Experience

• 

  Sharaf Exchange

  • Dubai

  • Head - Corporate Business

    • Jan 2012 - Present
    • Dubai

    • Led and managed a team of skilled Business Development Officers/Executives, overseeing the establishment of robust corporate relationships to convert prospects into loyal clients.• Monitored team performance, provided timely guidance, and fostered motivation to drive achievements. • Devised and executed resource utilization strategies for strategic business objectives.• Conducted interviews for potential hires aligned with budget considerations.• Orchestrated seamless coordination across departments, facilitating interpreter onboarding and negotiating contracts for new interpreters. • Expanded client pool, optimized store traffic, and enhanced profitability. • Leading sales team, leveraged customer insights, built networks, and fortified professional reputation.• Leveraged strategic insight to analyze market trends, develop actionable plans, and drive increased sales and revenue. • Tracked company's strategic development, collaborated with shareholders for comprehensive forecasting, and conducted surveys to identify growth opportunities.• Masterfully managed project plans, timelines, and budgets. Ensured project success within scope, timeline, and budget through regular status meetings, milestone tracking, and corrective actions.• Skillfully managed budgets, forecasted finances, optimized profitability, and ensured financial compliance through collaboration with accounting and finance teams.• Designed comprehensive training plans, offered mentorship, coaching, and feedback for professional growth, identifying development opportunities and suggesting improvements.• Effectively engaged internal and external stakeholders, ensuring successful business development initiatives, superior customer satisfaction, and prompt issue resolution. Fostered collaboration, participated in strategic meetings, and represented the company at industry events for brand awareness and networking

• 

  Kapoor Lights, Kochi, Kerala, India

  • India

  • Regional Sales Marketing Manager

    • Mar 2010 - Jan 2011
    • India

    • Led the training and scheduling of tellers and customer service officers, ensuring their proficiency in delivering exceptional service to customers.• Successfully achieved monthly and yearly branch targets, driving performance and contributing to overall branch success.• Documented policies and procedures to increase operational efficiency and reduce training time, providing clear guidelines for staff members.• Ensured accurate daily proof of cash vault and teller reports, maintaining a high level of financial accuracy and accountability.• Conducted monthly audits of the entire branch, ensuring compliance with internal controls and identifying areas for improvement.• Fostered a collaborative team environment by conducting weekly meetings, focusing on the development of superior skills, new selling tactics, and goal-setting to increase employee motivation and productivity.• Enhanced the financial and cross-selling knowledge of tellers and customer service officers, equipping them with the necessary skills to offer comprehensive solutions to customers.

• 

  Jose Electrical Agencies

  • India

  • Head of Business Development

    • Jan 2009 - Feb 2010
    • India

    • Spearheading strategic initiatives for revenue growth and market expansion.• Formulating and executing sales strategies aligned with company goals.• Conducting market analysis to identify trends and opportunities.• Leading and motivating a high-performing sales team.• Nurturing client relationships and ensuring exceptional satisfaction.• Achieving and surpassing sales targets consistently.• Creating and executing effective marketing campaigns.• Managing budget allocation for sales and marketing activities.• Providing training and development for team members.• Representing the company at industry events and conferences.• Ensuring compliance with industry regulations and ethical standards.• Driving innovation and continuous improvement in approaches.• Enhancing brand reputation and fostering customer relationships.

• 

  Idea Cellular Ltd

  • India

  • North Kerala Manager

    • Dec 2005 - Jan 2008
    • India

    • Overseeing regional operations and managing teams effectively.• Ensuring high-quality network performance and reliability.• Achieving sales targets and driving revenue growth.• Cultivating and maintaining client relationships.• Conducting thorough market analysis and insights gathering.• Collaborating with cross-functional teams for synergy.• Implementing strategic plans for growth and optimization.• Monitoring performance metrics and resolving issues.• Ensuring compliance with company standards and regulations.• Enhancing customer experience in the telecom sector.