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Bio

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Shelly Gray is a seasoned insurance professional with 20+ years of experience in commercial and personal lines, including sales, underwriting, and customer service. She has worked with top agencies and corporations, developing expertise in risk management, liability, and customer retention. Gray holds an ACSR certification and has a strong understanding of insurance policies, laws, and regulations.

Credentials

  • ACSR
    -

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Sales Producer (Homeowner Specialist)
      • Jan 2016 - Present

      Our office is a captive agency, we are very individualized as we feel it is best to have a specialist that is very knowledgeable in one area to provide outstanding service to our clients. I am the Homeowners and Flood specialist for sales and for service.I love this position as I am under time limits for the demands of new home closing. The challenge everyday to get the sale and develop that personal relationship with the insured to cross sell them other lines of business is what makes what I do rewarding.

    • Personal Lines Manager
      • 2015 - 2016

      As I was the only personal lines agent. I completed every aspect of personal lines. Sales in the following:AutoClassic Autos, Boat, Jewelry FloatersHomeownersFloodLiabilityOther area's that I was responsible for was renewals, re-writes, service etc...This position had a book of business with about 1500 accounts that I was responsible for servicing. This company is a commercial lines agency and just opened personal lines as a courtesy to their existing customers.

    • SAFETY LEADER/ADMISTRATION
      • Sep 2012 - Jan 2015
      • TAMPA

      Worked in back offices completing all safety repair orders and reports for the corporate office. Conducted all employee safety meeting and preformed all new hire safety tours and education reviews. I completed all the safety inspections weekly for the entire store. Worked closely with management on the hazmat products in the store and the proper storage of those materials.

    • Remarketing Producer and New Business Sales Producer
      • 2005 - 2012
      • Tampa, FL

      Shopping Homeowners policies that was set to Non-Renew with over 17 markets available to the agency. Completing all the upfront underwriting to qualify the homes with that company guidelines.In this independent agency I was able to have the experience of sales in the following areas:AutoBoat,Homeowners and FloodComp. Liability and Personal LiabilityPersonal Article FloatersUmbrellaCompleted the Finance agreements for the Personal Lines side of agency.I was the Personal Lines new business agent that worked with the agencies VIP accounts.

    • Office Manager
      • 2008 - 2009
      • Zephyrhills FL

      Office Manager~ and SalesI was responsible for everyday office operations, training new hires, designing marketing materials and employee handbooks. Building a new book of business on the Personal Lines side of the agency. Sales ofUmbrellaAutoClassic AutoHomeownersMobile HomesFloodFloaters

    • CSR/ Sales
      • 2002 - 2005
      • Tampa

      Completing a policy from start to finish and managing the accounts. This position required you to be able to preform sales and service in personal lines

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Industry Focus. “Insurance”

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