Experience

• 

  Maryland Department of Natural Resources

  • Anne Arundel County

  • Secretary III

    • Jul 2014 - Present
    • Anne Arundel County

    Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Compose, type, and distribute meeting notes, routine correspondence, and reports.Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Locate and attach appropriate files to incoming correspondence requiring replies. Make copies of correspondence and other printed material.Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters. Set up and maintain paper and electronic filing systems for records, correspondence, and other material. Conduct searches to find needed information, using such sources as the Internet.Learn to operate new office technologies as they are developed and implemented. Contribute to team work. Operate electronic mail systems and coordinate the flow of information both internally and with other organizations. Order and dispense supplies. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• 

  St. Agnes Hospital

  • Baltimore, Maryland Area

  • Unit Secretary - Coronary ICU

    • May 2006 - Jan 2011
    • Baltimore, Maryland Area

    Helped patients by responding to intercom requests and obtained needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.Welcomed visitors, in person or on the telephone; answered inquiries; relayed calls to patients; gave directions; referred inquiries to nursing and physician staff. Provided information by answering questions and requests.Established patient record by preparing a folder and completing patient identification information.Documented patient care services by copying nursing and physician notes to patient folder and department records.Arranged discharges by notifying patient transporter service.Maintained unit operations by following policies and procedures.Maintained patient confidence and protects hospital operations by keeping information confidential.Maintained unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Kept unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.Conserved unit resources by using equipment and supplies as needed to accomplish job results.