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Bio

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Shelley Marshall is a seasoned professional with 20+ years of experience in project coordination, customer service, and instructional roles. She has expertise in budgeting, public speaking, and meeting facilitation. Marshall has held various positions, including Human Resources Analyst, Project Coordinator, Client Support Specialist, and Instructor, and has worked in industries such as fitness, technology, and education.

Experience

    • Human Resources Analyst
      • Sep 2018 - Present
  • Momentum Indoor Climbing
    • Greater Salt Lake City Area
    • Project Coordinator
      • Feb 2014 - Sep 2017
      • Greater Salt Lake City Area

      -Identified requirements and implemented appropriate business tools including email groups and a document repository aimed at increasing communication and collaboration over multiple locations-Increased team productivity and accountability for short- and long-term projects by co-facilitating week...

    • Client Support Specialist
      • Feb 2014 - Aug 2014
      • Salt Lake City

      -Through weekly virtual meetings and ongoing email correspondence, provided support for bugs and feature requests, escalating issues as appropriate-Provided support for periodic software upgrades including client preparation and testing of all versions prior to release

    • United States
    • Research Services
    • 700 & Above Employee
    • Administrative Assistant Lead
      • May 2006 - Oct 2013

      -Provided direct support to IT division staff and management including purchases for staff and policy guidance regarding travel planning and reimbursements -Coordinated and completed purchases for software, hardware, and IT service subscriptions in compliance with Institute, grant, and contract policies and procedures for appropriate purchasing channels and approval requirement-Provided support to division office for budget reporting, reconciliation, and planning for software, hardware, and IT service subscription purchases -Collaborated with staff in Procurement, Program Management, Finance, and Shipping/Receiving departments to identify best practices to track in-process purchases to increase accuracy of periodic budget reports

    • Junior Software Tester
      • Jul 2008 - Feb 2012

      - Performed unit, integration, and acceptance testing for internally developed change request system and grant management system.- As part of the project team, developed user interface and test plans for web-based grant management system.- Provided training for new grant management office internal users.

  • Earth Treks Climbing Centers
    • Lutherville-Timonium, Maryland
    • Instructor
      • Jul 2010 - Sep 2013
      • Lutherville-Timonium, Maryland

      -Provided basic and advanced climbing instruction during 2-3.5 hour classes-Assessed needs and adapted teaching style to a wide variety of adult learner-Increased course enrollment and membership sales by promoting value of special offers and guiding participants through their options -Mentored a...

Education

  • 1994 - 1997
    University of Maryland Baltimore County

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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