Experience

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  Freelance

  • Philadelphia, Pennsylvania, United States

  • Retired from Government Service

    • Sep 2021 - Present
    • Philadelphia, Pennsylvania, United States

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  Entrepreneur

  • Utica/Syracuse NY

  • Uber/Lyft and Young Living Independent Distributor

    • Sep 2017 - Jun 2022
    • Utica/Syracuse NY

    I currently am doing ride share and selling Essential oils as my part time endeavors and currently proudly working full time for the US government. In addition to working on acquiring 18 credit hours into my doctorates to make me more promote able for adjunct positions.

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  US Army

  • Accountant

    • Mar 2021 - Aug 2021

    Duties: Completed Desktop Guide for Audit Support. A cross-departmental Desktop Guide. As well as a Backup Person of Contact (POC) for Other Agency (ODO) Puts PBC’s requests in tracker (Access Database) Investigates and research departments and SharePoint for documents throughout DFAS at request of client for SOC 1, CUEC Matrix, MOU Reports, YR end Financial Statements. Working extensively with client to resolve needs for documents, plans site visits (Walk Throughs). Trained team mates on compliancy, FreeConference policy, and FreeConference during COVID work from home. schedule meetings send e-mail with higher up supervisors and assisted coworkers with scheduling those meeting in Outlook Calendar. Actively participate in Union meetings to become a Union Steward. \ started working on Lean6 Six Sigma green/black project. I am considered a SME in the process improvements section of creating SOP/ Desktop Guides. Created both process maps, cost analysis, and milestones for project. Working on my CompTIA+Security Certificate after acquiring my training certificate. Worki with OMB Circular A-123, OBM Circular 136, Fair, FMR, QRG, 7000.14 and other auditing materials. Learning to be back up Audit Manager. Find resolutions and implementations to account for gaps. Using exceptional communication skills both orally and written.

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  DoD agency

  • Rome NY and Indianapolis, Indiana

  • Account with a DoD Agency

    • May 2018 - Mar 2021
    • Rome NY and Indianapolis, Indiana

    Contract Officer Certification (COR) certified liation of IT procurements and administrative duties associated with Contracts for IT supplies for DoD agencieReconcis, analyses of directors’ report, liaison with contract specialist for administration of contracts, working on a team writing 508 compliance policy. Took CompTIA+Security training course and have a year to become certified. Helped with creating the DFAS 508 Policy training requirements and amendment to the FAR for 508 and summarizing FAR amendments to supervisor reading capabilities. Preformed recording, creating, testing, and reviewed acquisition documentation. Identifies and analyzes issues,, creating and separating larger reports and spreadsheets to narrow in our specific customers need. Reviewing, editing, evaluating documentation presented to senior executives. Assisted in the creation of a training manual through enter or adjusting data and verbiage, formulating, researching, monitoring data for errors and then solving and reach out to solve those errors, and evaluates information to resolve and draws conclusions based on pertinent facts and make recommends to management. Performing administrative tasks to support audit managers and DFAS’s missionaries such as. Trained an individual from another country that others had difficulty with language Work with Jira & Qlik (National NFR data base) to be able to assist audit managers with whatever they need. Change management, project management research in GFEBS, DCAS, and Sammi for errors in posting transaction. communicate via e-mail, skype, meetings, meetings with team members, and face to face. Prepared invoice processing with entitlements using additional software programs such as EDA and WAWF. Reviewed contracts for consistency in WAWF, EDA, and GFEBS

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  Imagine Staffing Technology

  • Tonawanda, NY

  • Reception Administrative Assistant

    • Jun 2017 - Sep 2017
    • Tonawanda, NY

    I will be doing receptionist work, administrative assistant work, assigning badges, doing head counts during drills, directing to location, answering phones, and whatever other administrative tasks that will be asked of me. This is a 4-6 week assignment and I am excited about growing my experience.

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  Independent contracter

  • Greater Philadelphia Area

  • Office Administrator

    • Apr 2017 - May 2017
    • Greater Philadelphia Area

    My uncle's rental business was backed up with 6 months of work that needed to be caught up. I caught it up in 1 1/2 months and worked myself out of full time job, Needless to say, I am back in Amherst and to the drawing board again. Looking for my next great adventure.

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  Collabera

  • HSBC bank in Buffalo, NY

  • Operations Specialist- Contractor

    • Jan 2017 - Mar 2017
    • HSBC bank in Buffalo, NY

    • Use CIF, Lenxix, RDC, Hot FIle, software systems to research and create documents for enhanced due diligence for CMB and KYC departments. • Use analytical and critical thinking skills, problem-solving, risk management• Using lotus notes for sharing folder, which obtain e-mails with information to research and send back to the analyst with search results for (Customer Due Diligence) CDD results• Use excel, PowerPoint, and Excel to perform tasks. Analysis documents, and escalate problem situations.

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  Fiserv EFT

  • Amherst, NY

  • Lease Consultant

    • Feb 2016 - Oct 2016
    • Amherst, NY

    Use software systems to assist clients with refinancing, purchasing, lease to lease, and dealer to lease quotes. Assist and fill out loan application for refinancing vehicles for customers and Send faxes to dealerships and customers via Fastrack. Along with Informing customers of necessary turn in and grounding documents.Use VQ-link to advise and analyses customers payment patterns to determine eligibility for extensions and possible loans.Work with internal networking using Outlook and Lynx ChatMail sorting, balancing master sheetAssisting in Cash Management, handling checks, processing, Masterfile, check scanning for deposit.

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  Avon Independent Sales Represtative

  • Towanwanda, NY

  • Entrepreneur

    • Jan 2015 - Jun 2016
    • Towanwanda, NY

    It is my part time business. I love Avon always have, and always will. I plan on growing a team to expand success for me and the team. Avon is the #2 direct selling company in the world as well as the first direct selling company since 1889, it has endured the test of time and people still Avon, the products, and what the company represents. If you or someone you know would like to be an Independent Sales Representative I would encourage them, guide them, mentor them, and help them achieve success. If someone is just interesting in buying the products I suggest, going to my website and checking it out. http://www.youravon.com/sknight. If interested in joining my team of Independent Representatives please send me a message and I will get back with you as soon as I can.

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  Futurewave Systems

  • Amherst

  • Client Support Specialist-Contractor

    • Oct 2015 - Jan 2016
    • Amherst

    Contractor-Assisted clients with Affordable Care Act Compliance and Reporting using, ADPworks, Workforcenow, and pay export. Utilized software systems to research and answer clients questions, such as Clarify, ACA Dashboard, AVAYA, Cisco, as well as utilized and categorized information from IRS.gov website. Delivered excellent and quality service to clients.

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  My Self

  • Book "Sherry's Candies and Cookies"

    • Nov 2014 - Dec 2015

    Series one in a collection of cook books where I not only give the directions but list them in step-by-step order with years of experienced tips, secrets, and hints included.

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  VMSI (Veterans Management Services, Inc.)

  • Veterans Administration VISN2

  • Junior Procurement Analyst

    • Jun 2015 - Sep 2015
    • Veterans Administration VISN2

    Contractor-Purchasing Clerk (Junior Procurement Analyst)During my brief contract my duties were: Utilizing information systems such as, eCMS, Vista, IPPS, Outlook, Word, VA share point, SBA and depart of Veteran’s Small and Excel, with technology efficiently in navigation to complete support tasks.Creating 2237’s ( purchase orders), then researching them in Vista (IFCAP) to find out what specialty they are supplies, services, facilities, prosthetics, or medical. Then moving them to the appropriate online filing cabinet. Possibly if after researching, communicating with contract specialist or officers to decipher what is the appropriate filing cabinet, through outlook e-mail system.Using multi-tasking, organization, toggling, and typing skills to navigate around an electronic filing system, manipulation skills in maneuvering through the multiple software system, outlook, and research components in preparing written communications when analyzing acquisitions’, and maintaining professionalism at all times whether communicating with Acquisition and logistic officers, fellow contractors, or clients. Analyze procurement packages making sure they comply with federal laws, policies, procedures, and directives. Check to make sure obligation and payment histories come to a 0.00.. Assist specialist with administrative tasks, such as, detracting confidential information, adding information into spreadsheets to make easier assessable programs for the procurement analyst team. Answer the phone with a professional, friendly, and polite demeanor. investigation information that any officer, specialist, or contractor needs to quip them with their duties.Ensures accurately, timely, and thorough work, in order to help in the auditing process. Make sure contracts are signed, purchases have proof of receipt, award status, the obligation, invoice, solicitation, requisition, and data values matcheed in the packages. Working in creating CPAR’s and excel spreadsheets for officers.

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  M&T Bank

  • Buffalo/Niagara, New York Area

  • Telephone Customer Service Representative

    • Feb 2015 - Jun 2015
    • Buffalo/Niagara, New York Area

    1. Navigated multiple software programs to assist customers with answers to a variety of bank related questions.2. Researched solutions in a computerized manual to clarify bank policy and procedures.3. Worked close with coaches, multiple supervisors, and software programs. 4. Handled 80 to 100 inbound calls a day, calmed down many upset customers who did not understand banking policies, procedures and laws. Explained to the best of my ability these policies, procedures, and laws to the caller in an understanding way.5. Counseled individuals on how to keep a check registry and understand how to avoid getting fees.6. Researched outdated checks and help explain a bank statement.7. Helped navigate on the phone how to obtain a bank statement with an account number on it.8. Research any M&T branch hours and locations.9. Made suggestions to individuals on better practices in managing their account.10. Research laws, policies, procedures, and guided customers to the best option to suite lifestyle.I have exceptional tolerance and patience to handle difficult, even hostile individuals, during communications of job related work. Ability to multitask several software programs, multiple supervisor requests, and customer needs.

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  DialAmerica

  • Williamson, NY

  • Call Center Representative

    • Jan 2015 - Feb 2015
    • Williamson, NY

    Making outbound sales call in a call center atmosphere.

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  Kaleida Health

  • Buffalo General Hospital, Buffalo, NY

  • Volunteer/Internship HR department

    • Oct 2014 - Dec 2014
    • Buffalo General Hospital, Buffalo, NY

    I am filing, helping employees with forms, scanning, copying, job descriptions, and orientation presentations. In addition, I will be doing different aspects of the job position as my internship progresses. There are many different forms I will be getting familiar with that is part of the human resources field. In addition, the hospital is a unionized organization and I am learning the connection between unions and the human resource department.

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  SUNY Empire State College

  • Buffalo/Niagara, New York Area

  • Work Study Student

    • Jul 2014 - Dec 2014
    • Buffalo/Niagara, New York Area

    I will be filing, and assisting the administrative assisstant and I will be helping in students in the computer lab.

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  Sisters of Charity Health System

  • Buffalo/Niagara, New York Area

  • Hospital Volunteer/Internship

    • Jul 2014 - Dec 2014
    • Buffalo/Niagara, New York Area

    Great visitors and direct them to their location. Answering incoming calls at the patient information desk, got mail and delivered to the units the patients were on, helped with kudos, files, made out bounding calls checking on references and flu shots, and made copies.

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  Volunteer helping others

  • Twenty-Nine Palms California and Canandaigua, NY

  • Home Health Assistant Coordinator

    • Feb 2003 - Jun 2013
    • Twenty-Nine Palms California and Canandaigua, NY

    I scheduled Aides duties, responsibilities, and working schedules, trained them, interviews, hiring, firing, disciplinary forms, performance reviews, and was in charge of rewards and discipline procedures.

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  Wrote a book

  • Amazon.com

  • Take Everything to Christ In Prayer

    • 2007 - 2011
    • Amazon.com

    A poetry book I wrote about a tragic part of my life which was overcome through my faith in Jesus Christ.

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  Brighton, New York

  • Friendly's Restaurant

    • Jun 1988 - Sep 1993

    I waited on tables, sat people that where waiting for tables, cashed out on the register and trained new waiters and waitresses.

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  Vail Resorts

  • Vail, Colorado

  • The Lodge at Vail

    • Oct 1989 - May 1990
    • Vail, Colorado

    I was a server who had to memorize what each individual wanted and then put the order in the register without writing it down. Then serve them their meal without having it written, even if, their was eight or more at the table. I also picked up the slack of other servers next to me and I trained new servers and was one of the servers asked to work the big parties.

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  Yellowstone Park Foundation

  • Old Faithful, Wyoming

  • Server

    • May 1989 - Oct 1989
    • Old Faithful, Wyoming

    I served Tables

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  Ground Round IOC, LLC

  • Henrietta, NY

  • server

    • Jul 1987 - Sep 1989
    • Henrietta, NY

    I was a server, trainer, hostess and clown. I was bingo for the last few months I worked there. I had three jobs at the one time. It no longer is in operation.

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  Rustler's Roost

  • 4853 W. HENRIETTA RD., ROCHESTER, NY 14467

  • Server, bartender, and occasionally cashier

    • Sep 1987 - May 1989
    • 4853 W. HENRIETTA RD., ROCHESTER, NY 14467

    I helped opened the Roost up and when I got done working in Vail, Co. I came back and Worked a little bit in the roost, being a server, bartender, trainer, and occasional cashier until I was married and then I went back to Friendly's restaurant. Then I decided to stay home and raise my child.

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  JMC Restaurant Group, Inc. Friendly's

  • 2425 West Henrietta Road, Rochester

  • Server

    • Sep 1987 - May 1989
    • 2425 West Henrietta Road, Rochester

    I worked at Friendly's as a Server, Cashier, Hostess and trainer, got an award for the 99% accuracy in serving a customer that was a secret spotter for the company.

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  Jay's Dinner

  • 2612 Henrietta Road Rochester, NY 14623

  • Server

    • Aug 1985 - Jul 1987
    • 2612 Henrietta Road Rochester, NY 14623

    I was a server

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  Marriott Hotel

  • 1890 Ridge Road West · Rochester, New York 14615 USA

  • Housekeeper

    • Jun 1983 - Jun 1985
    • 1890 Ridge Road West · Rochester, New York 14615 USA

    I cleaned rooms

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  Harvest House

  • in the Woolworth store at Eastview Mall, Victor, NY

  • Server, Supervisor, Cook and Cashier

    • Sep 1980 - Apr 1985
    • in the Woolworth store at Eastview Mall, Victor, NY

    I was a server, and then Wednesday morning cook, and I cooked at the harvest house Junior on Thursday nights. Two nights a week I was in charge of closing down the restaurant and I in charge of the rest of the workers. The other half the day on Wednesday I served tables and the Fridays I served tables.

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  Champion

  • Livionia, NY

  • Grommet machine

    • Jun 1980 - 1980
    • Livionia, NY

    I was assigned the grommet machine to do pace work.

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  The John F. Kennedy Memorial Hospital

  • LANGDON ST AND CHELTENHAM AVE PHILADELPHIA, PA 19124

  • Candy Striper

    • 1976 - 1977
    • LANGDON ST AND CHELTENHAM AVE PHILADELPHIA, PA 19124

    I was a Volunteer Candy Striper

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  The Philadephila Inquirer

  • around the neighborhood

  • Paper carrier

    • 1975 - 1977
    • around the neighborhood

    I was a paper girl, had a newpaper route.