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Sherri Bourque

Truss Designer at Top Notch Truss
Intro Book
Seasoned professional with expertise in customer service, sales, marketing, and inventory management.
  • Claim this Profile
Location
Fitchburg, Massachusetts, United States, US
Skills
  • Customer Service
  • Microsoft Office
  • Inventory Management
  • Microsoft Excel
  • Microsoft Word
  • Show all
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Bio

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Topline AI
Sherri Bourque is a seasoned professional with expertise in customer service, sales, marketing, and inventory management. She has worked in various roles, including customer service manager, sales representative, and project coordinator, utilizing her skills in Microsoft Office, Excel, and Photoshop. With a degree in Communications/Photography from Fitchburg State University, she has honed her abilities in customer satisfaction, team management, and visual communication.

Experience

  • Top Notch Truss
    • Truss Designer

  • Top Notch Truss
    • Gardner, MA
    • Truss Designer
      • Apr 2016 - Present
      • Gardner, MA

      Truss Designer using MiTek Structure and 20/20 Engineering.

  • Eglomisé Designs, Inc
    • Devens, MA
    • Customer Service Representative
      • Apr 2008 - Apr 2016
      • Devens, MA

      Sales Rep and Project Coordinator for College Administration, Independent Schools, Hospitals and Corporate Clients.Eglomisé Designs Inc is a Collegiate and Corporate gift ware manufacturer specializing in Donor Recognition and Employee Appreciation Gifts. While affordable, our upscale gifts are designed to make a lasting impression, and are a favorite with College Presidents, Private Schools and Hospital Administrators across the country.

  • Romaro Structures, Inc.
    • Truss Designer
      • Apr 2006 - Jun 2007

      Roof and Floor Truss Designer using MiTek Engineering software (Engineering, Eframe/Layout and OptiFrameCAD).

  • Harvard Camera Centers
    • Customer Service Manager, Photo Lab Manager
      • Sep 1993 - Feb 2006

      Responsible for day to day operations of photographic retail store and accompanying photo lab. Developed close relationships with clients to ensure customer loyalty and retention, advising customers on new product features, as well as use and care of photographic equipment. Oversaw quality control of photo processing center. Conducted training and supervision of all photo lab staff in procedures and production. Maintained supply levels and parts inventory.Built on-line "Ebay Store" increasing sales by 300% with 100% customer satisfaction within first year.Certified Photographic Consultant, Photo Marketing Association International, 2004Certified Telescope Counselor, Level 1, Meade Instruments, Inc., 2006

Education

  • 1988 - 1993
    Fitchburg State University
    B.S., Communications/Photography
  • Fitchburg High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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