Experience

• 

  Cardinal

  • Auckland, New Zealand

  • Operations and Logistics Intern

    • Jan 2024 - Mar 2024
    • Auckland, New Zealand

• 

  Doha Festival City

  • United Arab Emirates
  • Real Estate
  • 200 - 300 Employee

  • Marketing Coordinator

    • Aug 2021 - Aug 2022

    • Managed the entire in-mall branding and coordinated with the creative agency to ensure proper designs, appropriate messaging, and branding positioning while ensuring signages are well placed and within the timelines allocated.• Architected multimedia collaterals aspects including print production from sourcing the supplier, evaluating the samples, providing feedback, briefing the creative agency, reviewing content, managing the approval process and execution to promote new brand campaigns and build brand awareness.• Drove turnover through delivery of brand presentation, media engagement and signage across the mall including liaising for retailer marketing and events• Executed and monitored project deliverables from conceptualization to fruition while developing and supervising deadlines.• Developed end-user marketing collaterals in accordance with brand guidelines and educated key stakeholders on visual and brand guideline for Doha Festival City brand.• Assisted in developing communications and branding strategies ahead of FIFA 2022.• Demonstrated effective relationships across agencies, suppliers, mall management team, customers and cross-functional staff. • Managed retailer’s branding request and coordinated with Tenant Relations to achieve efficient branding related to retail support and deliver business-specific projects

  • Procurement Coordinator

    • Apr 2020 - Jul 2021

    • Responsible to source, negotiate, and purchase materials from both local and overseas vendors through competitive quotations as per Operations team requisition.• Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required for the project & advise on internal and external issues regarding purchasing Terms & Conditions • Handle daily operational purchasing needs such as planning, issuing and following up on Purchase Order delivery and shipment schedules & maintain records of purchases, pricing, and other important data for future references.• Process all Invoices & co-ordinate with the Finance Department for resolving discrepancies/ issues with vendors• Prepare weekly reports on purchases & evaluate supplier performance based on quality, cost analyses, and delivery time• Resolve any supply/quality/service issues with vendors• Follow up on advance payment with vendors for closing open Purchase OrdersAccomplishments:• Successfully managed all MEP, Security, HSE & facilities purchase requests during COVID-19 • Reduced cost by attaining up to 25% savings on multiple Purchases by negotiation & conducting extensive market research • Succeeded in closing multiple advance payments worth more than QAR 80,000 after following up with vendors.• Efficiently processed & issued more than 394 Purchase orders & handled 370+ invoices in 8 months.

  • Administrative Executive (Operations)

    • Dec 2016 - Mar 2020

    • Execute administrative support for Operations team mainly associated with Customer service, Security & Leasing Department.• Support Leasing departments with Collecting legal documents from clients such as Trade License, Commercial Registration, Insurance certificate, owner’s passport copies, etc. • Co-ordinate with Marketing Department for promotional materials and branding as required while coordinating with tenants.• Prepare Monthly reports, formulate monthly KPIs, archive & monitor daily reports• Manage all Operational training & issue access passes for Contractors & Management staffs • Plan & manage all-year-round storage inspection for Tenants, KIOSKs & LG storages in addition to resolving Tenant queries & concerns regarding Storage inspections • Organize & obtain daily MOI approvals from CAMS for fire alarm maintenance & QCD inspections.• Formulate & Implement procedures, SOPs, processes using Microsoft Visio, audit forms (I- auditor) according to business needs. Accomplishments:• Successfully managed 982 yearly storage inspections for Tenants, KIOSKs & Lower ground storages, in terms of planning, addressing the reports to concerned departments, and archiving in order to improve & maintain safety standards of the Mall.• Served as Technical Lead in Customer Service & Security team by developing a Master Directory in MS Excel, which serves as an all-in-one working platform for the CS team instead of Customer Service Management software.• Improved automatic monthly and yearly KPI reports in Excel, for customer services and Security, which assisted in better analysis during month-end and year-end.• Awarded with a certificate of Recognition for pre-opening in 2018 and semi-annual performance in 2019.

• 

  SNIT Engineering College

  • India

  • Assistant Professor

    • May 2015 - May 2016
    • India

    Key Responsibilities:• Design of classroom presentations and lectures, creation of detailed written lesson plans and notes.• Prepare and maintain lab manuals and exercises.• Mentor and prepare students for entering into post graduate programs and companies.• Evaluate and supervise student activities and performance levels. Provide reports on academic progress, as well as, recommend necessary changes in study habits and classroom behaviors, which has resulted in improved academic performance levels.Additional Responsibilities:Admission Officer:• Handle telephone and email enquiries from prospective students, their parents, teachers and advisers independently in a timely and professional manner.• Process incoming applications for all degree programmes, checking qualifications, the validity of decisions and authenticity of results. • Enter decisions and generate offers using the University Student Record system and other databases with the aim of 100% accuracy.• Check and verify the fee classification of applicants.Creative Head and Team Supervisor:• Creative Head and organizing committee member of the First International Conference on Recent Innovations and Trends in Engineering and Science -2016, held at SNIT.• As staff in-charge of the allotted team, encouraged students to participate in every possible event and won the overall Arts and Sports trophy for the team.

• 

  InterContinental Hotels Group (IHG®)

  • Muscat, Oman

  • Financial Administrator & Income Auditor

    • Nov 2013 - Apr 2015
    • Muscat, Oman

    Key Responsibilities:• Replying to emails regarding payment inquiries, over charge/under charge complaints, invoice inquiries and other important messages in an effective and timely manner.• Record weekly credit meeting minutes and departmental meetings, and compile them in Microsoft excel-based file for future organizational reference.• Preparing and issuing customer invoices and cheques.• Checking for the availability of office stationary and other miscellaneous items & ordering for the material when required.• Performing appropriate revenue allocations, preparing daily journal entries by appropriately posting the general ledger and generating daily report for sending to owning company. • Verifying accounting statements against the bills, receipts and bank statements.• Performing random audit counts between periods and investigating on the discrepancies found along with proper documentation, for future reference.• Balancing cash and cashier summary on daily basis and reconciling bank and general cashier accounts on monthly basis.• Processing backup reports after ledger entry, filing and follow up on all income audit documents.• Providing assistance in the closing of books at month end.Additional Responsibilities and Achievements:• As Departmental Trainer, provided training and orientation for new staffs.• Instituted systems and procedures for filing and documentation, which brought more efficiency and easily accessible to department members.• Awarded with certificate of achievement from Crowne Plaza, Muscat (Task force-April 2015)• Achieved appreciation certificate for being part of the Pre-opening team of Holiday Inn, Muscat as I contributed to setting up systems and procedures for the hotel. It helped me to be flexible and pick up skills and experience beyond my job scope.