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Sheron Cramer profile image

Sheron Cramer

Administration Manager at Softlogic Computers (Pvt.) Ltd
Intro Book
Seasoned administration and management professional with experience in team leadership, project management, and customer service.
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Location
Colombo, Western Province, Sri Lanka, LK
Languages
  • English Full professional proficiency
Skills
  • Team Leadership
  • Team Management
  • Project Management
  • Customer Service
  • Management
  • Show all
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Bio

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Sheron Cramer is a seasoned administration and management professional with extensive experience in team leadership, project management, and customer service. She has held various roles in Sri Lanka, including Administration Manager at Softlogic Computers (Pvt.) Ltd and Executive-Senior Consultancy at Sampath Information Technology Solution Ltd. Sheron holds a Diploma in Computer Studies from London Business School- Colombo and a Certificate Course in Secretarial Studies from Ladies Collage- Colombo.

Experience

  • Softlogic Computers (Pvt.) Ltd
    • Administration Manager
      • Oct 2019 - Present
  • Softlog Computers Pvt Ltd
    • Sri Lanka
    • Administrative Manager
      • Apr 2019 - Present
      • Sri Lanka
  • Sampath Information Technology Solution Ltd. (A...
    • 292, R.A Demel Mawatha, Colombo 03
    • Executive- Senior Consultancy
      • Oct 2015 - Present
      • 292, R.A Demel Mawatha, Colombo 03

      On customer support, and marketing consultancy, Accounts Consultancy, Customer Experience, Tenders and documents. ..

  • Sampath information Technology Solutions Ltd
    • Colombo 03
    • Customer experiance and Recovery
      • Oct 2015 - Present
      • Colombo 03

      Customer support and maintaining the customer base. Retain the customer is my task. Documentation, costing, visiting on required.

  • Streamline International Pte Ltd
    • Senior Coordinator- Customer support
      • Sep 2008 - Present

      Entire customer base and the Engineering, Technical team was handled by me. quotations, estimates, purchasing for the department, and the technical & engineering attendance was my responsibility. any of a problem between the technician/ Engineer with the customer is to sort out and giving a ...

  • IDM Technology Solutions Pvt Ltd
    • Colombo 04
    • Operations Coordinator
      • Oct 2000 - Sep 2008
      • Colombo 04

      1. Entrusted for all the official confidential agendas of the company director2. Coordinating the entire Operations at the Service division3. Coordinating the entire Operations at the Sales division4. Customer Supporting5. Coordinating all the Field engineering calls6. Sending out the field engin...

  • Digital House Pvt Ltd
    • Colombo 03
    • Secretary to the Director Sales & Services
      • Apr 1996 - Mar 1999
      • Colombo 03

      1. Entrusted for all the official confidential agendas of the company director2. Coordinating the entire Operations at the Service division3. Coordinating the entire Operations at the Sales division4. Customer Supporting5. Coordinating all the Field engineering calls6. Sending out the field engin...

Education

  • 1997 - 1997
    Ladies Collage- Colombo
  • 1995 - 1996
    London Business School- Colombo
  • 1992 - 1994
    Gurukula Maha Vidyalaya
  • 1992 - 1994
    Gurukula Maha Vidyalaya
  • 1980 - 1991
    Ragama Junior School

Suggested Services

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Industry Focus. “Business Supplies & Equipment”

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