal, Aboriginal Business Development, worth $25,000

    • Assistant Curator / Marketing Coordinator
      • May 2011 - Nov 2014
      • Kitchener, ON

      • Designed and coordinated special events, educational programs, workshops and demonstrations; acted as staff liaison to the Artist-in-Residence and Volunteer Committee.• Managed the production of promotional material and membership communications, while always meeting deadlines.• Researched and wrote interpretive materials for exhibits and educational programs; prepared detailed condition reports and collated new acquisitions using PastPerfect Collections management software.Selected Achievements:- Researched and wrote promotional and interpretive materials for 6 + exhibits and 10 + programs- Developed e-newsletter and website redesign, managed contact lists, and drove program enrolment- Member of the Region of Waterloo Museum and Historic Sites Strategic Planning Committee- Member of curatorial team responsible for maintenance and security of nationally certified artifact collection

  • Zoom Media
    • Toronto, ON
    • Operations
      • Jul 2010 - May 2011
      • Toronto, ON

      • Assisted the Marketing Team with project deliverables for targeted lifestyle marketing campaigns conducted through digital channels.• Played a key role in campaign audits and maintenance of the marketing web sites for the accuracy of marketing copy and disclosures.• Maintained day-to-day relationships with partners and vendors, while facilitating project completion in partnership with the stakeholders.

    • Administrative Assistant/Accounts Payable
      • Apr 2009 - Dec 2009
      • Kitchener, ON

      • Complete payments and control expenses • Charge expenses to accounts by analyzing invoice/expense reports; recording entries• Maintain client and expense records

Education

  • 2004 - 2006
    University of Waterloo
    Master of Arts (M.A.), German Studies
  • 2012 - 2014
    University of Victoria
    Professional Graduate Certificate, Cultural Heritage Studies
  • 1999 - 2004
    University of Waterloo
    Bachelor of Arts - BA, German and Music
  • 2009 - 2009
    University of Toronto
    Certificate Course, Web Marketing Foundations
  • 2004 - 2004
    Universität Mannheim
    University Exchange, Migration und die Entwicklung der europäischen Sprache
  • 2020 - 2020
    Ontario Museum Association
    Course, Collections Mangement

Suggested Services

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Industry Focus. “Libraries”

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