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Shennon Herbold profile image

Shennon Herbold

Customer Service Representative at First PREMIER Bank/PREMIER Bankcard
Intro Book
Seasoned hospitality professional with extensive experience in restaurant management, event planning, and marketing.
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Location
Greater Sioux Falls Area, US
Skills
  • Restaurant Management
  • Menu Design
  • Selling
  • Menu Development
  • Event Planning
  • Show all
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Bio

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Shennon Herbold is a seasoned hospitality professional with extensive experience in restaurant management, event planning, and marketing. He has worked in various roles, including Customer Service Representative, Dining Room Manager, Auditor, Appraisal Management Representative, and Owner of his own restaurant. Herbold holds a Bachelor of Science degree from Iowa State University and is certified in ServSafe. With over 40 years of experience in the industry, Herbold has developed a unique blend of skills, including leadership, marketing, and customer service. He is well-versed in managing events, menus, and staff, and has a proven track record of success in driving business growth and customer satisfaction. Herbold is a highly motivated and results-driven professional who is passionate about delivering exceptional customer experiences. He is a natural leader who is able to inspire and motivate teams to achieve their full potential. With his extensive experience, certifications, and education, Herbold is a valuable asset to any organization looking to enhance its hospitality operations. Shennon Herbold is a seasoned hospitality professional with extensive experience in restaurant management, event planning, and marketing.

Credentials

  • ServSafe
    National Restaurant Association
    Apr, 2010
    - Apr, 2026

Experience

  • First PREMIER Bank/PREMIER Bankcard
    • North Sioux City, South Dakota, United States
    • Customer Service Representative
      • Feb 2019 - Present
      • North Sioux City, South Dakota, United States

  • Minervas Grill & Bar
    • Yankton, South Dakota
    • Dining Room Manager
      • Jun 2017 - Jul 2018
      • Yankton, South Dakota

      Hired, trained and scheduled all dining room staff

  • Herbold Farm
    • Kingsley, Iowa
    • Labor and Management
      • May 1976 - Dec 2017
      • Kingsley, Iowa

      Provided general labor and maintenance for equipment and facilities in grain and livestock operation. Made breeding herd decisions, operated agricultural equipment. Assisted in marketing decisions.

  • Quiktrak
    • Sioux City, Iowa Area
    • Auditor
      • Apr 2016 - May 2017
      • Sioux City, Iowa Area

      Independent contractor providing audit services to national lenders with customers in Iowa, Minnesota, South Dakota and Nebraska.

  • Archie's Waeside
    • Le Mars, Iowa
    • Bartender
      • Jun 2015 - May 2017
      • Le Mars, Iowa

      Served cocktails, craft beer and fine wine to customers

  • Accurity Valuation
    • Westwood, KS
    • Appraisal Management Representative
      • Feb 2012 - Mar 2014
      • Westwood, KS

      Engaged residential appraisers across the country. Recruited new vendors for under-serviced areas. Negotiated fees.

  • Shennon's on the Green
    • Owner
      • Nov 2004 - Aug 2011

      The lease for the new building was signed on November 8th and by November 13th we were funded and operational. The restaurant has been successful in serving a wide community. I would recommend that no one open under construction as we did. CLOSED THE BUSINESS Oct 14, 2008. LOOKING FOR NEW LOCATION! Re-opened April 2009 after lengthy negotiations on a new lease. We are back by demand!

  • Scootch's Bar
    • Kingsley, Iowa
    • Bartender
      • Oct 2002 - Nov 2004
      • Kingsley, Iowa

      I introduced cocktails to the local crowd and served grill type food.

  • Plendl Feed Service
    • Feed Salesman
      • Jul 2000 - Oct 2002

      I sold feed and animal health products to area farmers.

  • Reece and Nichols
    • Realtor
      • Jan 1992 - Aug 2000

      The position was selling predominately residential real estate with an occasional commercial sale in the Kansas City Metro.

  • River's Edge Cafe
    • Kansas City, Missouri Area
    • Server and Bartender
      • Nov 1996 - Mar 2000
      • Kansas City, Missouri Area

      I served cocktails, beer and wine with a fine dining menu.

  • Abigail Rose
    • Overland Park, KS
    • Server
      • Sep 1993 - May 1995
      • Overland Park, KS

      I served cocktails, beer and wine with a fine dining menu.

  • Brookside Golf Course
    • Kingsley, Iowa
    • Club Manager
      • Jan 1992 - Dec 1992
      • Kingsley, Iowa

      I managed the events, membership and restaurant of the golf course by contract.

  • Farmer's Elevator Coop
    • Kingsley, Iowa
    • Feed Salesman
      • Oct 1990 - Dec 1991
      • Kingsley, Iowa

      I sold feed and animal health products to area farmers.

  • American Cyanamid
    • Wayne, NJ
    • Territory Sales
      • Jan 1988 - Sep 1990
      • Wayne, NJ

      I sold animal health products in North Dakota and 2/3 of Minnesota pulling product through an established private distribution network. I lived in Willmar, MN at the time.

Education

  • 1980 - 1985
    Iowa State University
    Bachelor of Science, Animal Science

Suggested Services

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Industry Focus. “Hospitality”

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