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Shikha Singh is a seasoned marketing professional with 6+ years of experience in Key Account Management, Customer Retention, and Business Development. She has worked with top companies like Airtel and Buzzoka - Influencer Marketing 2.0, developing and executing strategies to drive business growth and customer satisfaction.

Experience

    • Advertising Services
    • 1 - 100 Employee
    • Senior Manager-Influencer Relationship
      • Apr 2022 - Present

    • Influencer Marketing Manager
      • Mar 2018 - Apr 2022

  • airtel
    • Noida Area, India
    • Key Account Manager
      • Aug 2015 - Mar 2018
      • Noida Area, India

      •Managing diverse portfolio of Key accounts for airtel business•End to End responsibility of Quote to Cash cycle, maintaining the existing revenue, Year-over-year growth target as per the AOP Plan and targets•Understanding customer requirements on Network/IT/Communication and provide consultation and optimal solution•Developing new business opportunities for existing & new products by extensive customer engagement, cross sell and up sell•Build effective client relationships, CXO level engagement and strategic partnerships for Airtel as one stop shop•Ensure customer delight by optimal solution design, timely project delivery and resolving customer service issues in co-ordination with internal cross functional teams •Products & Services - Voice - Fixed line/PRI/VoIP, Mobility - GPRS/3G/4G/Blackberry, iPhones, Mobile VAS, Data and IP - MPLS/NLD/ILD/Internet/VSAT, Hosted Contact center, Domestic/International Toll Free, Audio and Video conferencing, Telepresence, Digital media, Digital Signage, Data Centers and Co-location, Cloud solutions, Network Integration and Professional services•Skill Sets-B2B - Sales and MarketingKey Account ManagementCXO level engagementBusiness developmentCustomer relationship managementCommunication and presentation skillsInterpersonal and negotiation skills

    • Sr. Territory Manager
      • Apr 2015 - Jul 2015
      • Gurgaon, India

      • Manage Other Commercial Major and Key & Accounts• Enhance wallet share in existing account.• Acquire new target account• SPOC (Single point of Contact) for assigned account• Develop and implement strategies on National scope to achieve the above objective• Deploy and implement global contracts and ensure uniform compliance• Coordinate and deploy strategies through virtual team located across India• Engage with ‘C’ level in target accounts• Prepare and submit Account Management activity, forecast & process reports, as per defined scheduleProducts:- Multifunctional Printers- Interactive Whiteboard- Projectors- Selling Document Management Systems to corporate houses- Print Management software’s- IT infra Solutions

  • Ricoh India Ltd
    • Gurgaon, India
    • Territory Manager
      • Jan 2013 - Mar 2015
      • Gurgaon, India

      • Heading a Territory for Direct Sales Vertical for Office Product & solution and developing the network.• Responsible for Account management for given set of account for future bossiness to increase wallet share.• Generate profitable new business within the territory by managing entire sales cycle from Lead/inquiry development, sales meeting, and marketing; sell all product lines, negotiating and closing deals with prospective clients.• Analyzing the market on the bases of potentiality and coverage.• Collecting & creating the data base of the prospective & qualify clients for sale.• Giving presentation to the clients.• Keeping up to date about the company with the latest development and new schemes to boost the market to increase the Market presence.• Maintain and develop relations with existing and new customers through appropriate propositions and sales methods.• Optimize quality of service, business growth and customer satisfaction.• Creating strategy to increase the revenue by increasing the market share.

  • Global Sources NASDAQ:GSOL
    • New Delhi Area, India
    • Export Marketing Consultant (Corporate Sales)
      • Jan 2012 - Dec 2012
      • New Delhi Area, India

      Company Website: http://www.globalsources.com/•Achieving set space selling targets for International B2B Trade magazine, B2B portal (www.globalsoources.com/www.indiasources.com) and International Trade show Booth space.•Analyze business potential, conceptualize & execute strategies to drive client servicing, augment turnover on monthly basis.•Responsible for generating new leads and identifying new prospects within various industry segments in the area assigned.•Provide after sale service in order to increase client satisfaction and business growth.•Maintain excellent relations with clients to generate avenues for further business.•Building up of the database in the assigned verticals•Prepare Sales proposals for prospective clients. •Keeping track of the market / industry and regularly updating self on products, markets and competitors activities and devise effective counter measures.•Coordination with the Sales Administrator in terms of contract input accuracy.

  • Bharti Airtel Limited
    • Lucknow Area, India
    • Internship- Management Trainee
      • May 2011 - Jun 2011
      • Lucknow Area, India

      PROJECT: Market Research To Analyse Penetration Level of Airtel Post-paid Blackberry Services in Uttar Pradesh East and west "•Research to understand the non-usability of Airtel Blackberry value added services in UPE and UPW•Penetrate BlackBerry services with aggressive marketing activity for Airtel TRY n BUY offer.

Education

  • 2010 - 2012
    IILM Institute Of Higher Education, Gurgaon
    PGP, Marketing and Sales
  • 2006 - 2009
    Isabella Thoburn P.G. College
    B.A., Economic and Computer Application

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Advertising Services”

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