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Shiba Rodrigues is a seasoned HR professional with extensive experience in talent acquisition, management, and operations. With a strong educational background in finance and business, she has honed her skills in recruitment, employee experience, and data analytics. She has worked with various companies, including Tridat Technologies, WhiteCrow Research, Edelweiss Financial Services, and JP Morgan Chase, in roles such as Senior Recruiter, Talent Acquisition, and Executive Assistant. Shiba has a proven track record of driving business growth, improving operational efficiency, and developing high-performance teams. She is well-versed in innovative recruitment techniques, talent mapping, and data-driven decision making. With a strong network and expertise in her field, Shiba is a valuable asset to any organization seeking to enhance its HR capabilities.

Experience

    • Talent Management I Talent Acquisition I Data & Analytics I Employee Experience I HR Operations
      • Apr 2020 - Present
      • Mumbai, India

    • Human Resource- Executive Mobilisation
      • 2019 - 2020
      • Mumbai Area, India

      Responsibilities:- Responsible for handling Recruitment process across the globe specifically South East Asia.- Overseeing all aspects of recruiting, right from understanding the requirement of the client in terms of position & job description.- Have exposure in handling various sectors such as FMCG, BFSI, Aviation, construction, Pharma & many more. - Talent Search and Headhunting for CXO/Mid/Senior level positions.- Planning & Execution for recruitment at different levels using innovative techniques of recruitment i.e. Head Hunting & Market Mapping, Networking & Referencing, Portal Search, Internet Research.- Talent Mapping- Maintaining & Updating database

  • Tirdat Staffing
    • Mumbai, Maharashtra, India
    • Senior Recruiter & Talent Acquisition
      • Jan 2016 - Jul 2019
      • Mumbai, Maharashtra, India

      - Handled Head hunting, Recruitment, Interview Scheduling, Co-ordination, Compensation Management for Onsite for Clients- Supported Business Partners, Clients and Vendor for Staffing, IT and E-Learning Business Recruitment.- Handling Talent Acquisition for level of positions up including CXO level across, both Pan India, Dubai and Bahrain- Agency Model.- Publishing Dashboard/Reports related to Attrition/ Headcount.- Assist the business in budgeting and manpower forecasting with reports.- Drive Mid-Year and Annual PMS across locations along with Talent Management.- Conducted Assessment Center for Vendors- Revamped the Current Resource of the organization with a strategic approach and make value Propositions/Career Growth Plan- Streamlining and standardizing process across all regions and meeting legal challenges.- Business partnering with stakeholders and Vendors and meeting SLAs.

    • Senior Business Manager - Business Development and Operations
      • Jan 2014 - Jan 2015
      • Byculla

      EducationCity Platform:A an e-learning company dedicated to creating new ways of delivering curriculum content, recognized with awards by educationalists. Pioneers in the evolution of teaching with technology in the new digital learning era. Today, it is used and trusted by over 15,500 schools, including mainstream primary schools, secondary schools and special schools – even with children for whom English is a second language.Goal: To provide a stimulating environment that maximizes individual potential and ensures that teachers, students are parents, are well equipped to meet the challenges of education, work and life.Responsibilities:- Building high performance teams, driving growth strategies for new solutions in the the E-learning platform space and incubating new features across Schools/Education Institutes/Boards thus building market share.- Being a strong strategic, analytical and interpersonal skills with ability to define vision, strategy and road-map for businesses across varied verticals/Sectors.- Building new business with strategic innovations and turning around business performance. - Leading Digital transformation initiatives towards long term revenue growth, market share and client/customer's delight.- Providing consultative led approach to business problems, digital advisory, service-after-sales, engaging with niche executives and creating an environment to have their buy-in/renewals.- Operationalizing sales excellence and acquiring technical knowledge of multiple products.- With a rich experience in leading a team, Business Development, Service-after-sales & pre-sales team and Trainers.- Transforming while performing and yielding consistent track record of success in achieving a broad range of strategic goals throughout my career by offering entrepreneurial leadership skills in the Digital world benefiting the company, stakeholders, peers, clients/customers & partners.

  • Edelweiss Financial Services
    • Edelhouse, Kalina, Mumbai
    • Executive Assistant and Operations
      • Jan 2008 - May 2012
      • Edelhouse, Kalina, Mumbai

      Responsibilities:- Acting as the point of contact among executives, employees, clients and other external partners. A thorough support to the MD and CEO's Office and the different verticals.- To support the senior management team in a timely and professional manner. - Additional took data mining and data cleanup activities for the Head of Department and Client Data interfaces and platforms.- Creating Term-sheets, presentations, pitch book for the Fund House and the release of IPOs.- Thus providing high-quality business analysis, administrative and assistance to top-level executives.- Managing information flow in a timely and accurate manner. - Express the operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively.- Liaising and working with all the departments for approvals, drafts, Term-sheets and presentation- Managing executives’ calendars, cold calling, set up meetings, travel bookings, Visas, Conferences and prompt resolutions to conflicting meeting schedules.- Conducted Events and Orientation on-boarding and data security sessions for new employees.Drawing up a dash board, Memo, Minutes of meetings and reports of the work status of various departments, individual and line of business- Attending meetings and conferences and making action/ follow-up lists and following up with the teams for updates

    • Senior Workflow Operations Executive
      • Dec 2006 - Dec 2007
      • Churchgate, Mumbai, India

      Responsibilities:- Responsible for managing activities that are part of the Job allocation of Legal work like Patents, term-sheets Litigation, proof reading, etc... to the Team of Lawyers working for us. - Directing Workflow and responsibilities to different operations process, advisory teams. - Planning and controlling Job-tracking portals and Time sheets, thus generating Invoices and Regularizing MIS. - In a nut-shell a blend of people management and Client Interface.

  • JP Morgan Chase
    • Malad, Mumbai
    • Senior Advisor and Credit Operations
      • Jul 2006 - Dec 2006
      • Malad, Mumbai

      - Responsible for managing the Balance Transfer and Outsell of Fraud Detector for the Credit Card team.- Resiliency Planning Handling and Forecasting Revenue Generation and Targets for the Credit Division - Handling Live Customer Bank accounts. - Ensuring daily service KPI's are met by managing resources.- Managing performance and development of the Team.- Review and respond to executive complaints and escalations.- Conduct monthly Credit review with stakeholders

    • Senior Advisor - Customer Service and Operations
      • Jun 2005 - Jul 2006
      • Mumbai, Maharashtra, India

Education

  • 2008 - 2010
    The ICFAI University, Tripura
    Diploma in MBA
  • 2003 - 2005
    Wilson College, Mumbai
    Bachelor of Management Studies, Fianance
  • 2000 - 2003
    KPB Hinduja College of Commerce
    SYBC, Business/Commerce, General
  • 1991 - 2000
    St. Agnes' High School
    SSC

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Industry Focus. “IT Services and IT Consulting”

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