Bio
Experience
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Customer Account Specialist
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Aug 2003 - Present
The Food Group Latrobe & Yukon plant customer service role at Menasha Packaging requires putting on a lot of different "hats". Not only do I process orders, I manage rebates contracts, coordinate bids, handle Latrobe plant estimating , create sales and pricing report/analysis for upper East Sales management & the Food Group Sales team. If there are issues with shipments customer service does follow-up on Shipping & Freight OS&D issues & claims.
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Art with Heart, LLC
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Pittsburgh, PA
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Managing member
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May 2000 - Dec 2018
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Pittsburgh, PA
Poet & Fused Glass Artist I still continue my passion for writing poetry and have shifted my art focus to supporting community-enriching arts initiatives. My strong believe is that everyone needs to continually use and nourish their creative spirit because it is at the very core of our being! Being creating brings "JOY" into the world.
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Monsanto Company
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SAINT LOUIS, MO
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IT & SAP project leader, Research Project planner, Corp Trainer, IT Progammer
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1992 - 2002
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SAINT LOUIS, MO
Held multiple positions during my time @ Monsanto Scientific and financial projects (data gathering, analysis & reporting including data warehousing) Managed custom project information database for Ag R&D Biotechnology Projects Corporate Project Management Mentor/Project Planner Team Lead & Support – supported for AG R&D SAP Projects & Cost Centers (5 implementations) Team member – Developed the Monsanto Enterprise R&D Project Mgmt model for SAP AG R&D Team member for Monsanto Global SAP implementation planning group o Presentations • “Project Management Toolkit” - Monsanto Promotions Mgmt Team Building session • “Ag R&D Project Mgmt in an SAP Environment”- Drug Info Association’s Finance & Project Mgmt Session I, Dr. Donald Flory co-presenter
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MEMC LLC a GlobalWafers Company(formerly MEMC Electronic Materials)
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Saint Peters, MO
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Scientific Programmer/ Database Manager
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1989 - 1992
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Saint Peters, MO
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Boeing (Then McDonnell Douglas)
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Saint Louis, MO
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Scientific Programmer & Project leader
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1986 - 1989
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Saint Louis, MO
Worked on several scientific projects focused on supporting the Building 27 Machine shop
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Victory Life Insurance Company
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Topeka, KS
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Policy Owner Service Unit leader
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1983 - 1985
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Topeka, KS
Handled insurance policy customer service, billing, special correspondence and POS personnel training
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Education
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Kansas State University
Master's degree, Computer Science -
Kansas State University
Bachelor's degree, Computer Science -
Topeka High School
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