Experience

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  Interior Logic Group, Inc.

  • a Blackstone company

  • Vice President of Operations - East

    • Jun 2023 - Present
    • a Blackstone company

• 

  AMCA International

  • Board Member, Director

    • Oct 2022 - May 2023

• 

  Construction Specialties

  • United States
  • Wholesale Building Materials
  • 700 & Above Employee

  • General Manager

    • Jan 2020 - May 2023

    • P&L responsibility for Middle East, India and Africa• End to end Sales, Finances, Marketing, Budgeting, Supply Chain Management, and Manufacturing• Company Restructure• Development of Strategic Business Plans including Pricing Strategies • Introduction of New Product Lines• Customer relationship management

  • Director of Operations (Middle East, India, East & South Africa)

    • Dec 2014 - Jan 2020

    Responsible for Operations, Supply Chain, Procurement, Production, Warehousing, Estimation, R&D, IT, Continuous Improvement, and Quality.• Manufacturing successfully brought in house achieving 90% elimination of 3rd party fabrication. Reduction of COGS by 5%-38% depending on product line.• Led ERP implementation launch successfully (within 9 months) enabling electronic tracking of customer orders, purchase orders, finances and inventory.• Created Predictive Model for Sales Invoice forecasting. Monthly forecasting error reduced from 16% to 5.5%• Reduced Order to Invoice Cycle Time from 14 months average to 9 months average.• Implementation of Manufacturing Six Sigma Lean Principles. • Process mapping of critical functions to create documented procedures and functional cross training of employees.• Oversaw implementation of re-designed IT system with improved security, backups and efficiency.• Streamlined IT email domains by reducing 5 email domains across Middle East GCC countries and India to one united email domain without impact to customer communication or service.• Led Inter-Cultural Intelligence Training in Middle East, U.A.E and U.S. including training with the following nationalities: Lebanese, Indian, Pilipino, Egyptian, Austrian, U.S. and British.

  • Director of Process Improvement and Quality Assurance

    • Apr 2014 - Nov 2014

    Process Improvements to reduce risk, improve efficiencies, streamline processes, maintain quality and compliance.• Process improvements to reduce risk, improve efficiencies, streamline processes, maintain quality and compliance:• Improved Shipping process time from USA to Middle East by identifying Non-Value Added steps and streamlining the process through use of a standardized form. Average time reduction of 10 days from date product was completed to date product date of departure from USA.• Restructure of Sales support and Estimation roles for balanced work loads, process efficiencies and preventing conflicts of interest. • Assessment of commercial finance terms to create and pilot improved risk based criteria.• Created and implemented the following systems:• Order Tracking of customer orders through Commercial, Technical, Production and Delivery, as well as capturing and monitoring KPI metrics.• Sales Affiliate Agreement to control Territory Commissions being paid to Distributors.• Infrastructure for Document Management System & Corrective and Preventive Action.• Customer Complaint System to identify, track and resolve customer issues.• Supplier Approval procedure for new suppliers and/or products.• IT system including System Map, hardware, software, user access.• Quote process verifying checklist/process to improve quote quality and prevent duplication of activities.• Warranty extension procedures to control risk.• System of Critical Records.• Bill of Materials and Work Order implementation.

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  UNHCR, the UN Refugee Agency

  • Consultant

    • May 2021 - Nov 2021

    Consultant to the United Nations vehicle electrification program 2021. Shelly was part of an exclusive pro bono consulting team which developed the strategy for the transition of the UNHCR automotive fleet to reduce CO2 emissions across their global fleet.

• 

  Founder, Owner, MD

  • Quality & Statistics Consultant (Operational Excellence | Lean/Six Sigma | Regulatory)

    • 2006 - Mar 2014

    •Consultant for Johnson & Johnson Wound Management, England; Ethicon, Switzerland; Systegenix, England; Terumo, US; Xoran, US; Xiros, England; •Six Sigma & Process Excellence Trainer/Certifier in UK and Europe.•Performed ISO 9001:2008 based audits for Medical Device companies in Europe including ISO 13485 and 21 CFR Part 820 requirements. The audits were performed on behalf of US based Japanese Medical Device manufacturer (Specific company name cannot be used due to contract terms) and US Medical Device manufacturer, Xoran. Supplier audit sites included TDK-Lambda, UK; Olympus Winter & Ibe, Germany; Pall, UK; EuroICC, Serbia•Audits included manufacturing sites for the following:•Generators and electronic systems for medical equipment•Endoscopic optical systems and lenses•Injection molded parts, packing and clean rooms for Perfusion Systems•Electrical components for Cat Scan systems•Provided Training in:•Six Sigma/Lean•Six Sigma Belt Training•Design Excellence Six Sigma Belt Training•FDA Regulated Statistical Requirements•Audit Preparation for Quality Engineers•Statistical Process Control•Measurement System Analysis, Test Method Validation•AQL Based Sampling & Monitoring.•Basis/General/Advance Statistics•Sampling Plan Strategies & Rationales for Attribute and Variable Testing•Validation Level Sampling•Hypergeometric Sampling for low volume products•FMEA Risk Analysis•Assisted in FDA Audits•Revised Defect Auditing System to add acceptance criteria, statistical rationale and long-term improvements. •Created Hypergeometric Sampling Tables for Validation of Low Volume Products. •Created Defect Monitoring Quality System and Reaction Plans.•Led teams in sampling plan improvements.•Project resulted in reduction of average annual NCR rate of 29 per year to 7 per year. •Project resulted in an annual savings of $375K USD.•Project resulted in validation sampling that passed FDA audit inspection for U.S. product launch.

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  Johnson & Johnson

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Sr. Quality Engineer

    • 2004 - 2005

    * Trainer in Six Sigma methodology for suppliers. Trained 40+ suppliers in various areas of six sigma methodology including all aspects of DMAIC (define, measure, analyze, implement/improve, control)* Lead Trainer of Ethicon Endo Surgery corporate medical surgeons in risk analysis using aFMEA, pFMEA and dFMEA (application, product and design failure mode effect analysis).* Led rewrite of the Quality Review Board corporate procedure. This procedure was used to reduce the risk of potential defects entering the medical field and was also used by other Johnson & Johnson companies to improve their Quality Review Board procedures. Results included a reduction in the amount of time to address potential recalls from 30 days to 7 days on average and an increased identification of potential issues from 6 per year on average to 12. * Led Supplier Control Plan project to reduce product defects via improvement of control plans (including appropriate sampling plans) for direct suppliers. * Led control plan training for Ethicon Endo Surgery corporate departments including Manufacturing Research and Development, Supplier Management and Supplier Quality* Coordinated and performed regional training of control plans for 38 suppliers in the U.S. northeast and midwest, as well as working individually on site with 6 suppliers. * Reduced supplier defects of the 102 targeted products from an occurrence of 8 per year on average to 0 occurrences over the 7 month period after implementation to present.* Supplier Quality Engineering support for Plastics, Metals and Packaging suppliers. Quality liaison for approximately 20 suppliers.* Performed new supplier assessments.* Performed auditing of existing suppliers.

  • Quality Engineering Manager

    • 1999 - 2004

    * Recall Prevention Program Site Leader. Assisted with the assessment of potential risk of product recalls for 45 processes and led the improvement of 7 processes that were identified as high risk. * Chairman of Global Needle Quality Standards Committee (US, UK, France, Brazil, Puerto Rico). Established global quality standards and defect classifications for Ethicon companies that manufacture medical needles. The standards include 52 potential defects across 32 product types.* FMEA Team Leader for the reduction of mixed product resulting in a reduction of potential field recalls in the needle manufacturing department.* Audit Facilitator for FDA, BSI and QCS audits.* Audit leader for data integrity internal audit. * Green Belt Class Instructor. Taught FMEA and Piloting sections.* CQE Exam Reviewer for American Society of Quality* Created quality data trending procedures for affiliate complaints.* CAPA Quality Assurance Owner. QA approver for all needle related Nonconformances. Quality Engineer* Quality Engineering Support for Needles Manufacturing Department. Major projects include quality improvement projects, cycle time reduction projects and product transfers.* Process Owner of Sampling Plans. Write and assess sampling plan rationales for incoming, in-process and finished goods testing on an ongoing basis. Maintain procedures which regulate sampling plan reviews.* Auditing of External Supplier. Certified Bihler of America for 14 product received by Ethicon. Associate Quality Engineer* Process Owner of Suture Test Method Validation. Validated 42 test methods across multiple locations. * Supported internal audits.* College/University Recruiter/Speaker.

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  GA Environmental Protection Division

  • Atlanta GA

  • Dept Natural Resources, Water Quality Co-op

    • 1994 - 1997
    • Atlanta GA

    * Team leader of a field sampling team that collected data for the Chattahoochee computer model to be used in the “Water Wars” judicial litigation between Florida, Alabama and Georgia* Chronic Toxicity Testing of industrial effluents* Trained entry level technicians in equipment use and field procedures* Presenter at Water Quality Seminars for the Ga. EPD